
Crosby Volkswagen
Kitchener, ON
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513 Reviews of Crosby Volkswagen
Top knotch Sales Professional Just bought a 2019 VW R. Went to numerous dealerships to check out Audi, Acura, MB, Subaru, Toyota and decided on the R. Just so happened by chance Just bought a 2019 VW R. Went to numerous dealerships to check out Audi, Acura, MB, Subaru, Toyota and decided on the R. Just so happened by chance Aaron is who I met when I went to Crosby's. With over 30 yrs of Selling experience myself in the Logistics industry, I was very impressed with the maturity & professionalism that Aaron showed during the whole sales process. I found a buyer for the trade in from out of Province. Aaron & Crosby accommodated me and the buyer of my used car for this tricky, sale. Went off w/o a hitch. There also was a tight timeline. Aaron was very good at staying in touch up till the sale, answering any questions I might have had, He was excellent at the follow up, but not pushy. Unlike another dealership & associate who was just the opposite. High marks to Aaron. Thus the reason I bought at Crosby and from Aaron. I have no hesitation recommending them both to any prospective buyer. More
Excellent Customer Service My car search began online and over the phone. Aaron was exceptional - informative and thorough. When we finally met in person he was patient and ma My car search began online and over the phone. Aaron was exceptional - informative and thorough. When we finally met in person he was patient and made our experience a very pleasant one! I highly recommend him and will be visiting this showroom again when needs arise. More
Easy and quick As a newcomer to this country I think Aaron showed his his skills and patience and was able to explain all my questions. Getting new car with his help As a newcomer to this country I think Aaron showed his his skills and patience and was able to explain all my questions. Getting new car with his help was quick and easy. More
Awesome guy! Aaron was amazing at keeping in touch with me when I was looking for a used car. So, when I decided on my own after seeing on the vw.ca website how in Aaron was amazing at keeping in touch with me when I was looking for a used car. So, when I decided on my own after seeing on the vw.ca website how inexpensive a new car would be, I decided to bring my business to him since he was so helpful and responded to my emails quickly and answered any questions I had. Such a nice guy! Would highly recommend to anyone! More
Above and Beyond James was a great help when it came time to look at new Jettas - both patient and knowledgeable. This was my second car through Crosby's and they ma James was a great help when it came time to look at new Jettas - both patient and knowledgeable. This was my second car through Crosby's and they made the process easy and relatively quick. They made sure I was happy all along each step, and the end result was a positive experience in every aspect. I would definitely recommend Crosby's to anyone and in particular James. Time to ask for a raise, James - you earned it! More
Excellent Service Chris and Liz were great to deal with- looking forward to a long lasting relationship with this fantastic dealership. Crosby VW is amazing, would reco Chris and Liz were great to deal with- looking forward to a long lasting relationship with this fantastic dealership. Crosby VW is amazing, would recommend this place for sure. More
Great Experience! Chris was very knowledgable and customer oriented. There was never any pressure and I would gladly work with Crosby Volkswagen for my next vehicle pur Chris was very knowledgable and customer oriented. There was never any pressure and I would gladly work with Crosby Volkswagen for my next vehicle purchase! More
Car Shopping is Easy!! Right away when I walked in the dealership Jill approached me and showed me the golf I had looked at online. She spent nearly 15mins showing me every Right away when I walked in the dealership Jill approached me and showed me the golf I had looked at online. She spent nearly 15mins showing me every feature in the car. Great, easy and smooth experience. More
You have my recommendation Great first experience. Never purchased a VW before. Aaron took the time to explain the details and options to us. There was no rush and no pressu Great first experience. Never purchased a VW before. Aaron took the time to explain the details and options to us. There was no rush and no pressure. We had great test drives and then decided to buy. :) More
Friendly and Helpful I recently purchased a Tiguan at Crosby VW. Working with James was very friendly and great at helping me find the right car, and explaining what optio I recently purchased a Tiguan at Crosby VW. Working with James was very friendly and great at helping me find the right car, and explaining what options are available on the vehicle. The process of getting financing with Liz was also very easy and I was able to get approved very quickly. More