Concept Ford

First time buying a pre owned vehicle at this dealership good people and good service love me explorer they worked hard to get my business good people and good service love me explorer they worked hard to get my business More

Great service everyone ! From the time I got there to the time I left it was a very comfortable place to be. I did not have to wait too long for service to be completed. time I left it was a very comfortable place to be. I did not have to wait too long for service to be completed. More

Quick and friendly service . Job was done right and within the estimated time period. Lounge area was clean and comfortable. Will be coming back again. within the estimated time period. Lounge area was clean and comfortable. Will be coming back again. More

It was very good experience dealing with Brandon sales and Mathew finance manager the service was very good they always call follow up Thank you and Mathew finance manager the service was very good they always call follow up Thank you More

Great service and support. Always great to see the team at Concept Ford. Tanja always makes sure my service appointments are scheduled in advance and based on my availability too. at Concept Ford. Tanja always makes sure my service appointments are scheduled in advance and based on my availability too. More

Great dealership and customer service. The service on the vehicle is done well and the people are knowledgeable too. Very friendly and will explain what the service entailed. vehicle is done well and the people are knowledgeable too. Very friendly and will explain what the service entailed. More

Went to this dealership as they had the vehicle was interested in. They did not push options that I was not interested in buying unlike a different dealership I had visited. Both the salesperson and t interested in. They did not push options that I was not interested in buying unlike a different dealership I had visited. Both the salesperson and the customer service persons were very good. On pick up of the vehicle the salesperson went through the vehicle information in great detail, explaining the features and how they worked. More

After 1 day check engine light came on that it was to be fixed Also steering wheel was crooked after suspension work Looks like I have to take time off again for a second service visit Not happy at all w fixed Also steering wheel was crooked after suspension work Looks like I have to take time off again for a second service visit Not happy at all with the quality of work More

I prefer this dealership than others. It's smaller and more personable. Great service section too. Service staff were friendly and very helpful. Will return. more personable. Great service section too. Service staff were friendly and very helpful. Will return. More

Went in for a standard oil change and transmission fluid change. We were told it would cost around $400. When we came to pick the car up we were slapped with a $680 bill and when asked where the extra charg change. We were told it would cost around $400. When we came to pick the car up we were slapped with a $680 bill and when asked where the extra charge came from we were told the details are in the bill. This is not the first time we were charged more without any explanation or heads up. THIS IS THE LAST TIME WE WILL BE GOING TO CONCEPT FORD GEORGETOWN. Absolutely ridiculous. More