Davis Chevrolet
Airdrie, AB
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852 Reviews of Davis Chevrolet
Excellent after sales service I took delivery of a 2015 GMC Sierra SLE yesterday (Feb 25, 2015). The sales people were both friendly and professional during the sales process. In a I took delivery of a 2015 GMC Sierra SLE yesterday (Feb 25, 2015). The sales people were both friendly and professional during the sales process. In addition, they made it clear that they wanted my business and would do their best to work out a good deal. All of that is fairly normal as the sales process requires a good customer experience or the customer will not buy. What really makes or breaks the relationship is in what happens after the sale is made. When I took delivery, the salesperson had me do a walk-around with him to ensure that the vehicle preparation had been properly done and that all was satisfactory. Neither of us noticed that there were scratches in the bed of the truck because there was some snow falling and that hid the damage. The following day, I was showing my new toy to one of my buddies at work and noticed the scratches in the truck bed. They weren't very serious but nonetheless they were something that needed attention. Later that day, I drove up to the dealership and showed the scratches to the salesman. He immediately asked a manager to come and have a look. The manager inspected the damage and without hesitation offered several options for fixing and/or compensating me for the damage. This type of situation can make or break a relationship. Dealers can make this a hassle and claim that since I didn't see the damage prior to taking delivery it's essentially my tough luck. Davis took responsibility and said "We'll make this right". I took off 1 star because the damage wasn't noticed by the guys who did the detailing. Overall, though, I they keep up this level of service and dedication to customer satisfaction, I'll recommend them to anyone who will listen. Good service is hard to find so keep up the good work. More
New 2014 chev Impala Excellent job, went in to pick up parts for my buick lesaber, after a couple days I went home with a new car.looking for a great deal stop in and see Excellent job, went in to pick up parts for my buick lesaber, after a couple days I went home with a new car.looking for a great deal stop in and see Geoff Houghton More
Used 2012 Rogue The wife and I had been looking at buying a 2nd hand used car for months. We had looked at a lot of cars and dealt with many of friendly sales reps. W The wife and I had been looking at buying a 2nd hand used car for months. We had looked at a lot of cars and dealt with many of friendly sales reps. We reviewed all SUV on the market looking for ones that had a timing chain rather then ones with timing belts, and had low Kms. We found one at Davis Chev. and went into look. Once there we were meet by Geoff. He was very good with us, he did not push us to buy. He explained to us everything we wanted to know about the car. When we did buy the car 3 days later, Geoff helped us thru the process. Thanks Geoff. One last thing Geoff, please add in an extra 50.00 buck to my Davis rewards for the review. I would highly recommend if buying from Davis Chev ........ see Geoff. More
UNBELIEVABLE!!!! Hands down the best experience I ever had at a dealership. Sam, Derek, Josee and Justin were absolutely amazing! We'll be back 2016. Thankyou! Hands down the best experience I ever had at a dealership. Sam, Derek, Josee and Justin were absolutely amazing! We'll be back 2016. Thankyou! More
EXCELLENT!! This is the second vehicle we got from Davis, Definitely will not be the last!! Eunice (first vehicle) and Daniel (second vehicle) are the BEST!! As This is the second vehicle we got from Davis, Definitely will not be the last!! Eunice (first vehicle) and Daniel (second vehicle) are the BEST!! As for the finance department Barbara even came in on her day off to get the paperwork started. OUTSTANDING JOB TO YOU ALL!! More
Hail of a Sale Had a very positive experience. The staff put a personal touch on their service and went out of their way to correct and address any issues. Thanks. Had a very positive experience. The staff put a personal touch on their service and went out of their way to correct and address any issues. Thanks. More
not inpressed Called in to have my recalls and warnety check done. Said to have my car in at 7am and someone would look at it between 730-8am so I dropped it off a Called in to have my recalls and warnety check done. Said to have my car in at 7am and someone would look at it between 730-8am so I dropped it off and left the keys I. The box at about 1045 I went back to see how much longer . The lady I talked to dale said they haven't touched my car and they had been calling my cell yet my call log had nothing from they and she basicly called me a lier as I was holding my phone .. who ever enter my car Information I guess didnt make any reason so how this is my fault so I left as I was told it would get looked at I than came back at almost 2pm when I was again told no one hadlooked at my car and wasnwasn't sure if anyone would have time am now very upset as I had took the day off work and I was told my car would get looked at in the am so I ask for my car and leave not even 5 mins later notice a flat tire . I get my husband to take the tire off my car and see whats wrong when he pulled out a broken off truck key from my tire .. and somehow this is my fault and I have been caring for the last 3 days the only answer I get is .. we will have someone call you back . Rude people bad service rather chew my feet off than go back More
TOP NOTCH AMAZING YOU CANT GO WRONG WITH THIS DEALERSHIP GEOFF WAS VERY HELPFULL BARBARA WAS ALSO VERY HELPFULL. THE MANAGER PUT A GREAT DEAL TOGEATHER FOR U AMAZING YOU CANT GO WRONG WITH THIS DEALERSHIP GEOFF WAS VERY HELPFULL BARBARA WAS ALSO VERY HELPFULL. THE MANAGER PUT A GREAT DEAL TOGEATHER FOR US WILL BE DEALING WITH DEALERSHIP EXCLUSIVELY FOR ALL AOUR FUTURE BUSINESS PHUNG GROUP CORP / PLATINUM HAIR NAILS AND SPA WANG PHUNG More
Hail of a sale!!! Our experience with your Airdrie dealership was the best by far. The transaction went smoothly, was stress free and we are very pleased with purchase. Our experience with your Airdrie dealership was the best by far. The transaction went smoothly, was stress free and we are very pleased with purchase. Jordan and Barbara were very helpful and friendly. We left the dealership feeling very positive about our experience. Thank you!!! More
Experience was amazing The whole sales team was great. I had a wonderful experience. Everyone was so helpful. Thanks very much to the whole Davis team. I have to say Jorda The whole sales team was great. I had a wonderful experience. Everyone was so helpful. Thanks very much to the whole Davis team. I have to say Jordan, Barb, Josee, Derek are exceptional and made the purchase of a new vehicle a very smooth and great experience. More