Cooksville Hyundai

Booked 1st service appointment on-line. Only found out (when I arrived) that they only use synthetic oil (at this dealership). Once you change to synthetic, there is no going back. I am fairly diligent (when I arrived) that they only use synthetic oil (at this dealership). Once you change to synthetic, there is no going back. I am fairly diligent at reading information (when booking online). But, Nowhere on your website does it state that you ONLY USE synthetic oil. That would be an important piece of information. You lost my business - BEFORE you even got it! This is the 2nd strike against this dealership. I bought my 2019 Tuscon elsewhere because sales manager refused to accept my offer (that another dealership gladly did)! More

I don’t know how to treat people who have EV vehicles I was charged and feel like I have a mechanical car meanwhile I have an electron a car charge environmental fee when there’s not even an oil change the was charged and feel like I have a mechanical car meanwhile I have an electron a car charge environmental fee when there’s not even an oil change the guy the desk thought I had a hybrid when I repeatedly told him three times I had an EV vehicle never going back there again when they’re for simple tire swap which usually cost $34 and ended up paying $80 for tire swap and some bogus inspection fee and environmental fee when there’s no oil change to be done complete bogus horrible service More

Excellent service and advice from Brian Choi and Rajnish Singal. They helped me get the car I wanted at the best rate and the colour that I wanted. A detailed explanation to the cool gadgets in the car was Singal. They helped me get the car I wanted at the best rate and the colour that I wanted. A detailed explanation to the cool gadgets in the car was shown to me by Brian. A break down of all the costs and services included in the policy was explained by Rajnish. They helped me so much after my car accident that getting a new car felt like a breeze.I would recommend Hyundai Cooksville and the people that work there any day to any one. Honest truth. A very happy customer - Shivani. More

Consistent reliable service from Cooksville Hyundai service department. We are repeat customers and we will continue coming again and again. As always, Wayne's management of the service department is service department. We are repeat customers and we will continue coming again and again. As always, Wayne's management of the service department is top notch More

I have been servicing my vehicle at this dealership for over ten years. I am very pleased with their service and trust the service personnel to always do a good job. over ten years. I am very pleased with their service and trust the service personnel to always do a good job. More

Excellent job.Staff were helpful pleasant and efficient.zWaiting area was pristine.Superb pandemic set up right down to car keys returned in a ziplock bag.A pleasure to come to Hyundai. efficient.zWaiting area was pristine.Superb pandemic set up right down to car keys returned in a ziplock bag.A pleasure to come to Hyundai. More

Great experience Every time I have been there, the staff, overall are very friendly and knowledgeable. That is why I recommend them to my family and friends. Every time I have been there, the staff, overall are very friendly and knowledgeable. That is why I recommend them to my family and friends. More

Great service today. My oil change was done pretty fast, staff was very nice and helpful. Lots of seating areas for social distance. Great service today. staff was very nice and helpful. Lots of seating areas for social distance. Great service today. More

I just talked to josh about how I feel. Although I am very happy with the performance of my 2016 Elantra - I am satisfied with the assessment of your service advisor. - REASON:- On 16th O Although I am very happy with the performance of my 2016 Elantra - I am satisfied with the assessment of your service advisor. - REASON:- On 16th October 2019 - Mileage 25146 KM - A Major `Service # 3 was performed. Rory Mcdonald told me that my next Major service NO 4 will be done at 96000. KM. Until then ONLY regular services will have to done. On 9th April 2020 David booked me in for the service that was performed yesterday 16th April 2020. At the time of booking an appointment David confirmed that the total bill for the 28495 KM service will be $ 65.00. I was charged $ 91.47 - almost 27% more then the quote. At the time of paying the bill your service advisor; Karl Ambroziak informed me that my next service at 36000 KM will be SERVICE # 2 ( Cost approx. $388.00. On account of our limited income I am extremely concerned due to the inconsistent & mixed directions that are being conveyed. Abdullah Mussaji. More

Seasonal wheel change Very professional and friendly service from Rory. Work started promptly and was completed with a with a welcome car wash. Rory explained the charges a Very professional and friendly service from Rory. Work started promptly and was completed with a with a welcome car wash. Rory explained the charges and processed my payment efficiently. Good see staff observing Covid-19 protocols. More