Concept Ford

Very Helpful, professional, No gimmicks I have purchased several vehicles here and they are always looking out for my best interests. They are upfront and honest and don't let you waste alo I have purchased several vehicles here and they are always looking out for my best interests. They are upfront and honest and don't let you waste alot of time. Great group of people. More

Great Sales Experience! I recently purchased a 2020 Ford Escape Hybrid from Concept Ford. I can't rate the experience highly enough! This is the 10th vehicle we have bought o I recently purchased a 2020 Ford Escape Hybrid from Concept Ford. I can't rate the experience highly enough! This is the 10th vehicle we have bought or leased with Concept Ford (and Capital Ford before that). We've dealt with them since 1994, and we get all our service done there, too. In fact, I drive past another Ford dealer to get to Concept Ford. Highly recommended! More

Worst dealership ever. Didn’t know anything about the car they were selling. Was told that the f150 would cost 80$ to fill up and that they would detail my truck and did nothing. They also cut my block heate they were selling. Was told that the f150 would cost 80$ to fill up and that they would detail my truck and did nothing. They also cut my block heater cord and didn’t replace it with the recall. Never buy a car from here. More

New Lease Arrangements. Upon visiting Concept Ford we were greeted quickly and a test drive was arranged and the lease arrangements were completed to our satisfaction within Upon visiting Concept Ford we were greeted quickly and a test drive was arranged and the lease arrangements were completed to our satisfaction within a short time frame. More

Horrible Experience Would not recommend this dealership to anyone! We handed them our deal, after they inconvenienced us, the moment we arrived, and they did not care one Would not recommend this dealership to anyone! We handed them our deal, after they inconvenienced us, the moment we arrived, and they did not care one bit...lacked respect, customer service, and do not seem to care to have repeat business after the way we were treated, and refuse to help us with the vehicle we purchased from them with issues. More

Mike made the car purchasing experience a very pleasant experience. His professionalism and focus on customer satisfaction is greatly appreciated. I would recommend Mike to any future customer. experience. His professionalism and focus on customer satisfaction is greatly appreciated. I would recommend Mike to any future customer. More

Friendly staff and easy to do business with I drove 6 hours from Montreal to purchase my new 2020 Explorer as they were able to offer me the best pricing on my trade in. I drove 6 hours from Montreal to purchase my new 2020 Explorer as they were able to offer me the best pricing on my trade in. More

Heated seats I’m waiting , 13 months, to have the heated seats repaired on my Lincoln MKC. Otherwise, the service there has always been very good. Except in this I’m waiting , 13 months, to have the heated seats repaired on my Lincoln MKC. Otherwise, the service there has always been very good. Except in this case when the service manager is now trying to sell me a new car. Mine is 2015 and has only 44,000km!! More

The service staff go out of their way to ensure any issues are attended to in a timely matter.It is a peace of mind knowing you are in good hands when your take your vehicle to Concept Ford. issues are attended to in a timely matter.It is a peace of mind knowing you are in good hands when your take your vehicle to Concept Ford. More

Excellent customer service, willingness to make a deal, and great communication made this dealership stand out from the rest. I will definitely consider this dealer in the future for a repeat purchase. and great communication made this dealership stand out from the rest. I will definitely consider this dealer in the future for a repeat purchase. More