City Buick Chevrolet Cadillac GMC Ltd.
Toronto, ON
Filter Reviews by Keyword
By Type
347 Reviews of City Buick Chevrolet Cadillac GMC Ltd.
Radio screen replacement Service advisor Goran Delic was very helpful and offered a detailed explanation of work required however he explained that York Electronics actually p Service advisor Goran Delic was very helpful and offered a detailed explanation of work required however he explained that York Electronics actually performed the replacement. He promptly notified me when they arrived. York Electronics was extremely slow at replacing the unit and took at least 3 1/2 hours to perform their work. I expected 1 to 1 1/2 hours maximum as I could have replaced it myself in 2 hours. Not satisfied with York Electronics but was satisfied with my service advisor who apologized for the length on time. I told Goran that I realized that this was not under his control. More
Oil change Went in for an oil change and to check on my tire which was leaking. Both were done well. Faruk was very friendly and helpful. Went in for an oil change and to check on my tire which was leaking. Both were done well. Faruk was very friendly and helpful. More
Billy Chang is Outstanding Thanks for a smooth Escalade purchase and trade Billy Chang always responded to my phone calls promptly And managed the sale professionally from to Thanks for a smooth Escalade purchase and trade Billy Chang always responded to my phone calls promptly And managed the sale professionally from top to bottom All my needs and concerns were met Billy’s approach is sincere and honest More
extremely well Extremely nice mr Delic was a very nice he explained everything to me each detail about the service than you very much he is one the best consultant Extremely nice mr Delic was a very nice he explained everything to me each detail about the service than you very much he is one the best consultant More
Efficient, knowledgeable and courteous Time to service consistent with estimate, confident service rep and super courteous and customer focus. It was all about me!! And always is. The se Time to service consistent with estimate, confident service rep and super courteous and customer focus. It was all about me!! And always is. The service reps have all been a pleasure. Cafe nice offering. More
Sunglasses Brought my Cadillac in for a new engine mount a couple days ago with my boyfriends Versace sunglasses in the glove compartment (thought this was safe Brought my Cadillac in for a new engine mount a couple days ago with my boyfriends Versace sunglasses in the glove compartment (thought this was safe enough) jokes on me I guess - they are gone! a 700.00 job just costed me $1200.00 👎🏼 More
Horrible services Horrible services. I went there for water leak when it rains on the front passenger side floor mat. I booked an appointment on Fri at 11am, I was left Horrible services. I went there for water leak when it rains on the front passenger side floor mat. I booked an appointment on Fri at 11am, I was left a message NOT to come at 9 which was incredibly inconvenient as I made plans that day Around the appointment but it happens so I let it go. I was told to come on Mon morning to drop it off instead. I arrived at 1030 & was told car will be looked at 2.5 hrs top and will call me. 3 hrs went by didn't' hear anything so I called my services adviser ONLY to tell me they didn't even look at my car yet & will do it tomorrow HUGE problem no car, but I agreed bc I needed to fix the problem. I called next day at 1030, they DIDN'T Call me!, SERVICE adviser informed me that the leak was coming from the sunroof which is a total xx , bc leak was happening by the passenger door. They ended up charging me $280 2 hrs labor for doing xxxx ALL!! PLus he wanted me to keep car with them to " FAN IT OUT " or change carpet for so much much additional cost bc carpet was wet ! i obviously refused to be an idiot and get charged MORE! More
Excellent service. Very professional.very happy. I was very happy with the service and would recommend city Buick anytime.i found the staff very friendly and my appointment was honoured on time. Loo I was very happy with the service and would recommend city Buick anytime.i found the staff very friendly and my appointment was honoured on time. Looking forward to another meeting. Thank you. More
Very pleased. I dislike the process of buying a new car but I was very pleased with the no pressure tactics of Van (Van was the name of my salesman, not the vehicle I dislike the process of buying a new car but I was very pleased with the no pressure tactics of Van (Van was the name of my salesman, not the vehicle)! I would recommend Van to anyone who is looking for a new vehicle. Thank you! More
What service Forgot to give me my ownership at time of pick up had to drive back next day and wait 40mins for them to find not happy at all Forgot to give me my ownership at time of pick up had to drive back next day and wait 40mins for them to find not happy at all More