Cochrane Dodge Chrysler Jeep

Excellent service! Exceptional service from start to finish. Would highly recommend this dealership. Had all season tires put on. Not only did they do the work I asked Exceptional service from start to finish. Would highly recommend this dealership. Had all season tires put on. Not only did they do the work I asked of them but they were thorough and pointed out that I need new wipers to keep me safe on the road. I appreciate the extra care. More

Excellent Experience I was in the market for a used car on an extremely tight budget and Mike found me the best deal. He found me a vehicle that fit within my budget, was I was in the market for a used car on an extremely tight budget and Mike found me the best deal. He found me a vehicle that fit within my budget, was in great shape and will last a long time. I was very impressed with his ability to listen and keep me informed a long the way. More

Excellent Customer Service I went in to get my truck looked at. I called on Monday morning and spoke with Marilyn from service. She was so friendly and accommodating. I took my I went in to get my truck looked at. I called on Monday morning and spoke with Marilyn from service. She was so friendly and accommodating. I took my truck in and long story short I got some filters changed out, some warranty work done and Marilyn hooked me up with some new tires. Honestly I have been to this dealership before but I have never been treated better. Marilyn went above and beyond my expectations. Also being a woman she treated me with respect.... You don't get that with a lot of the male service advisors. So if you need any work done make sure to go with her. You will not be disappointed. More

Excellent Customer Service I went in to ask a couple of questions and was greeted by Kelli-Ann. Vehicles and dealerships can feel like "a man's world" at times so the warm welco I went in to ask a couple of questions and was greeted by Kelli-Ann. Vehicles and dealerships can feel like "a man's world" at times so the warm welcome was much appreciated. Thank you! More

Super service!!!!!! Fast, good experience, the final bill was less then the quote. Jason and his team are very professional, I look forward too my next service. Fast, good experience, the final bill was less then the quote. Jason and his team are very professional, I look forward too my next service. More

Service Department So after multiple trips to dealerships in other places and having them not listen, I pulled in to Cochrane Dodge with a bent rim because my tires had So after multiple trips to dealerships in other places and having them not listen, I pulled in to Cochrane Dodge with a bent rim because my tires had not been replaced properly. They replaced the rims and lug nuts same day with no problems, as well as the other broken piece. Four previous dealers! I don't know how many times I had to tell the other places there was something wrong with the front end of my vehicle. Have also started to get all my oil changes done in the quick lube as it is quick and convenient when traveling through for work. More

Cochrane Dodge was excellent! I recently had an oil change done on my vehicle at Cochrane Dodge and was very pleased with my experience. I was also interested in a newer vehicle. I I recently had an oil change done on my vehicle at Cochrane Dodge and was very pleased with my experience. I was also interested in a newer vehicle. I was greeted by a friendly staff member right away. Kelli-Ann was helpful and friendly when guiding us to the right department. I was very happy with how I was treated and I would definitely come back. More

Service department very disappointing Exceptionally bad service, I have purchased 2 Jeeps from this dealership. While the sales process and people are okay, the service department is any Exceptionally bad service, I have purchased 2 Jeeps from this dealership. While the sales process and people are okay, the service department is anything but. Do yourself a favor, save the aggravation and drive past this dealership. More

2 Vehicles and less then impressed My husband and I have bought 2 vehicles from Cochrane Dodge. Used sales manager at the time was an absolute crook (not the same guy as now). We were t My husband and I have bought 2 vehicles from Cochrane Dodge. Used sales manager at the time was an absolute crook (not the same guy as now). We were told the price of the vehicle which was online, negotiated which was like pulling teeth, and 2 days later the vehicle was advertised for lower price on their website. As we both have warranty through Cochrane Dodge we have both had to bring our vehicles there reluctantly. Let me tell you about horrible customer service from the service department... both women who answer the phones are rude and extremely unpleasant! They both need a lesson in customer service and how to answer phones, come on Cochrane Dodge, train your employees to have respect for the customers!! This is a small town, word gets round!! More

Great Experience We went to Cochrane Dodge to purchase a Journey after finding one online that met my needs and the process was seamless from beginning to end. They we We went to Cochrane Dodge to purchase a Journey after finding one online that met my needs and the process was seamless from beginning to end. They were kind enough to sort out all the particulars for us ahead of time over the phone and via email, and there were no last-minute surprises when we went to sign the paperwork like you'll find at so many stores. Thanks to Rob, Calvin and the finance manager for all the help! We were in an out in just over an hour. More