Crosstown Chevrolet Buick Cadillac GMC

Very Satisfied I was so content with the purchase of my new 2016 Sierra HD 3 days ago , that my wife and l decided to trade our Jeep Wrangler in for a 2016 Cruze Pre I was so content with the purchase of my new 2016 Sierra HD 3 days ago , that my wife and l decided to trade our Jeep Wrangler in for a 2016 Cruze Premier . Dealing with our salesman, James Goudreau was again a positive experience . He once again showed his expertise, knowledge and professionalism making the transaction a great experience . I recommend that anybody purchasing a new or used vehicle visit Crosstown and ask for James Goudreau, you will not be disappointed! Thank you Sheldon Perron More

Sale and service We were very well greeted at the dealership,even before we had decided to purchase a vehicle.Justan was there for us answering our questions.He was We were very well greeted at the dealership,even before we had decided to purchase a vehicle.Justan was there for us answering our questions.He was not pushy but attentive .Overall we had a good experience.He was helpful with the financing.We also appreciated Mitch Comtois.It was nice to have someone speak French .We had to call Justan for questions regarding the electronics and he walked me through,thank you. More

Excellent We recently leased a 2016 GMC at Crosstown with the help of James. What impressed us with James was his extensive knowledge in vehicles and the friend We recently leased a 2016 GMC at Crosstown with the help of James. What impressed us with James was his extensive knowledge in vehicles and the friendliness of both James & the staff at Crosstown. I wouldn't hesitate recommending Crosstown and James to anyone. A BIG thank you. More

Amazing service Where do I start!!! Jeff is a very compassionate, trusting, pleasant and reliable person which never made me feel pressured in any way when it came to Where do I start!!! Jeff is a very compassionate, trusting, pleasant and reliable person which never made me feel pressured in any way when it came to purchase my new 2017 Cadillac XT5. It's not all about being serious when making a huge purchase, its also having fun doing it in the process. This is the second time we purchase a new vehicle with Jeff and I would definitely recommend him to family, friends and coworkers! I can't believe I'm the proud owner of this stunning SUV! Thank you Jeff for realizing another one of my dreams! I'm very grateful! Keep up the amazing work! Nathalie Bouffard Sutton-Benchmark Realty Inc., Brokerage Sales Representative More

Amazing people to deal with. I sent my application in online, got a call saying I needed a co-signer, got another call a little while later saying I got approved. Went in there lo I sent my application in online, got a call saying I needed a co-signer, got another call a little while later saying I got approved. Went in there looking at certified pre-owned, I am now the new owner of a brand new 2016 GMC Sierra. Thanks Crosstown! More

tail gate grief The inferior quality of the slow release tailgate on my Silverado has been a thorn in my side. Many parts (bushing, hinge etc ) have been worked on si The inferior quality of the slow release tailgate on my Silverado has been a thorn in my side. Many parts (bushing, hinge etc ) have been worked on since the truck was purchased new. This visit was my 5th time for the same problem. At 60,000km, the bumper to bumper coverage expires. The technician quoted a $74 inspection fee for any part not covered by warranty. Turns out that the hinge was bent and straightened and the bushing was replaced. They waived the fee due to my persistence of questioning the inferior product from day 1. They also washed my truck as a curtesy . More

Good customer service The purchase of my 2016 Silverado from Cross town chev was very pleasant from start to end. The price was reasonable and the staff were very polite to The purchase of my 2016 Silverado from Cross town chev was very pleasant from start to end. The price was reasonable and the staff were very polite to deal with. Jeff Masciangelo my sales rep was very pleasant to deal with and answered all my questions. He wasn't pushy and I didn't feel pressured like at most of the other Sudbury dealerships. There were a couple small issues with the truck and he had them delt with swiftly and professionally. Ken in the service department answered all of my maintenance questions and was great to deal with. Julia in financing was also excellent to deal with. Customer service has deceased and become very pour at most of the Sudbury auto dealerships I've delt with over the past few years and most of them have no idea what good customer service is and don't take pride in it anymore like once upon a time, but shopping at Cross town showed me that there are still local Sudbury business that provide excellent customer service and make buying a new vehicle very pleasant. I would highly recommend buying a new from Jeff at Cross town. More

Excellent experience My recent purchase of a GMC sierra All Terrain was my best new car experience to date and I have bought many new vehicles. Tammy was excellent, very k My recent purchase of a GMC sierra All Terrain was my best new car experience to date and I have bought many new vehicles. Tammy was excellent, very knowledgeable and made sure she showed us all options. More

Purchased a new Buick Verano I had an incredible experience purchasing from Crosstown. Bought a 2016 Buick Verano TURBO with a manual transmission in August and i don't have even I had an incredible experience purchasing from Crosstown. Bought a 2016 Buick Verano TURBO with a manual transmission in August and i don't have even the slightest hint of buyers remorse. I'm driving my dream car and the service i've received so far has been A+. More

Purchased a new 2017 Buick Enclave The salesman was thorough in explaining the options on the vehicle and was very pleasant to deal with. The vehicle was ready for pickup at the agreed The salesman was thorough in explaining the options on the vehicle and was very pleasant to deal with. The vehicle was ready for pickup at the agreed upon time More