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Country Hills Hyundai
Calgary, AB
255 Reviews
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255 Reviews of Country Hills Hyundai
November 01, 2024
Posted a review awhile ago about booking a maintenance 1 service which is a basic service on my vehicle. They proceeded to complete a maintenance 4 service which was 750.00. Their reasoning for doing this service which is a basic service on my vehicle. They proceeded to complete a maintenance 4 service which was 750.00. Their reasoning for doing this was that the vehicle was due for the maintenance 4 service. Fair but I would rather have booked for the bigger service when I actually had the money for it. I was asked to remove my review and in return they would provide 200.00 towards my next service and a full detail of my vehicle. Fast forward to now, I call to book my service and shockingly (not shockingly) they have NO record of any of this on my customer profile. So this is my big recommendation to stay far far away from this dealership. More
by Kim
Employees Worked With
I dont know who i dealt with. But as a team I rate them all zero, BOB BLEVINS, KAY REHAL
October 29, 2024
I bought the car last yr , when I have them exchanged my winter tires To seasonal tirea srvc people damaged it! First thing paint chip inside my car ( it a brand new t Car) and now the winter tires. I wo winter tires To seasonal tirea srvc people damaged it! First thing paint chip inside my car ( it a brand new t Car) and now the winter tires. I won't really recommend country hills hyundai . More
by Pgb
Employees Worked With
KAY REHAL
September 19, 2024
on August 14, 2024, I visited Country Hills to buy a heal damaged vehicle; the salesperson required me to put down $2500 to secure a Hyundai Elantra. I agreed to a finance arrangement for $170 biweekly. I tr damaged vehicle; the salesperson required me to put down $2500 to secure a Hyundai Elantra. I agreed to a finance arrangement for $170 biweekly. I tried the insurance for the base, but the rate I was getting was $556 monthly which is too expensive. I reached out to Kaysha and Ed to let them know what happened with the insurance. And let them know I cannot afford the car with the insurance. I would like to buy a different vehicle that is more affordable for me. They don’t have a car and refused to reimburse me for my money. From what I noticed about their behavior, they knew this was my first buying experience in Canada, and they tried to take advantage of me. That is a terrible experience and a terrible place to do business with. Be careful with that dealership. More
by Amaka
Employees Worked With
Kaysha
August 29, 2024
I went here to check on a car 3 days ago and the sales agent had me check the car I liked the car, but he told that somebody else put a hold on it and but most probably will not be approved, so he asked m agent had me check the car I liked the car, but he told that somebody else put a hold on it and but most probably will not be approved, so he asked me to put a hold on it so I will be 2nd in line. I put a $500 deposit and he made me sign some paperwork, when we noticed that 1 paperwork he asked me to sign is for a VIR (Vehicle Inspection Report) and they are charging $1300 for this paperwork. I asked other dealerships around and learned that they never charge this as this is supposed to be provided by seller on used vehicles for free. And the worse part is when we asked the FINANCE GUY why they are charging this much for VIR, his response was "ask the owner, it is below my pay grade to answer that question". So rude and unprofessional. I am so glad that the car was no longer available. the sale will not have gone through anyways because of the VIR rip off. There is really no good reason to go to this dealership. Double thumbs down👎👎 More
by ops
Employees Worked With
kim
August 13, 2024
I would like to give them one star , but that is not possible. The sales staff and management are lies a con artist who charge for things twice. Purchased a car while ago recently when back to look at possible. The sales staff and management are lies a con artist who charge for things twice. Purchased a car while ago recently when back to look at the invoice to see not only had I paid separately for an extend warranty but they had added in to the price of my car. The paper work was redone of= er 5 times with all different numbers. Please do not go there More
by Eeyore
Employees Worked With
Denny Kelts
August 07, 2024
Over the years i have had nothing but a bad experience with this dealership. Dosent seem to want to help you and are money hungry. I recently brought my car in for a few different things and the servive g with this dealership. Dosent seem to want to help you and are money hungry. I recently brought my car in for a few different things and the servive guy i dealt with ( Kevin Wilson) seemed eager to help me at first, but out of nowhere ignored my calls, no follow up and fell short on his promises. I finally had to book my car in myself as well as deal with someone else as he totally ignored me. The person i dealt with was very helpful ( Siobhan Hennessy) and got the job done. Also the tech. Guy was awesome too. Forget his name but its like rickard or richard something like that. Name starts with an R. Both of them were awesome in getting it repaired for me. Thank you guys. More
by dlabrecque_1
Employees Worked With
Siobhan Hennessy
June 25, 2024
The dealership is dishonest. All sales team are involved in posting non-existant vehicles at a cheap price to attract people to drive to their store near the airport. The young All sales team are involved in posting non-existant vehicles at a cheap price to attract people to drive to their store near the airport. The young staff laughs and don't care when you are told the vehicle you came to look at is sold. Do not visit this store! More
by lraccc
Employees Worked With
Aleyka Yassin
June 03, 2024
The worst buying experience my wife and I have had! I was called by a salesperson who set up an appontment with me ( drove across the city) to only pawn me off to someone else who had no knowledge of I was called by a salesperson who set up an appontment with me ( drove across the city) to only pawn me off to someone else who had no knowledge of what we wanted. I was ready to buy and was told the cars I was interested in were on the lot. Well, they were not booked to view which lead to my wife and I walking without viewing even a single car!! Advised the booking sales person of my disappointment with her unprofessionalism ...not really sure if it registered with her nor did she care. After leaving, I called the sales manager who called me back after a few hours to try and rectify the situation. He asked me return to the dealership as the cars i wanted to see were on the lot and he would give me an untouchable deal. Ha! xxx??? I was just there and no one could show me anything!!! Ya...no. first impressions are the lasting ones. We felt like no one really cared during the initial visit - what are we to expect with post-sale support??? NO THANKS! I even called to speak to the General Manager which with no surprise fell to deaf ears... useless dealership. I ended up buying a car from another Hyundai dealership 2 days after I went to Country Hills. They lost a sale, received a negative review and negative referrals.. Don't think it matters to them...their egos are blurring perception! More
by NKK
Employees Worked With
KIM, Gabe, Shubham (Mgr)
May 29, 2024
Money fixers, no surprise about that. They use the old fashioned good cop/bad cop strategy and provocation, to make you go over the edge in buying a car. Think before you act and postpone They use the old fashioned good cop/bad cop strategy and provocation, to make you go over the edge in buying a car. Think before you act and postpone, make em crawl for your money. More
by Sociopath manager
Employees Worked With
Mr Kelts
