Crosby Volkswagen
Kitchener, ON
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498 Reviews of Crosby Volkswagen
Excellent Service Chris and Liz were great to deal with- looking forward to a long lasting relationship with this fantastic dealership. Crosby VW is amazing, would reco Chris and Liz were great to deal with- looking forward to a long lasting relationship with this fantastic dealership. Crosby VW is amazing, would recommend this place for sure. More
Great Experience! Chris was very knowledgable and customer oriented. There was never any pressure and I would gladly work with Crosby Volkswagen for my next vehicle pur Chris was very knowledgable and customer oriented. There was never any pressure and I would gladly work with Crosby Volkswagen for my next vehicle purchase! More
Car Shopping is Easy!! Right away when I walked in the dealership Jill approached me and showed me the golf I had looked at online. She spent nearly 15mins showing me every Right away when I walked in the dealership Jill approached me and showed me the golf I had looked at online. She spent nearly 15mins showing me every feature in the car. Great, easy and smooth experience. More
You have my recommendation Great first experience. Never purchased a VW before. Aaron took the time to explain the details and options to us. There was no rush and no pressu Great first experience. Never purchased a VW before. Aaron took the time to explain the details and options to us. There was no rush and no pressure. We had great test drives and then decided to buy. :) More
Friendly and Helpful I recently purchased a Tiguan at Crosby VW. Working with James was very friendly and great at helping me find the right car, and explaining what optio I recently purchased a Tiguan at Crosby VW. Working with James was very friendly and great at helping me find the right car, and explaining what options are available on the vehicle. The process of getting financing with Liz was also very easy and I was able to get approved very quickly. More
Friendly helpful and courteous This was the first time I bought a car by myself and I found the experience less intimidating than I thought it would be. My questions were answere This was the first time I bought a car by myself and I found the experience less intimidating than I thought it would be. My questions were answered clearly and my options outlined well. More
Personable & transparent Recently purchased a new Tiguan at Crosby VW. Working with Marco was great! He was very honest and clear when discussing vechile options with me. He m Recently purchased a new Tiguan at Crosby VW. Working with Marco was great! He was very honest and clear when discussing vechile options with me. He made the purchase easy through transparency. Thanks Marco and Crosby Team Jamie More
I'd like a NEW Golf, but I think I'll take the Jetta RLine! My time is extremely valuable. I don’t say this out of arrogance, I say this because time is one thing you can never get back. I greatly value mine. My time is extremely valuable. I don’t say this out of arrogance, I say this because time is one thing you can never get back. I greatly value mine. Never the less, buying a new car alone can be a real pain in the butt, but when your current leased vehicle is involved in an accident (no fault of mine😊) and is about to be considered a total loss just as the lese ends...well let's just say not fun. With that said, this is where the story changes. I meet James through a mutual friend about 6 months ago when I was deciding on getting a new car. In fact he showed me a Tiguan. I told him I was going to wait closer to the end date of the lease and would go from there. As it turned out, I did go back, I looked at a Jetta instead, decided that was the one, and today I'm driving a beautiful 2019 Jetta RLine. James, and I should add Luke and Liz as well, were all so patient, compassionate and so understanding to my needs. Every question was answered, every call returned, and they were there every step of the way through the loos of the old car and the processing of the new car. I can't thank you James for your professionalism and guidance. Your down to earth personality and your willingness to go the extra mile is greatly appreciated! I'll be back in 4 years without a doubt! Kennedy Lodato More
Quick and easy shopping experience with Crosby VW I purchased my volskwagen a few weeks ago through Arron. Everything went quick and smooth. He takes the time to make sure you are comfortable through I purchased my volskwagen a few weeks ago through Arron. Everything went quick and smooth. He takes the time to make sure you are comfortable through the whole shopping experience and is there to assist you afterwards. I deffinitely recommend Arron and Crosby VW to anyone. Steve More
Great Experience Chris was fantastic to work with and provided an excellent customer experience. We were treated with friendly and professional service. Every step Chris was fantastic to work with and provided an excellent customer experience. We were treated with friendly and professional service. Every step of the process was a pleasure. We hope that all future service work will be as great as the experience we received from Chris. Thank you again. Dwight and Cathy King More