DeWildt Chrysler
Hamilton, ON
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35 Reviews of DeWildt Chrysler
After shopping around for a new vehicle for a few months I finally found a dealer I can trust. One of the best vehicle buying experiences ever. Anthony was excellent to deal with, and made the experience pa I finally found a dealer I can trust. One of the best vehicle buying experiences ever. Anthony was excellent to deal with, and made the experience painless. More
Extremely poor customer relations Scheduled a test the night before thru manager and Brad(sales). Drove 1 1/2 hours for appointment next AM. Met Brad (great guy) went for test drive a Scheduled a test the night before thru manager and Brad(sales). Drove 1 1/2 hours for appointment next AM. Met Brad (great guy) went for test drive and went back into parts to sort some answers on Nav and running boards. After waiting a short time went to showroom where manager informed me they had just sold the vehicle. Unfortunately no one asked me if I was going to purchase the vehicle or not. If the manager knew I was first in line for refusal ( which is only common sense since I had made the appointment and was waiting on a part question ) to complete sale .He should have had the decency to ask me yes or no on purchase. The sales manager needs to take a course on customer relations. Brad sorry we both got thrown under the bus on this one. People need to have respect for there customers. This dealer is lacking in this Dept> More
Go in regularly for service, find the service staff to be friendly, up front, and honest in their assessments whenever I go in. Currently drive a ram. friendly, up front, and honest in their assessments whenever I go in. Currently drive a ram. More
Was looking to purchase an suv this past month. Narrowed my choice down to jeep grand cherokee, and when it came to it, i just felt mike and the team at dewildt had my best interest at hand in terms of pric my choice down to jeep grand cherokee, and when it came to it, i just felt mike and the team at dewildt had my best interest at hand in terms of price, and value. More
The worst place to take your cechice to have work done on. Twice now they said they have replaced/repaired stuff and taken it to other places because problem wasnt f to take your cechice to have work done on. Twice now they said they have replaced/repaired stuff and taken it to other places because problem wasnt fixed and all the stuff they charged us for wasnt done. For examples was told new brakes were place, went somewhere else and got to watch them take them off and they were so rusted and chips coming off the pads a week later. They quote you one price and end up paying three times the amount More
Great Service, Great Staff Purchased my last two leases here with Mike, and he was nothing but a pro. Even observing others coming in and out - this is a no hassle dealership. T Purchased my last two leases here with Mike, and he was nothing but a pro. Even observing others coming in and out - this is a no hassle dealership. The staff is super friendly, and go above and beyond to help you get into the right car at the right price. More
Service just keeps going downhill never waited so long for minor things - they tell you they will easily be done in an hour and never finish when they say - bought winter tires and fou never waited so long for minor things - they tell you they will easily be done in an hour and never finish when they say - bought winter tires and found my wheel disc all scratched afterwards - they won’t do anything about it - if you have 2 hours to kill just to get an oil change then you are ok More
Dodge Went to Dewilt today for a service and was treated like royalty. Mark Beletti and Andre Lafontaine were most helpful and would highly recommend to any Went to Dewilt today for a service and was treated like royalty. Mark Beletti and Andre Lafontaine were most helpful and would highly recommend to anyone especially friends and family. Awesome service and hospitality. More
Lied to Bought a 2017 Ram 2500 Demo. Sales (Brad) was great. Brakes squealing from the day we bought it. I was told they were going to replace them but the Bought a 2017 Ram 2500 Demo. Sales (Brad) was great. Brakes squealing from the day we bought it. I was told they were going to replace them but they only scratched the pads with a wire brush.....obviously still squealing. Top of the line truck sounds like a city bus. They are refusing to fix the brakes. Maintenance was not kept up. Service manager lied to us on multiple occasions. We were waiting for a part to come in and it was a week over due so we called to check status of the part. The service manager got angry at us for calling. Truck has been in a couple times to catch up maintenance work. Each visit was at least 3.5 hours long. Left a message for owner, for some help about the brakes....no call back EVER!! Absolute horrible experience. Will never buy from this dealership again nor will I recommend this dealership to anyone. The only reason I gave them a 1 star was because the sales rep, Brad was great. More
2 thumbs up for Dave Pelosini. 2015 Dodge Ram, Blue, 2 doors, 2x4, Chrome rims. Thank you Dave. Thank you for working with me. You answered my questions and I felt comfortab 2015 Dodge Ram, Blue, 2 doors, 2x4, Chrome rims. Thank you Dave. Thank you for working with me. You answered my questions and I felt comfortable during the process of buying my vehicle. I have found my perfect Truck. Best Regards More