Country Hills Hyundai
Calgary, AB
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255 Reviews of Country Hills Hyundai
Bought the car with winter tires. Winter tires were not installed and I had to come back. Expect overnight service because they won't be able to do 2 hours of work in a 6 hour window. Winter tires were not installed and I had to come back. Expect overnight service because they won't be able to do 2 hours of work in a 6 hour window. Front tires inflated to over 55PSI. Have recurring issue with radio, the answer has always been to update the software, which has not worked. Same mistake over and over. More
Wrote a review roughly 1 month ago. Service manager replied, telling me to email him about my issue. Which ai did, but have got no reply from him?? Service manager replied, telling me to email him about my issue. Which ai did, but have got no reply from him?? More
Son brought in his 2011 Hyundai Elantra after it started to make the ticking noise(Piston Slap) Car only has 117000 kms and all maintenance records since the day It was bought. I was told that there was not to make the ticking noise(Piston Slap) Car only has 117000 kms and all maintenance records since the day It was bought. I was told that there was nothing that they could do as the car was past warranty. I have read numerous threads and it all depends on which dealership is willing to help you out. This is a well documented problems with this engines 1.8 and there have been numerous class-action lawsuits do to the issue. I was told that they would fix the issue at our cost $6500 dollars. I met with Kay Rehal who was good to deal with. At one point he called in the service consultant': Siobhan HENNESSEY who had been dealing with this issue. He introduced me to her. She did not even acknowledge me or look at me. After she left I told Kay that she was ignorant-didn't even look at me. I was told that she is busy and can be abrasive at times. I couldn't believe this. Then I looked at this site and see that she really doesn't care about customer service as her name appears numerous times with negative comments attached. I had a 2013 Elantra in the past with 150000 kms that began the piston slap issue. After being turned away from Crowfoot Hyundai, I attended Country Hills Hyundai who I felt took the time to look into the issue and the car was repaired. When I referenced this repair, I found it peculiar that they could not find any record of any work being done. I had to contact Hyundai Canada and they gave me a claim number which helped Kay find the repair that was completed. I am not going to accept this. The reason I went back to this dealership is that they treated me well years ago. There are several lawyers who are looking to take on this issue as it is a KNOWN issue with these motors. All you have to do is google Hyundai lawsuit Canada. All I want is the car repaired and to be treated properly. More
If I could give zero stars to this dealership I would. By far one of the worst services I have been provided. Ordered a car, eta was given for December 17 2023. Each time I called to get an update I eithe By far one of the worst services I have been provided. Ordered a car, eta was given for December 17 2023. Each time I called to get an update I either got the run around or was promised a call back from each of the managers or even a fleet manager. A few of the sales men i spoke with were extremely rude, when i asked to speak to a manager about their behavior I was told it wasnt going to happen. 9 calls later and I'm still waiting for a call back. I tried canceling my order and was told that was not possible, funny how they can say that but won't even return my calls to find out where my vehicle is. More
Bought a genesis and was told that the missing fob would be replaced under warranty. I have contacted the sales man Ishan and he promised he would call me back. I have called and left a voicemail so far no be replaced under warranty. I have contacted the sales man Ishan and he promised he would call me back. I have called and left a voicemail so far no reply. Seems like once they sell you a vehicle that’s it. More
My Kona Trend that I bought from this dealership is having major oil dilution issues. It has been towed to the shop 5 times in the first 17K kilometers. They don't even have the basic parts in stock. having major oil dilution issues. It has been towed to the shop 5 times in the first 17K kilometers. They don't even have the basic parts in stock. I lost a month of driving waiting for them to get parts. Stay away from "fast" Eddy and his short term financing deals. He "misplaced" a $24K downpayment check for about a month and a half. Terrible communication. Never believe them when they say they will call you back. More