City Buick Chevrolet Cadillac GMC Ltd.

Prompt results My 2008 DTS alternator failed and need a replacement. Kiefer Robinson was very knowledgeable and prompt in addressing the issue. However, the upholste My 2008 DTS alternator failed and need a replacement. Kiefer Robinson was very knowledgeable and prompt in addressing the issue. However, the upholstery and trim needed cleaning. I brought the car back and the car was cleaned to my satisfaction. I am very happy with the prompt response to my concerns. More

Great service and professional Kiefer at City Buick was fantastic - helpful and professional . Everything was explained and performed well . I will aleays take my Cadillac to City B Kiefer at City Buick was fantastic - helpful and professional . Everything was explained and performed well . I will aleays take my Cadillac to City Buick. All other staff there are also helpful and professional . More

REPAIRED ON TIME When I brought the car in at noon I was advised they would likely need to keep it overnight. This proved to be true. My disappointment is that the ad When I brought the car in at noon I was advised they would likely need to keep it overnight. This proved to be true. My disappointment is that the advisor did not call me at the end of day 1 to provide a diagnosis and estimate. I had to make many calls to reach him. More

Tire repair Our tire picked up a sharp piece of metal on 404. It was towed to dealership under the coverage that came with our Malibu. Tire was repaired quite pro Our tire picked up a sharp piece of metal on 404. It was towed to dealership under the coverage that came with our Malibu. Tire was repaired quite promptly. More

Excellent service Came into the dealership for a recall to be done on my 2009 Buick Was planning on leaving my vehicle overnight by your service advisor Faruk Tilly w Came into the dealership for a recall to be done on my 2009 Buick Was planning on leaving my vehicle overnight by your service advisor Faruk Tilly was very kind and offer me to wait and he could get it done ASAP. I was in and out of your dealership with 1 hour start to finish. I was VERY impressed and not only Faruk but the over all experience and cleanliness of your dealership. Will have to start servicing my vehicle there more often. Thank you Faruk More

Great Service Took my 2012 GMC Terrain for service oil change tire rotation and wheel alignment my service advisor was Goran everything went well see you again and Took my 2012 GMC Terrain for service oil change tire rotation and wheel alignment my service advisor was Goran everything went well see you again and thank you. More

Not satisfied Made an appointment saying wanted oil change/tire rotation, side mirror to be fixed (popped off in car wash). Pulled up, asked what was needed again, Made an appointment saying wanted oil change/tire rotation, side mirror to be fixed (popped off in car wash). Pulled up, asked what was needed again, forgot to mention mirror in the moment, directed to express lane, where told couldn’t fix mirror without even checking problem. Didn’t unwrap tape that was holding it in place. Waited an hour, got car back, oil and tires done, drove away with side mirror still taped into place, looks like garbage on my car. So unsatisfied, not going back, not recommending it. If express lane couldn’t fix mirror ( how would they even know? Still heavily taped), should have directed me a lane which could. Everyone was polite More

Customer service was great and timing was perfect It’s a very good place and they have professional staff to cater your car needs and guide you accordingly. I met with Mr. Farouk Tilly and he was very It’s a very good place and they have professional staff to cater your car needs and guide you accordingly. I met with Mr. Farouk Tilly and he was very professional and knowledgeable. More

Fastest oil change ever! Quick, efficient, friendly service with great complimentary coffee while you wait. Lovely place to wait while your car is being serviced. All my ques Quick, efficient, friendly service with great complimentary coffee while you wait. Lovely place to wait while your car is being serviced. All my questions were answered with a great knowledge of their products. More

Wonderful, considerate, knowledgeable and kind Everyone was wonderful! Especially Faroq and Eddie! They are amazing, kind and go the extra distance. They fixed everything, listened to me. They help Everyone was wonderful! Especially Faroq and Eddie! They are amazing, kind and go the extra distance. They fixed everything, listened to me. They helped with car seat and put it in properly which it hadn’t been! So sorry! They were polite and patient and so friendly and respectful. More