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Cochrane Toyota
Cochrane, AB
45 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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45 Reviews of Cochrane Toyota
November 12, 2020
I have purchased 3 vehicles here; 1st Prius V, than a Highlander and then Sienna. The family is getting bigger. The next one will be one of those new Hybrid AWD sienna's. 5 star every time Highlander and then Sienna. The family is getting bigger. The next one will be one of those new Hybrid AWD sienna's. 5 star every time More
by kelly b
Employees Worked With
Jordan Daybell, Jeff Decter
November 09, 2020
What a joke this dealership is. The lack of communication from sales is unreal .felt so ignored that I went and bought a different brand..I will never recommend this place from sales is unreal .felt so ignored that I went and bought a different brand..I will never recommend this place More
by Garett
Employees Worked With
Mark from sales and Taylor from financing
October 09, 2020
Was interested in buying a vehicle off the lot. They offered me over $3000.00 less then any other dealership I had seen. Then when we said we would buy the Jeep, they tried charging us the same payment offered me over $3000.00 less then any other dealership I had seen. Then when we said we would buy the Jeep, they tried charging us the same payment as a new vehicle. We asked them to maybe check their math as they were charging what we figured out to be 30% interest on a used vehicle. This company was an insult from the beginning and did nothing to correct the pricing as I called them out on the low balling of my car right off the get go. Said they would bring the price up to match what we had been appraised at, but tried tobscrew us over still in the long run. This company will rip you off if you try to trade a vehicle without having it been appraised. But even then, they will try to screw you over. My advice, take your business else where. Crooks at the finest in this company. More
by Cindy.brenna
Employees Worked With
Jordan Daybell, Jeff Decter
October 08, 2020
Outstanding service for an out of province buyer! I purchased a used tundra. They made the whole experience very easy. They were completely up front with the vehicle so that there were no surprises whe purchased a used tundra. They made the whole experience very easy. They were completely up front with the vehicle so that there were no surprises when I arrived after driving 7 hours. I truly recommend this dealership. More
by Ahmurray
Employees Worked With
Gord and Andrew, Jordan Daybell
February 29, 2020
Actual review i caught my service advisor in a lie and he didn’t take the opportunity to come clean or apologize. He swallowed hard and just kept coming up with exc i caught my service advisor in a lie and he didn’t take the opportunity to come clean or apologize. He swallowed hard and just kept coming up with excuses. This dealership at one time had employees that cared but they have all been replaced with people who are morally flexible. I have brought my vehicle in twice for an oil change and both times was issued a 7 page invoice and what may potentially be a service inspection report but had absolutely no actual value. this report did not mention anything about the engine oil leak, squeeking drive belt, recommended maintenance or cracked windshield. If you dont treat customers like you appreciate their business (small or big) then dont expect them to come back. More
by dwillis67
Employees Worked With
Kevin wilson (liar) sam partsmgr (professional)
January 08, 2020
Thank you Mark for your super experience, Mark created the best experience we ever had when buying a car. Mark thank you for making it so easy, your service was 6 out of 5. Mark created the best experience we ever had when buying a car. Mark thank you for making it so easy, your service was 6 out of 5. More
by Jacek Chrostek
Employees Worked With
Mark Ladouceur ,Mike Tran
November 09, 2019
Cochrane Toyota did a great job. The Lexus RX350 we found there came at a great price. Jordan Daybell made a huge effort to give the car the service that would make it viable for years to come. Linda Gagnon there came at a great price. Jordan Daybell made a huge effort to give the car the service that would make it viable for years to come. Linda Gagnon presented and explained the car admirably. The finance manager, Mike, was very friendly and professional. All in all an extremely pleasant experience with all the staff I had contact with. 😀 More
by eLGee
Employees Worked With
Jordan Daybell, Mike, Linda Gagnon and others.
September 09, 2019
A great experience! I bought a Corolla here on recommendation from a friend. The staff were friendly, and made the whole experience an easy and positive one. Andrew was I bought a Corolla here on recommendation from a friend. The staff were friendly, and made the whole experience an easy and positive one. Andrew was a great help without being pushy, and even came to pick up my friend and I when we had trouble on the way to the dealer to pick up the car. More
by Josh
Employees Worked With
Andrew Botha
September 07, 2019
New Car This has been our fourth vehicle purchased from Cochrane Toyota, . Our sales rep Jeff Decter has always been professional and courteous, I highly reco This has been our fourth vehicle purchased from Cochrane Toyota, . Our sales rep Jeff Decter has always been professional and courteous, I highly recommend him. I love driving my 2019 RAV4. More
by Renee
Employees Worked With
Jeff Decter
September 06, 2019
Brand new car I bought a 2019 Rav4 from Jeff Decter and he was very helpful and great to deal with. I highly recommend him. Also he explained me all the new feature I bought a 2019 Rav4 from Jeff Decter and he was very helpful and great to deal with. I highly recommend him. Also he explained me all the new features in the vehicle. More
by Ryan
Employees Worked With
Jeff decter
