Crosby Volkswagen
Kitchener, ON
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498 Reviews of Crosby Volkswagen
Great service! Felt comfortable to explore options without pressure or pushy sales staff. Vinny was friendly and helpful. I would recomend this dealership to friend and family. without pressure or pushy sales staff. Vinny was friendly and helpful. I would recomend this dealership to friend and family. More
My wife and I recently received two brand new vehicles My wife and I recently received two brand new vehicles from Crosby, a 2013 Jetta and a 2013 GTI. The sales person (Jeremiah) was very knowledgeable My wife and I recently received two brand new vehicles from Crosby, a 2013 Jetta and a 2013 GTI. The sales person (Jeremiah) was very knowledgeable about the vehicles and the possible options, he was also very freindly and was a pleasure to deal with. Next came the financing, Andrea was also very knowledgeable and made what can be the worst part of a vehicle purchase very easy and painless, she explained all of our options and worked hard to make our deal happen just the way we wanted. Thanks again Andrea. Shortly after the deal was made and the financing was arranged came delivery day, Kaitlin added to the already great experience with her "excited for you" type attitude and by delivering perfectly spotless vehicles with a very comprehensive run down of all the great features of our new cars. Thanks Crosby Team & we look forward to dealing with all of you again in the future. More
The friendliness and expertise of the staff made our experience of purchasing our new beetle pleasurable. I would recommend this dealership to my friends and family. experience of purchasing our new beetle pleasurable. I would recommend this dealership to my friends and family. More
Conrad led me into the sales cycle where I was very tepid about buying in the first place. He made the process easy and working with him was a breeze. At one point, he even emailed me with a reduction in p about buying in the first place. He made the process easy and working with him was a breeze. At one point, he even emailed me with a reduction in pricing that he discovered on a loyalty program without me even prompting for, which I appreciated greatly. Going through the financials and the delivery cycles with the others in the team was great. Andrea was extremely accommodating even when I was late for our appointment. Delivery was hassle-free. I've been working with the service department for years on my previous model and have always been treated very well. More
It was a pleassure working with Jeremiah; he was knowledgable about the vehicle, friendly and willing to go the extra mile. Great experience, great vehicle. Thanks knowledgable about the vehicle, friendly and willing to go the extra mile. Great experience, great vehicle. Thanks More
I contacted Alex by phone about a used vehicle - I made an appointment to look at the vehicle, and found myself discussing what I was looking for. Alex was extremely patient and took the time to understan an appointment to look at the vehicle, and found myself discussing what I was looking for. Alex was extremely patient and took the time to understand my lifestyle and needs. I left Crosby Nov 17th with a new Passat that I love and appreciate the time and effort Alex took to find it for me.... More
Awesome service, both on sales and delivery. Very pleased with my 2nd Golf purchased at Crosby! Even though I was initially interested in purchasing a Jetta GLI, Alex recommended that I try the Golf Sportli with my 2nd Golf purchased at Crosby! Even though I was initially interested in purchasing a Jetta GLI, Alex recommended that I try the Golf Sportline after test driving the Jetta (it took a bit of time for him to convince me to try the Golf). I'm glad he did! Very happy with my Sportline! More
The staff at Crosby treated us in a friendly, professional way. At no time did we feel pressured into making the purchase until we were ready. Our daughter had purchased a Rabbit from Crosby i professional way. At no time did we feel pressured into making the purchase until we were ready. Our daughter had purchased a Rabbit from Crosby in 2009 and because of her positive experience we also chose Crosby!! The service staff has also been great. More
Friendly. Honest. Upfront. Helpful. Willing to go the extra mile and made it worth ours to do so as well. We love the rewards program and the information evenings offered through it. extra mile and made it worth ours to do so as well. We love the rewards program and the information evenings offered through it. More