
Crosby Volkswagen
Kitchener, ON
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513 Reviews of Crosby Volkswagen
Friendly helpful and courteous This was the first time I bought a car by myself and I found the experience less intimidating than I thought it would be. My questions were answere This was the first time I bought a car by myself and I found the experience less intimidating than I thought it would be. My questions were answered clearly and my options outlined well. More
Personable & transparent Recently purchased a new Tiguan at Crosby VW. Working with Marco was great! He was very honest and clear when discussing vechile options with me. He m Recently purchased a new Tiguan at Crosby VW. Working with Marco was great! He was very honest and clear when discussing vechile options with me. He made the purchase easy through transparency. Thanks Marco and Crosby Team Jamie More
I'd like a NEW Golf, but I think I'll take the Jetta RLine! My time is extremely valuable. I don’t say this out of arrogance, I say this because time is one thing you can never get back. I greatly value mine. My time is extremely valuable. I don’t say this out of arrogance, I say this because time is one thing you can never get back. I greatly value mine. Never the less, buying a new car alone can be a real pain in the butt, but when your current leased vehicle is involved in an accident (no fault of mine😊) and is about to be considered a total loss just as the lese ends...well let's just say not fun. With that said, this is where the story changes. I meet James through a mutual friend about 6 months ago when I was deciding on getting a new car. In fact he showed me a Tiguan. I told him I was going to wait closer to the end date of the lease and would go from there. As it turned out, I did go back, I looked at a Jetta instead, decided that was the one, and today I'm driving a beautiful 2019 Jetta RLine. James, and I should add Luke and Liz as well, were all so patient, compassionate and so understanding to my needs. Every question was answered, every call returned, and they were there every step of the way through the loos of the old car and the processing of the new car. I can't thank you James for your professionalism and guidance. Your down to earth personality and your willingness to go the extra mile is greatly appreciated! I'll be back in 4 years without a doubt! Kennedy Lodato More
Quick and easy shopping experience with Crosby VW I purchased my volskwagen a few weeks ago through Arron. Everything went quick and smooth. He takes the time to make sure you are comfortable through I purchased my volskwagen a few weeks ago through Arron. Everything went quick and smooth. He takes the time to make sure you are comfortable through the whole shopping experience and is there to assist you afterwards. I deffinitely recommend Arron and Crosby VW to anyone. Steve More
Great Experience Chris was fantastic to work with and provided an excellent customer experience. We were treated with friendly and professional service. Every step Chris was fantastic to work with and provided an excellent customer experience. We were treated with friendly and professional service. Every step of the process was a pleasure. We hope that all future service work will be as great as the experience we received from Chris. Thank you again. Dwight and Cathy King More
Unmatched Customer Service Jil was incredible to deal with and we will buy with her again. Her follow up and willingness to go through the details were incredibly appreciated. Jil was incredible to deal with and we will buy with her again. Her follow up and willingness to go through the details were incredibly appreciated. More
Amazing Service!! I was very impressed with Chris right from the start. He immediately put me at ease with his professionalism and expertise. When I received my new c I was very impressed with Chris right from the start. He immediately put me at ease with his professionalism and expertise. When I received my new car, Chris walked me through the numerous features the car had to offer (which was no easy feat!). I assumed that his responsibilities ended there - not the case. Chris generously offered to assist me anytime in the future with any questions I may have with the car and its features. Thanks Chris for your invaluable knowledge and for making my new VW experience an extremely pleasant one!! More
Easy, enjoyable, exciting! Marco was very personable from the second I walked into the dealership. He was very knowledgeable about the vehicles and was helpful with choosing th Marco was very personable from the second I walked into the dealership. He was very knowledgeable about the vehicles and was helpful with choosing the best fit for my needs. I love my new 2019 Jetta and have Marco to thank for such a positive and enjoyable experience! More
Aaron and Crosby VW a winning combination! I purchased my first VW from Aaron this week from Crosby VW. His product knowledge, service and pre, and post sales support are second to non. Even af I purchased my first VW from Aaron this week from Crosby VW. His product knowledge, service and pre, and post sales support are second to non. Even after I took ownership of the car he took the time from his busy schedule to help me with questions. If you are ever in the market for a new VW I highly recommended reaching to Aaron for your new car purchase. More
Great buy Nice working with Aaron. Great dealer service, very pleased with VW Atlas. Definitely keep in touch with Aaron and recommended to friends for future Nice working with Aaron. Great dealer service, very pleased with VW Atlas. Definitely keep in touch with Aaron and recommended to friends for future services. More