Derrick Dodge

2008 Grand cherokee Our experience at Derrick Dodge was very good there was no pressure to purchase and had a number of used SUVs to test drive and look at Dave and Kyle Our experience at Derrick Dodge was very good there was no pressure to purchase and had a number of used SUVs to test drive and look at Dave and Kyle were both helpful in research and finding answers to the questions we had More

Great experience From customer service point of view Derrick Dodge is a Great dealership. Kyle and Craig were readily available and keep communicating with me person From customer service point of view Derrick Dodge is a Great dealership. Kyle and Craig were readily available and keep communicating with me personally and electronically and kept me informed all the time for any changes, requirements and their availability and this relationship help me buying 2 cars at a time. Areas For improvement: i) "Briefly describing qualities of the product , warranties and post sale services may help expedite sales. ii) Avoid making buyers waiting and visiting more than 1 time to complete their paper work.Which is frustrating and a reason for loosing sales. Thanks a lot "Team Derrick Dodge" for all your co-operation" More

New Vehicle Purchase Dealt with Kyle. He's a statight forward guy and will not try to pressure you into a sale. He saved me $2600 on a minivan! Dealt with Kyle. He's a statight forward guy and will not try to pressure you into a sale. He saved me $2600 on a minivan! More

Dealt with Kyle - on line rep Was helpful and did not pretend to know more then he did. Was straight forward and willing to work with me. Hey as a buyer go in knowing what you want Was helpful and did not pretend to know more then he did. Was straight forward and willing to work with me. Hey as a buyer go in knowing what you want and know how the right questions to ask. And how to spot a lemon & or hidden issues from the previous seller. I got a great trade in price for my old truck and got a great deal on a new used 2015 ram. I have bought 3 vehicles in the last 4 years from them and will continue to do so. Highly recommend calling Kyle to deal with if you are looking for a new ride! More

Good experience with an online sale. For the first time ever, I have bought a vehicle online. The salesperson, Breanna, was completely instrumental in making it happen. She answered all m For the first time ever, I have bought a vehicle online. The salesperson, Breanna, was completely instrumental in making it happen. She answered all my questions and got back to me asap for the ones she couldn't answer offhand. I was more than happy to see the carproof document included in the paperwork, which put me at ease for potentially bad historical events. These details led to my purchase. More

Great customer service by Dave Even though I bought an older used vehicle, Dave spent the time to go on three test drives and help me find the right fit for my family. New to the bu Even though I bought an older used vehicle, Dave spent the time to go on three test drives and help me find the right fit for my family. New to the business but hope he does well! Management treated me fairly and were a pleasure to deal with. More

Top notch people. I want to give a shout out to the crew over in the truck center. I got an outstanding deal and even though I ran into a few issues, the manager Tim an I want to give a shout out to the crew over in the truck center. I got an outstanding deal and even though I ran into a few issues, the manager Tim and Tracy in finance went above and beyond to make up for my inconvenience. Also a thanks to Dustin for getting me a loaner while the extras are being installed. I really couldn't have asked for a better pressure sales team. Cheers, Jake More

This is As easy as it gets to get wheels!! What amazing people that work here. My extreme thanks to Breanna and Mike in sales. These two went out of their way to help me out when it had noth What amazing people that work here. My extreme thanks to Breanna and Mike in sales. These two went out of their way to help me out when it had nothing to do with making a sale or making money. They showed that this dealership has character and heart. will highly recommend your dealership to others. More

treated like a number 2014 grand caravan required RT required warrantee service work. Our experience was poor at best with the service reps treating us like just another n 2014 grand caravan required RT required warrantee service work. Our experience was poor at best with the service reps treating us like just another number, very impersonal and un-professional. All smiles when they sell a vehicle but once they have made their money, all respect is lost. Our family will not be returning to this dealership and will advise others to shop elsewhere. More

Horrible service Horrible dealership, purposely went there because I thought they were reputable boy was I wrong. Purchased a vehicle three weeks ago yesterday and ha Horrible dealership, purposely went there because I thought they were reputable boy was I wrong. Purchased a vehicle three weeks ago yesterday and have had a ton of problems. The sales manager Curtis kept saying who's name is on the registration... and it's my problem because I own it. Clearly Derrick dodge is money hungry and does not want repeat customers. Stay far far away... they make you feel like your getting a deal and they are helping you but they aren't. Really wish I had read the reviews on all the sites first. More