Crosby Volkswagen
Kitchener, ON
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498 Reviews of Crosby Volkswagen
I dealt with Vinnny via e-mail prior to meeting him for a test drive and then finally getting the vehicle. I ended up leasing a 2011 Jetta. I was really impressed with how much time he took and how detailed test drive and then finally getting the vehicle. I ended up leasing a 2011 Jetta. I was really impressed with how much time he took and how detailed his e-mails were to me and how prompt he was at getting back to me. I requested a test drive with very short notice and he was able to accommodate me. He made me feel very comfortable as this was my 1st car buying experience and I'm really glad that he was the person I dealt with for it. Because I am probably one of the more younger customers he has dealt with, I wasn't as knowledgeable about vehicles and he was very good at making sure I understood everything and didn't try to take advantage of the fact that this was my 1st car. Overall, Vinny and the dealership were excellent and I couldn't be happier with the vehicle and the cost. More
I purchased a 2011 Tiguan and both the prices and service were great. Vinny Luka was great to work with. He managed to find me a great vehicle with great options. I will be purchasing my next vehicle from th were great. Vinny Luka was great to work with. He managed to find me a great vehicle with great options. I will be purchasing my next vehicle from this dealership and most importantly from Vinny. More
Vinny was very helpful with the purchase of a 2004 VW Jetta. Once everything was completed, the car looked and ran great. we had some snags before we got to the final deal and Vinny was very proactive Jetta. Once everything was completed, the car looked and ran great. we had some snags before we got to the final deal and Vinny was very proactive about making sure all the work on the car was done. More
This was my first time purchasing a vehicle and Vinny made my experience a very positive one. He was attentive, friendly and very informative. He was patient and allowed the process to go at my pace. I made my experience a very positive one. He was attentive, friendly and very informative. He was patient and allowed the process to go at my pace. I will definitely recommended Vinny/Crosby Volkswagen to my friends and family. Thanks Vinny :) More
Crosby Volkswagen is a dealership that is far superior than its competition. My overall experience with Crosby on the purchase of my new 2012 CC has been incredible! My family is a returning customer to C than its competition. My overall experience with Crosby on the purchase of my new 2012 CC has been incredible! My family is a returning customer to Crosby and has purchased several vehicles through this dealership. We continue to do business with them because they excel at every aspect of what they do! Their staff is professional, honest and extremely knowledgeable. They are very easy to work with and each step of the process was flawless! I drove 3 hours to purchase a vehicle from Crosby and I wouldn't think twice about doing it again! I highly recommend Crosby Volkswagen to anyone considering a VW, you will be impressed! More
Because the issue I was having with my vehicle was not necessarily a clear and straight forward situation to diagnose - I was initially skeptical about the reception I would get. However, from the the fi necessarily a clear and straight forward situation to diagnose - I was initially skeptical about the reception I would get. However, from the the first telephone call to book a service appointment I was impressed by Rachel and her friendly, professional manner. This experience continued through the entire service experience - from the technician I took a road test with to Rachel keeping me posted on the status of my vehicle. Even though my vehicle was in longer than initially promised - I didn't mind considering I appreciated the fact that the intent seemed to be to make sure the vehicle was fixed right. Plus I did have a rental car which obviously reduced the impact of not having my own vehicle. Thanks again to Rachel and the team for taking care of my GTI!! More
Dino was very knowledgeable and thorough in his review of the car and it's features. I was able to test drive the car and was comfortable asking any questions necessary. I felt confident that he was honest the car and it's features. I was able to test drive the car and was comfortable asking any questions necessary. I felt confident that he was honest which is important as a single woman making such a large purchase. Dino is extremely friendly and personable. The car was completely ready when I went to pick it up and everything went very smoothly. I would definitely go back to Crosby VW and Dino Zunic. More
I was very impressed with the service I received during my time at Crosby's. The service consultant was very friendly (as always) and my vehicle was serviced, washed and returned to me during the time allo my time at Crosby's. The service consultant was very friendly (as always) and my vehicle was serviced, washed and returned to me during the time allocated. I felt comfortable with the answers to my questions and I felt that she went above and beyond to make sure that I was completely satisfied. Thanks Wayne More