Civic Motors Honda
Ottawa, ON
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250 Reviews of Civic Motors Honda
I'd never take my honda anywhere else!! I have had a honda vehicle for over 25 years and civic motors has been my dealership of choice. I have by necessity had to go to other dealerships but I have had a honda vehicle for over 25 years and civic motors has been my dealership of choice. I have by necessity had to go to other dealerships but the service was nothing like what I got at Civic motors. More
"2014 Honda Odessey EXL" Civic motors had always been very accomodating and have friendly staff. Already had a 2010 Civic and a 2014 Honda Odyssey EXL with the help of Mr. Sa Civic motors had always been very accomodating and have friendly staff. Already had a 2010 Civic and a 2014 Honda Odyssey EXL with the help of Mr. Said Nagamy for both. He is a very friendly, knowledgeable, wonderful and knows a lot when it comes to customer needs. Teamed-up with Michel Ratte everything is perfect. Thanks, my wife and kids love the minivan. Definitely the best dealership in Ottawa. More
Happy with my 2015 Honda Fit 10 years ago I bought my 2004 Civic, and it served me well ... today I traded the Civic for a 2015 Fit, and it's one amazing machine. During both pur 10 years ago I bought my 2004 Civic, and it served me well ... today I traded the Civic for a 2015 Fit, and it's one amazing machine. During both purchases, Said Nagamy was extremely helpful, delivery a service that went above and beyond my expectations. His friendly customer service and no pressure approach made me comfortable. And this is important because buying a new car should be stress-free. Said Nagamy's knowledge and experience allowed me to weigh all options and eventually get the car that's best for me. More
Best Honda Dealership in Ottawa! Keep coming back! Working with the people at Civic Motors is always an absolute pleasure! Len Schmidt is a wonderful, knowledgeable salesman, and made my car leasing p Working with the people at Civic Motors is always an absolute pleasure! Len Schmidt is a wonderful, knowledgeable salesman, and made my car leasing process very easy, yet again. Michel Ratte, one of the business managers, was so helpful and friendly, and made an otherwise intimidating process pleasant and quick. They never pushed anything or took a hard sell approach, which is very important to me. This is my second experience with Civic Motors and with Len, and our family's 4th car leasing experience there over the years. I would never get a car or have servicing done with any other dealership in Ottawa. I've recommended Civic Motors to friends and family, and just can't say enough - such a positive experience. Friendly, informative, knowledgeable, and hassle free = superior buying experience! I keep coming back! More
I keep coming back ... I used to drive a Pontiac and I couldn't drive by their dealership without dropping over $1,000 ... now I have had my 2007 Civic since it was new and I used to drive a Pontiac and I couldn't drive by their dealership without dropping over $1,000 ... now I have had my 2007 Civic since it was new and there could be nothing further from my initial dealership experience with Pontiac (where I always felt a little bit of my soul and Mastercard were left behind) ... today i went in for my FIRST break job in over 200,000 km ... also some regular scheduled oil/maintenance ... and they were just so up front about what the costs would be (by email in advance) and took the time to carefully go through my options - never pressuring me into a decision. I should also add that while I am not the most organized, they took me within a day's notice when i realized my service was due and I had a mountain of commitments for the rest of the week. I did have to come in a little earlier - but there flexibility was really appreciated. I'm a little confused by some of the other more negative ratings because this has never been my experience. More
Scammers Brought my car in for break work . The front breaks were squealing . Dropped off the car . He phoned me about 1.5 hours later . He had barely said hel Brought my car in for break work . The front breaks were squealing . Dropped off the car . He phoned me about 1.5 hours later . He had barely said hello before he told me I needed $950 worth of work . He said my back breaks would be squealing within 2 weeks . I insisted to just fix the front brakes . It's been 2 months and back breaks are just fine . He was rude when I returned to get the car . Never again ! More
Can't be more satisfied! The service agent I dealt with was so friendly, spoke in terms I could understand, and took the time to explain to me the problem with my vehicle and The service agent I dealt with was so friendly, spoke in terms I could understand, and took the time to explain to me the problem with my vehicle and the best/cheapest way to fix it. It's the first time I felt that the dealership is on my side. I simply can't be more satisfied. More
Great experience! My fiancée and I were looking to get a new car. We had gone to a few other dealers (different brands) and were slightly annoyed by the fact that it to My fiancée and I were looking to get a new car. We had gone to a few other dealers (different brands) and were slightly annoyed by the fact that it took so long to get to a test drive and with the added sales pressure. On top of that, the previous night, we had been at a dealership for over two hours (it took about 40 minutes before we got to test drive the car). Therefore, we were expecting a similar experience. We arrived at the Civic Motors, entered the showroom, had a quick look around and Fred greeted us. With him, we didn't feel the same type of sales pressure. I had already looked into the car we were looking to get: 2014 Civic Touring, the lady wants leather. We mentioned this to him and he pointed it out to us. We sat in it, saw how it was, compared it with what we had already seen. Within 10 minutes of arriving, Fred asks if we want to go for a test drive. We graciously accepted, naturally. We then went on the test drive: I drove first and my fiancée drove back. Fred was a passive passenger and pointed out some features of the car along the way but not imposing in any way. It was a good drive of about 15-20 minutes. After it was over, there was no sales pressure. We just casually talked prices. Being a member of the Automobile Protection Association (APA), I mentioned that I could get a specific price (a little above the invoice price). Fred checked it out and told us that he could match it and, in the end, he managed to beat it. So, we were convinced then and there. We were done after filling out the paperwork which Maurice Bégin finished with us. This process was quick and painless, as well. Everything was explained thoroughly and we felt that with every decision we needed to take, we were well informed. On our pick-up date, the process was quick and easy. We couldn't be any more satisfied with our choice and are very pleased with the result. If you are looking for a good experience, I highly recommend speaking with Fred and Maurice. More
I looked elsewhere, but came back to Civic Motors , and boy am I glad I did. I just recently purchased a New Honda Accord at Civic Motors to replace my old Honda Civic. My wife and I were very pleased with the am I glad I did. I just recently purchased a New Honda Accord at Civic Motors to replace my old Honda Civic. My wife and I were very pleased with the Civic for all the years we had it, and when time came to replace it, I had gone looking to other Honda dealers in the city, but decided to come back to Civic Motors on where I had most of my servicing done on the old car and where they treated me well. They had the car that I wanted,and even with asking ( short notice) for a few accessories to be installed before pickup, everything was ready on time. Peter Kelly was very easy to deal with and he answered all of my questions, and let me know what my options where as I was unsure as to whether I should lease or purchase. He is very professional and we appreciated the time he took to spend with us to show us the features of the car. Michel Ratte explained the purchase agreement and the terms of financing very well and was also very pleasant to deal with. I would definitely recommend to anyone I know who is looking for a Honda to go to Civic Motors. More
Repeat experience We have been clients at Civic Motors for 23 years, since moving to Ottawa and have never regrettted the professionalism of the staff, from the 5 cars We have been clients at Civic Motors for 23 years, since moving to Ottawa and have never regrettted the professionalism of the staff, from the 5 cars purchsed or leased from Mr. Schmidt to the service. Knowledgeable people. Good products, good reminder notices. Longevity of employees such as Mr. RAtté for 20 years and BillLockyer in service for 23 years tells the story. We are always welcome, do go business and are rewarded for our fidelity with excellent financial arrangements. More