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Charlesglen Toyota

Calgary, AB

4.7
1,545 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,545 reviews

October 26, 2017

Love our new 4 runner Looking for a new SUV and decided to give Charlesglen a try. We were greeted by Sean Nixon and we are very happy that he helped us through the decisi More

by 4 runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nixon, Wesley Simpson
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that Sean and the rest of our team were able to exceed your expectations. We look forward to serving you for years to come!

October 25, 2017

Excellent Mark Toews was like my friend keeping everything in mind gave me a good deal. Sales manager the experience with her was to remember. Keep it up guys More

by Tarsam singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Toews, Tanya Mettimano
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that Mark and the rest of our team were able to exceed your expectations, and we look forward to seeing you for your first Service appointment!

October 25, 2017

Thanks, Hala Excellent and knowledgeable salesperson. Prompt service, clean facility. Hala did what we asked and what she said she would do. A goof experience, n More

by Sienna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hala Saaid, Kerri Hope
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that our team and facility were able to exceed your expectations. We look forward to seeing you for your first Service appointment!

October 24, 2017

It was a nice change to have a no BS deal It seems every time you head back to the finance managers office they try to spring additional costs on you. This didn't happen at all at Charlesglen More

by pete_ame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Aburashed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louise Steinke, Wesley Simpson
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We also appreciate your feedback on our follow up process. We hope you enjoy your new vehicle for years to come!

October 24, 2017

Professional Well looked after through out the whole process of buying a Tacoma. The dealership was timely when delivering the truck and explained all the necessa More

by Buffalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Henry
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We hope you enjoy your vehicle for years to come!

October 24, 2017

Experienced and helpful staff Staff were helpful, professional and willing to assist us in a tight financial situation. Tyler was very courteous and professional in his conduct and More

by mjcai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Medland, Ruben Angulo, Tanya Mettimano
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that Tyler and the rest of our team were able to exceed your expectations. We look forward to seeing you in our Service Department for your first visit!

October 24, 2017

Thanks Charlesglen Exceptional service experience. Dan Wilson is simply one of the most professional, friendly, and customer focussed service reps I have encountered in More

by Amo5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wilson
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review of Dan Wilson in our Service Department! We look forward to serving you for years to come!

October 20, 2017

Excellent Service My wife and I had both cars serviced and winter tires installed today. Excellent service from Alex and Megan, Of course, Mark McQueen is the star le More

by Lyall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McQueen, Alex Whyte, Megan Jordan
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review of our Service Department with us! We look forward to serving you for years to come!

October 17, 2017

Great service Good service, great coffee, everyone is very friendly. Love my new Toyota 4 runner. Thanks you so much for everything would definitely come back aga More

by T4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nixon
Oct 20, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We look forward to seeing you again for your first Service visit and we hope you enjoy your new 4Runner for years to come!

October 16, 2017

Great Experience I recently leased for the first time (I was always told that leasing wasn't a good idea). The experience was wonderful. Paul helped me select my perf More

by Kerry pG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McAlorum, Paul Gorsline
Oct 16, 2017 -

Charlesglen Toyota responded

Kerry, thank you for sharing your review and experience with Paul with us! We are committed to providing our customers with all the information so that they can make the best choice for their particular needs and situation. We hope you enjoy your new vehicle for years to come and we look forward to seeing you in Service for your first maintenance visit!

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