Civic Motors Honda

Sales and service top notch. Sales and Service keeps me coming back. Have done 4 consecutive leases here. Service is great, car is always ready when promised. Had to use the Sales and Service keeps me coming back. Have done 4 consecutive leases here. Service is great, car is always ready when promised. Had to use their body shop recently and the work is top notch. Repair not visible, no tape lines,no overspray. Pros. Customer for life. More

"Finding that right Fit" (and not the car) I have been dealing with Bill Stanyar and Civic Motors for over 6 years. Bill runs through all the possibilities and options to make sure that I am sa I have been dealing with Bill Stanyar and Civic Motors for over 6 years. Bill runs through all the possibilities and options to make sure that I am satisfied and get the best car to suit my needs. I have never been disappointed. As a matter of fact, just leased a new vehicle this week. More

Excellent service with Bill Stanyar Bill Stanyar provided excellent service from beginning to close, on my recent purchase of my Honda CRV. Bill's thorough knowledge of the Honda produ Bill Stanyar provided excellent service from beginning to close, on my recent purchase of my Honda CRV. Bill's thorough knowledge of the Honda product was very reassuring. His professional manner was greatly appreciated and a definite asset to me, as a first time Honda buyer. I would definitely recommend Bill and Civic Motors to my family and friends. I'll definitely be a repeat customer. More

SImple and no-nonsense process Civic has provided my family with over half a dozen Honda cars over the years, and we have no regrets of any kind. Bill Stanyar, in particular, was mo Civic has provided my family with over half a dozen Honda cars over the years, and we have no regrets of any kind. Bill Stanyar, in particular, was most helpful and helped rush our possession date along to suit our vacation travel plans. Everything about the interaction was satisfying. And General Sales Manager Kahlil Dagher has always been very accommodating as well. Highly recommended by my whole family. More

Peace of mind Look. These guys know what they're doing. Theres a lot of people that don't realize setting up a car sale can be a real pain. I was a first time buyer Look. These guys know what they're doing. Theres a lot of people that don't realize setting up a car sale can be a real pain. I was a first time buyer with these guys and they made it simple for a young guy like myself to understand what can pretty dense contract language in the lease. Thanks to Bill Stanyar for taking care of the sale for me, and for following up to make sure the car is performing as expected. Bottom line: make life easier for yourself and get your Honda here. More

Very helpful Although I am not yet sure if I am leasing the Honda CR-V, but I would recommend Bill if you are leasing a car. He's very knowledgeable, patient and ( Although I am not yet sure if I am leasing the Honda CR-V, but I would recommend Bill if you are leasing a car. He's very knowledgeable, patient and (very important for me) bilingual. He'll put no pressure on you. and will answer all your questions. More

Best Service ever. Have been dealing with Civic Motors for 20 years, 4 accords, 3 civics. The service has always been excellent, that is why my wife and i keep coming.ba Have been dealing with Civic Motors for 20 years, 4 accords, 3 civics. The service has always been excellent, that is why my wife and i keep coming.back and will continue to purchase Honda's at Civic Motors. More

SCAM ARTISTS! I had an appointment for service last Thursday. I am simply trying to resolve an issue which should have been resolved and fixed then but I am not bei I had an appointment for service last Thursday. I am simply trying to resolve an issue which should have been resolved and fixed then but I am not being purposely ignored by the general manager Khalil, the service manager mike Malloy and the dealer principal Bill Lockyer after 5 attempts via phone and email. I took my 2016 Honda Accord sport with only 17,000kms (roughly 10,000 Miles) into Civic Motors Honda's dealership in Ottawa, Canada today as I knew my rotors were warped. so I knew this should be covered under warranty. I left the car there at 9:45am and got a phone call shortly after. I was told that all four rotors and pads were warped and all four pads were done due to the low mileage on my car. I was told that the calipers were seized as well like the rotors is unheard of as well. The dealer replace the rear rotors and machined the front rotors (getting brake dust all over my car that could not be washed off) and put new pads all around and claimed that this will happen again because of the calipers being seized unless I pay $255 to service then,but they would not cover them under warranty. In fact they would not do anything about the seized calipers that they claim they needed to use a hammer to put the new pads back in. They failed to listen to me when I stated that the calipers were defective and should have been replaced or serviced at no cost under warranty as well as this should not happen to a car with only 17,000kms. I called Honda Canada who called the dealership and put me on hold for over a half and hour discussing this to come back and tell me that "honda canada can not tell the dealers what to do" and that "the dealer has made it's decision". I asked to speak with a manager via honda canada and they said one will call me in 3-8 business days. To make matters even worse, Civic Motors Honda "forgot" to call me to tell me when my car would be ready. It was supposed to be ready at 1pm but I called at 2:00pm and they said "sorry you must have fallen through the cracks" After 4 repeated attempts of asking the service manager to speak with the owner or general manager he finally gave me his phone number. I have left a message and am awaiting his call. it has been almost a week. More

livraison de voiture neuve en mauvaise état L'achat d'une voiture devrait être un moment merveilleux mais ce que je vie avec Honda Gatineau ressemble plus à une immense déception .Une voiture ne L'achat d'une voiture devrait être un moment merveilleux mais ce que je vie avec Honda Gatineau ressemble plus à une immense déception .Une voiture neuve qui est livré avec une tache au plafond , des marques à l'intérieur , et les mags que tu as payé qui ne sont pas sur l'auto .De plus c'est la troisième fois que je laisse ma voiture et ce n'est pas encore réglé je devrai y aller un autre fois .Le pire c'est que les mags qu'on m'a vendu ne sont pas les bons qu'ils ont installé sur ma voiture alors j'ai dû choisir dans un livre d'autre mags mais comme on ne les voit pas c'est très difficile résultat ceux que j'ai le les détestes mais je ne peux rien faire .l'Entente était que la différence me serait remboursé mais encore une fois je me suis fais avoir parce que ce n'est plus 160 $ mais 55 $ qu'on prétend me devoir .Je suis bleue et pour finir l'insulte ils m'ont donné un changement d'huile gratuit pour le dérangement oui j'ai bien dit un seul .Conseil d'ami une Honda c'est une bonne voiture mais aller n'importe quel endroit sauf Honda Gatineau parce que vous serez déçu sans dire qu'avec leurs attitude tu te sens presque responsable de tous les malheurs qu'ils causent More

Excellent service Nous avons reçu un excellent service de M.Said Nagamy. C'est un vendeur très professionnel, repecteux et aimable. Même après l'achat de notre véhicule Nous avons reçu un excellent service de M.Said Nagamy. C'est un vendeur très professionnel, repecteux et aimable. Même après l'achat de notre véhicule, Said, était toujours aussi serivable et sympathique. Lors de nos rencontres, il a toujours fait l'effort de nous parler en français. Nous referions affaire avec lui et Civc Motors. De plus, tous les employés que nous avons rencontré étaient attentionnés. Daniel Arvisais More