Concept Ford

New Lease Arrangements. Upon visiting Concept Ford we were greeted quickly and a test drive was arranged and the lease arrangements were completed to our satisfaction within Upon visiting Concept Ford we were greeted quickly and a test drive was arranged and the lease arrangements were completed to our satisfaction within a short time frame. More

Horrible Experience Would not recommend this dealership to anyone! We handed them our deal, after they inconvenienced us, the moment we arrived, and they did not care one Would not recommend this dealership to anyone! We handed them our deal, after they inconvenienced us, the moment we arrived, and they did not care one bit...lacked respect, customer service, and do not seem to care to have repeat business after the way we were treated, and refuse to help us with the vehicle we purchased from them with issues. More

Mike made the car purchasing experience a very pleasant experience. His professionalism and focus on customer satisfaction is greatly appreciated. I would recommend Mike to any future customer. experience. His professionalism and focus on customer satisfaction is greatly appreciated. I would recommend Mike to any future customer. More

Friendly staff and easy to do business with I drove 6 hours from Montreal to purchase my new 2020 Explorer as they were able to offer me the best pricing on my trade in. I drove 6 hours from Montreal to purchase my new 2020 Explorer as they were able to offer me the best pricing on my trade in. More

Heated seats I’m waiting , 13 months, to have the heated seats repaired on my Lincoln MKC. Otherwise, the service there has always been very good. Except in this I’m waiting , 13 months, to have the heated seats repaired on my Lincoln MKC. Otherwise, the service there has always been very good. Except in this case when the service manager is now trying to sell me a new car. Mine is 2015 and has only 44,000km!! More

The service staff go out of their way to ensure any issues are attended to in a timely matter.It is a peace of mind knowing you are in good hands when your take your vehicle to Concept Ford. issues are attended to in a timely matter.It is a peace of mind knowing you are in good hands when your take your vehicle to Concept Ford. More

Excellent customer service, willingness to make a deal, and great communication made this dealership stand out from the rest. I will definitely consider this dealer in the future for a repeat purchase. and great communication made this dealership stand out from the rest. I will definitely consider this dealer in the future for a repeat purchase. More

Excellent service Always professional,helpful and efficient. Mechanics know their product and able to resolve problems. Every visit has been more than satisfactorily t Always professional,helpful and efficient. Mechanics know their product and able to resolve problems. Every visit has been more than satisfactorily taken care of. Recommendations all around. Service manager and mechanics always polite. More

Balil was great great attitude and very informative Knew Balil was great great attitude and very informative Knew I was stressing and calmed me right down Oil change was a bit expensive shouldn’t be $10 Balil was great great attitude and very informative Knew I was stressing and calmed me right down Oil change was a bit expensive shouldn’t be $100 More

Our experience with Concept Ford has always been good. Service has been top notch. Our recent experience in purchasing a new vehicle was satisfactory and met our requests. Service has been top notch. Our recent experience in purchasing a new vehicle was satisfactory and met our requests. More