Back

Country Hills Hyundai

Calgary, AB

2.3
255 Reviews

2307 Country Hills Blvd NE

Calgary, AB

T3J 0R4

Directions

By Type

255 Reviews of Country Hills Hyundai

May 17, 2024

DO not purchase from this dealership. They try and take advantage of you. Steer clear! More

by Mike
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Scott
May 29, 2024 -

Country Hills Hyundai responded

Dear Mike, We are truly sorry to hear that you felt taken advantage of during your experience at Country Hills Hyundai. This is not the experience we strive to provide to our valued customers. We would appreciate the opportunity to discuss your concerns in detail and make things right. Please reach out to me directly at dkelts@chhyundai.com so I can address your experience and work towards a satisfactory resolution. Your feedback is important to us, and we are committed to improving our services. - Denny Kelts, Sales Manager

May 02, 2024

Bought the car with winter tires. Winter tires were not installed and I had to come back. Expect overnight service because they won't be able to do 2 hours of work in a 6 hour window. More

by Nash
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All bad
February 15, 2024

Spoke to Robin Saxena about a fob for my Genesis Gv70. He was very helpful resolving my issue. More

by aldeefree26
Recommend Dealer
Yes
Employees Worked With
Robin Saxena
Feb 21, 2024 -

Country Hills Hyundai responded

Thanks for the positive feedback Aldee! - Denny Kelts, Sales Manager

February 07, 2024

Wrote a review roughly 1 month ago. Service manager replied, telling me to email him about my issue. Which ai did, but have got no reply from him?? More

by Krusty6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deep Sandu
February 02, 2024

Son brought in his 2011 Hyundai Elantra after it started to make the ticking noise(Piston Slap) Car only has 117000 kms and all maintenance records since the day It was bought. I was told that there was not More

by K.Williams
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Siobhan HENNESSEY, KAY REHAL
Feb 07, 2024 -

Country Hills Hyundai responded

Good day K.Williams, we are sorry to hear that your last experience with us has left you dissatisfied, we'd like to take this time to rectify the situation. If you could please contact me at krehal@kaizenauto.com I'd be happy to help . - Kay Rehal, Service Manager

February 01, 2024

Terrible! We went to test drive a vehicle that didn’t even exist! SO BAD More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Happy Aman
Feb 07, 2024 -

Country Hills Hyundai responded

As the manager of Country Hills Hyundai, I sincerely apologize for the inconvenience and frustration you experienced during your recent visit. Our aim is to provide exceptional service and ensure our customers have a positive experience, which clearly did not happen in this case. We strive to maintain accurate inventory records, but unfortunately, there are instances where vehicles may be mistakenly listed or sold before updates can be made. This situation falls short of our standards, and we are taking immediate steps to address any discrepancies in our inventory management process to prevent similar incidents in the future. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. Please know that we are committed to rectifying this situation and would welcome the opportunity to make things right for you. If you are willing to give us another chance, please reach out to me directly so that we can ensure your next visit meets your expectations. Once again, I apologize for any inconvenience this has caused and thank you for your understanding. Sincerely, Denny Kelts Sales Manager, Country Hills Hyundai

January 26, 2024

If I could give zero stars to this dealership I would. By far one of the worst services I have been provided. Ordered a car, eta was given for December 17 2023. Each time I called to get an update I eithe More

by Shirmeen.martin
Purchase Time
Recommend Dealer
No
Employees Worked With
JORDON ROMERIL, Brittney Satink, Ali Al-Shimari
January 21, 2024

Bought a genesis and was told that the missing fob would be replaced under warranty. I have contacted the sales man Ishan and he promised he would call me back. I have called and left a voicemail so far no More

by aldeefree26
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ishan Sachdeva
Feb 07, 2024 -

Country Hills Hyundai responded

Good day Aldee, we are sorry to hear that your last experience with us has left you dissatisfied, we'd like to take this time to rectify the situation. If you could please contact me at krehal@kaizenauto.com I'd be happy to help . - Kay Rehal, Service Manager

Feb 10, 2024 -

aldeefree26 responded

I have called and left a message twice and emailed Mr Rehal so far no response.

January 20, 2024

My Kona Trend that I bought from this dealership is having major oil dilution issues. It has been towed to the shop 5 times in the first 17K kilometers. They don't even have the basic parts in stock. More

by CHHfanboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
KAY REHAL
Feb 07, 2024 -

Country Hills Hyundai responded

Good day CHHfanboy, we are sorry to hear that your last experience with us has left you dissatisfied, we'd like to take this time to rectify the situation. If you could please contact me at krehal@kaizenauto.com I'd be happy to help . - Kay Rehal, Service Manager

January 19, 2024

Shut out to Nursang Sherpa, he is vey skill in customer service. Double thumps up. I hope all in the service team works like you.. More

by doroteocarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nursang Sherpa
Jan 26, 2024 -

Country Hills Hyundai responded

Hi Doroteocarlos, thank you for your review. We truly appreciate your feedback and we look forward to seeing you again soon! -Deep Sandhu, Service Manager

2
...