Concept Ford

I have always found the staff at Concept Ford to be friendly and courteous from service check in to the actual service personnel all the way through payment. On occasion the estimates of repair time friendly and courteous from service check in to the actual service personnel all the way through payment. On occasion the estimates of repair time have been very different to the estimates, but I do realize that there are sometimes emergency repairs which must take priority and some delays due to obtaining parts, but in general they are pretty accurate. More

Had my car serviced at Concept on August 20th and the service department was fantastic. They explained absolutely everting that was done to my car and the Covid policy service department was fantastic. They explained absolutely everting that was done to my car and the Covid policy More

Great service performed quickly with quality work and friendly communication. Effort was take to disinfect the vehicle prior to returning it, and I felt safe with the work performed friendly communication. Effort was take to disinfect the vehicle prior to returning it, and I felt safe with the work performed More

Great non pressured experience Great experience from the test drive through to the final deal. Great feature review on delivery. Mike was very knowledgeable and had our best interes Great experience from the test drive through to the final deal. Great feature review on delivery. Mike was very knowledgeable and had our best interests at heart. More

Friendly, No Pressure, Great Experience . Purchasing a new F-150 was a great no pressure experience, Craig was very knowledgeable in regards to the technical details & specifications and makin Purchasing a new F-150 was a great no pressure experience, Craig was very knowledgeable in regards to the technical details & specifications and making sure they would meet our needs. The pricing was the best around. Even though we are not in the area, it was worth the drive. Tom TEAM Construction Solutions Inc. More

Great service. Jim does a great job in helping us with the service schedule and parts. Very impressed with safety protocols in place. Good job the service schedule and parts. Very impressed with safety protocols in place. Good job More

ABSOLUTE BEST experience we had at Concept Ford with Craig purchasing a 2020 Ford F-150 Sport. We had been shopping for over two months to find our truck and had dealt with many dealerships. Craig was t Craig purchasing a 2020 Ford F-150 Sport. We had been shopping for over two months to find our truck and had dealt with many dealerships. Craig was the most knowledgeable, respectful and genuine salesman that we have ever dealt with. They are experts in their vehicles and were prepared every time we met with them. No time wasted, honest about what they could offer and very friendly. Highly recommend anyone to come purchase their vehicle from them. More

The service received from Concept Ford while my vehicle was in for servicing was excellent - I was kept updated at all times...would recommend to all was in for servicing was excellent - I was kept updated at all times...would recommend to all More

Good Experience Recently purchased Ford F150. Dealt with Mike in Sales. Professional, informative, accommodating and positive. He took the time to understand what was Recently purchased Ford F150. Dealt with Mike in Sales. Professional, informative, accommodating and positive. He took the time to understand what was important to us. He also explained what he was going to do for us before he acted and then followed through with what he said he was going to do. I was also personally contacted by the owner of this dealer to address any concerns I may have had and to thank me for my business. When was the last time your Car Dealer did that? SC More

Worst Dealership and worst Sales General Manager Advise every one not to go to this dealership,if you have to then must take everything in writing upfront before finalizing your deal.GM Robeet Iozzo Advise every one not to go to this dealership,if you have to then must take everything in writing upfront before finalizing your deal.GM Robeet Iozzo Promised us for free services when making a deal then on delivery of vehicle said I didnt promise you for any free service, then later on when I said I will talk to the owner then General sales manager said give me good reviews once i will see then i will give you free services. More