Crosby Volkswagen

I would recomend this dealership becasue the sales service was very quick on initial inquiry. Through out the process of financing the service was easy because the staff was friendly and efficient. service was very quick on initial inquiry. Through out the process of financing the service was easy because the staff was friendly and efficient. However the best part was the flexibility Vinny gave us in terms of picking up the vehicle. As we drove in from Belleville, Ontario we were very late and did not arrive in Kitchener until 9:45 however when we arrived we could still do the paperwork and get the vehicle so that was most appreciated. Mitch More

Crosby people were ebullient and friendly, everybody were ready to answer questions,I felt great during the visit. Vinny was very nice and patient, the price he offered was also great. Overall experience is ready to answer questions,I felt great during the visit. Vinny was very nice and patient, the price he offered was also great. Overall experience is excellent, will definitely recommend to friends. More

Vinny made it clear to us that he was new at auto sales however we found him knowledgable and very helpful. At the first meeting we were looking at a Jetta gas engine and he recommended that we not rule o however we found him knowledgable and very helpful. At the first meeting we were looking at a Jetta gas engine and he recommended that we not rule out a diesel. He was aware that I previously owned a Passat and recommended that we may want to wait for the new 2012. The fact that he answered all of our questions and his advice was in our best interest we trusted his recommendation when purchasing our new 2012 Passat diesel. We also recommeded him to a friend who has since purchased the same vehicle. More

Vinny Luka is a professional, knowledgable and supportive sales agent. He was not aggressive in his sales approach, which made the experience enjoyable for us. i would recommend both Crosby and Vinny to anyo sales agent. He was not aggressive in his sales approach, which made the experience enjoyable for us. i would recommend both Crosby and Vinny to anyone intested in a VW. My first experience with the service department was also excellent. More

Probably for the very first time I went into a dealership, by prior appointment, and spent almost three full hours focused on the product. Not once did money or the talk of a trade come into the c dealership, by prior appointment, and spent almost three full hours focused on the product. Not once did money or the talk of a trade come into the conversation, nor should it. I was there to learn about the machine. Once I was satisfied with what I was buying, after a second visit and more questions, it was a matter of making it happen. And happen it did. From the outset I was looking for an automobile built with a purpose and (Crosby) Audi did not disappoint. Finally, if you're looking for a refreshing and professional sales approach don't hesitate to set aside the time to meet with Dino. You will be glad that you did. More

Vinny and everyone at Crosby VW were so great to work with and we just wanted to thank him for being such a great "non-typical" salesman. The way he shared in our excitement was second to no one, and wa with and we just wanted to thank him for being such a great "non-typical" salesman. The way he shared in our excitement was second to no one, and was always available to answer any emails we sent via his Blackberry. Thanks again!! Derek & Amanda More

Vinny was great to deal with. Excellent sales rep, friendly, knowledgeable, answered all of my questions, made the process really simple and easy to close friendly, knowledgeable, answered all of my questions, made the process really simple and easy to close More

Needed to make up my mind on my next purchase. Visited VW Crosby and Luka had went above and beyond to accomodate me and provide as much information as possible. Very informative about his work. Highly recom Crosby and Luka had went above and beyond to accomodate me and provide as much information as possible. Very informative about his work. Highly recommended. Thanks Vinny! More

My experience with Crosby VW Audi was very very positive. They had the car with all the features and packages that I was looking for. We went back and forth a few times in negotiations about price, but in th They had the car with all the features and packages that I was looking for. We went back and forth a few times in negotiations about price, but in the end, I feel that we were both very happy with the final result, and I was glad to have gone through with the experience of negotiations for my first car at Crosby! Conrad Fey was my salesman, and he was very professional and was able to connect with me on my interest in the car, and was extremely knowledgeable with my numerous questions. I also was able to get several dealer installed options on my car at a later date, and these were all done correctly the first time, so I was very happy with that. All of the other personnel I spoke with while setting up financing and taking delivery were very kind and professional. All in all, a great experience, and I will be returning there in the future. More

My experience with Crosby VW was entirely positive. Each member of the team managed to create a friendly experience which I wouldn't hesitate to recommend. Throughout the buying process I was pleased to fi member of the team managed to create a friendly experience which I wouldn't hesitate to recommend. Throughout the buying process I was pleased to find all of my questions answered promptly, even during odd hours. Vinny was especially helpful and was a large part of the reason why I was able to walk away with a car I love at a great price. It was a pleasure to deal with Crosby and I'd be glad to return. More