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Davis Chevrolet

Airdrie, AB

4.7
852 Reviews

149 East Lake Crescent N.E.

Airdrie, AB

T4A 2H7

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852 Reviews of Davis Chevrolet

May 10, 2015

Wonderful Experience After an awful experience buying my first car I was very uneasy trusting any sales men. Jordan worked VERY hard to make me feel comfortable buying ano More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Laporte
May 20, 2015 -

Davis Chevrolet responded

Thanks Amanda, We are so glad you found us and had an enjoyable experience. Your review speaks volumes about the steps our team has taken to ensure our customers can enjoy buying a vehicle from Davs Chevrolet. Thank you for your business! Glenn Smaha

May 05, 2015

Poor Marks for service The purpose of an appointment: Two parties agreeing to meet at a predetermined time to agree and or resolve diffferences. In my case have service perf More

by Truckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 05, 2015 -

Davis Chevrolet responded

Good morning Truckguy, I understand the value of time and apologize for failing to better inform and manage yours on this transaction. As the Service Manager it is my responsibility to ensure my team is respecting my clients expectations using any and all of the resources we have made available to them. I assure you at Davis Chevrolet we strive to ensure each client transaction is uniform and upholds value and precision. Typically our appointment system will allow for a check in period (This is the greeting and review of service requirements with one of our service consultants) from there the repair order flows into a queue. The reason automotive dealerships do not reserve 'on hoist' times is because of the unpredictability of service repairs. It is not uncommon for a one hour diagnostic appointment to turn into a thirteen hour repair. It is for this reason we always attempt to 'buy' a service appoint in full or half day increments, unless extreme circumstances apply. In your scenario, having over sized items to pick up and being quoted a promise time of 3PM we should have manipulated our assets to accommodate you. In an effort to retain and foster some professional relationship I would like to offer the use of our service valet program, this will allow for pick up, service, clean and re-delivery of your vehicle on all service visits for one years time at no charge. Regarding the cooling system flush, it is rare that a mistake of this nature is made, all services have a mandated test drive and quality control check process. If an error was made on our part I would be happy to correct this concern and refund any money related to this service. My contact information is listed below, I hope to hear from you soon and would like to enforce a feeling of trust in transactions carried out by our service department. We uphold the highest standard of service excellence and strive to improve with each and every day. If there is ever a bump in the road we will do whatever it takes to ensure the satisfaction of our clients. Joshua Buchanan Service Manager - Davis Chevrolet Airdrie 403-948-6909 jbuchanan@davischev.com

May 20, 2015 -

Davis Chevrolet responded

Good afternoon, The satisfaction of our customers is of the utmost concern to me. We have not had a reply to our Service Manager's message so I thought I would reach out again to check on what we can do to regain your trust. I apologize that your recent experience was not a positive one and hope we can have an opportunity to show you we are better than what you experienced. We look forward to hearing from you. Sincerely, Glenn Smaha General Manager 403-945-4867 gsmaha@davischev.com

April 29, 2015

Chevrolet Equinox Airdrie Davis Chevrolet is a dealership with a group of friendly, wonderful and helpful people. We dealt mostly with Eunice and Josie. Both went t More

by Pat Quinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eunice McKinnon
May 21, 2015 -

Davis Chevrolet responded

Hello Pat and Mary, What a pleasure to read about your experience. Both those ladies you dealt with are wonderful, we are happy to have them on #TeamDavis. Thank you for your review as well as your business, both are greatly appreciated. Sincerely, Glenn Smaha

April 24, 2015

Wonderful Experience I just want to thank Jordon, he got me my dream truck. You went over and above the line of duty and you still are. I will recommend you to all my fr More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Laporte
April 21, 2015

very professional and efficient I ordered an inspection for a vehicle I wanted to purchase and the staff was very friendly, professional and efficient. What surprised me most is the More

by bakhmut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Froese
April 09, 2015

Great Experience Hats off to Jordan who went above the call of duty to accommodate the sale of a truck. He saved it for me (with a deposit) until I could get to the de More

by Jess
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Laporte
April 05, 2015

Great people! I went in looking for a new truck. Dan was very helpful! Even after about a mouth of searching for the perfect truck! Thanks so much Dan for sticking More

by Corey_GMC_owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Steinman
April 04, 2015

Once again, a fantastic experience!!! So this is truck number 3 and I have dealt with Jordan on all of them. If you want a great experience, a friendly environment and a genuine guy....go More

by russcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb, Jordan Laporte
April 04, 2015

Very satisifed with the overall experience All the people involved on my transaction, were very friendly and efficient, there was not much waste of time, and they were very professional, the s More

by cruize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Laporte
April 02, 2015

The Friendliest and most trusted Dealership!! Having just recently got my license, and knowing nothing of cars, I went in to Davis Chevrolet in Airdrie where I had the great luck to be served by J More

by Sholom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Laporte
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