Crosstown Chevrolet Buick Cadillac GMC
Greater Sudbury, ON
By Type
525 Reviews of Crosstown Chevrolet Buick Cadillac GMC
Never a Call Back So we recently purchased a truck and had no issues and were very happy and pleased Then we to soon realize it had damage to the truck later that day So we recently purchased a truck and had no issues and were very happy and pleased Then we to soon realize it had damage to the truck later that day Havnt been able to resolve this as no in returns our calls or text The bumper was to be replace last week But now that is this week Our windshield was scratched and while they attempted to fix it they scratched it more Have not be able to resolve this to have it fix as stated above Been over a month now I even asked to have something done extra for me as a courtesy as a sorry and was denied that as well I've done everything on my part to try to get this resolved but am lost how I can get this taken cared of More
Excellent customer service by Johnny K!! John went above and beyond for us. We were on our way to Toronto SickKids hospital for a scheduled surgery for my son when my wipers stopped working.. John went above and beyond for us. We were on our way to Toronto SickKids hospital for a scheduled surgery for my son when my wipers stopped working... Conveniently in a downpour! The multifunction lever needed to be replace. Everything was done in less then 2 hours and we were still on schedule for our appointment. I can't thank him enough!! Customer service at its finest!!! Thank you!! J.Lafond More
PROFESSIONAL Dealing with James made for a easy decision to buy our new truck, James knows about the product he is selling, had an answer for every question that w Dealing with James made for a easy decision to buy our new truck, James knows about the product he is selling, had an answer for every question that was ask of him, over and above service. More
Awsome experience, felt no pressure and very relaxed! Been looking for a low mileage used truck for some time. Spotted my truck in a kijiji ad posted by the dealership! Paid a visit to the store and found Been looking for a low mileage used truck for some time. Spotted my truck in a kijiji ad posted by the dealership! Paid a visit to the store and found the truck immediately! Was very clean and well detailed. Upon entering the store I was greeted immediately. Was presented with a sales person who was able to answer all of my requests. I did not feel pressured therefore proceeded with my inquirie. My trade was appraised and i left with all the information I needed to make an informed decision. Called the dealershp the day after to express some concerns with regards to my trade. My sales rep was able to meet most of my demands and at that point I felt quite comfortabe proceeding with the deal! More
Great service and treatment! Bought a 2016 Sierra, need it to be able to perform certain things, over and above the basics. Our representative, James Goudreau was very knowledgeab Bought a 2016 Sierra, need it to be able to perform certain things, over and above the basics. Our representative, James Goudreau was very knowledgeable about the trucks and was able to help in making the choice. Could never ask for more. More
Sales service very good and resoureful Very informative and patient with customer. Sherri rouseau is an excellent sales representative for this dealership. Anytime I called her she was ver Very informative and patient with customer. Sherri rouseau is an excellent sales representative for this dealership. Anytime I called her she was very helpful with the information I needed. Thank you for your patience. More
No Pressure Very Professional, and we did not feel pressured at all. Happy with the knowledge displayed of the vehicle and the process they would come highly reco Very Professional, and we did not feel pressured at all. Happy with the knowledge displayed of the vehicle and the process they would come highly recommended. More
Amazing team work! This was my first truck purchase. Justen Briscoe and Mitch Comtois bent over backwards to make this happen for me! Justen took the time to listen to This was my first truck purchase. Justen Briscoe and Mitch Comtois bent over backwards to make this happen for me! Justen took the time to listen to what I wanted answered all of my questions and Mitch made it happen! Awesome team work guys! Very happy with my purchase! I can't thank you guys enough! More
Fast easy and successful The entire process went smoothly and was a success. I was able to test drive the vehicle the day I called and place a deposit as well. The vehicle w The entire process went smoothly and was a success. I was able to test drive the vehicle the day I called and place a deposit as well. The vehicle was in excellent condition and also added an extra two year warranty as the original is expiring. Overall a good experience and Sheri was a pleasure to work with. Thank you crosstown and Sheri Rousseau specifically!! Raina (Denis) More
Great service from everyone we spoke with We recently purchased a certified pre-owned 2010 Caravan from Crosstown. Every employee that we dealt with at Crosstown delivered the best possible cu We recently purchased a certified pre-owned 2010 Caravan from Crosstown. Every employee that we dealt with at Crosstown delivered the best possible customer service out there. Would recommend everyone to check them out for the best deals and pricing around Sudbury More