Charlesglen Toyota

This was our 2nd pre-owned vehicle purchase from Charlesglen Toyota. Val was very friendly and personable and a pleasure to work with! Thanx Val :) We were also very impressed with the detailing Charlesglen Toyota. Val was very friendly and personable and a pleasure to work with! Thanx Val :) We were also very impressed with the detailing and how spotless our vehicle was upon delivery :) More

Excellent services, very enthusiastic staff, always ready to help you. Valorie was incredibly nice, always had a smile on her face, she was very professional, and took very good care of us, with multiple che to help you. Valorie was incredibly nice, always had a smile on her face, she was very professional, and took very good care of us, with multiple checkins while we waited for out vehicle to arrive. Mark was the one who had helped us get to know our vehicle, who was also very genuine and nice, he made sure we understood everything, and took his time to make sure we understood how the car worked. Overall I would definitely recommend going to this dealership, incredibly staff, who are always ready to assist you! More

Justin was very helpful. We looked at two different vehicles with him before leasing a vehicle with Charlesglen. We have had 3 different vehicles with this dealership and have been very pleased with th vehicles with him before leasing a vehicle with Charlesglen. We have had 3 different vehicles with this dealership and have been very pleased with the service. More

This was the most pleasant dealership I've ever dealt with. Val was terrific. I didn't feel pressured or ignored during the shopping process. Just right. with. Val was terrific. I didn't feel pressured or ignored during the shopping process. Just right. More

The engine on my 2013 FRS blew, last month.The car had just over 90K km on it, and I had paid for the extended warranty (60/100,000). The service invoice indicated that the engine was low on oil. This is just over 90K km on it, and I had paid for the extended warranty (60/100,000). The service invoice indicated that the engine was low on oil. This is despite the fact that I had brought my car into this shop at least twice a year, had my tires stored there, etc. When I complained about the lack of care/concern that lead to the engine failure, I was told, too bad, so sad. I would recommend finding another dealership/manufacturer to buy your vehicle and have your vehicle serviced. More

We very much enjoyed working with Maria on the purchase of our new Toyota vehicle. She was knowledgeable, patient (never pushy), and at times entertaining. We highly recommend her and Charlesglen Toyota. of our new Toyota vehicle. She was knowledgeable, patient (never pushy), and at times entertaining. We highly recommend her and Charlesglen Toyota. More

My first Toyota, great customer service!!! Bought a 2021 Sienna for travel, Realy good!! Would recommend friends and family to the dealership in the future, May also trade my other car to Toyota. Sienna for travel, Realy good!! Would recommend friends and family to the dealership in the future, May also trade my other car to Toyota. More

Our visit exceeded our expectations. Upon entering we were greeted immediately and made to feel welcomed. We were very impressed with the spaciousness of the showroom and the display of the vehicles. Our were greeted immediately and made to feel welcomed. We were very impressed with the spaciousness of the showroom and the display of the vehicles. Our salesman, Andrew Sutherland, made us feel very comfortable and relaxed. At no time did we feel pressured to close a deal. Andrew was extremely knowledgeable regarding the vehicle we were interested in. When we returned the next day with questions about the vehicle he answered them to our satisfaction and offered a deal we felt was good for us. And we happily bought our new RAV4. Our entire experience was fantastic! More

My second vehicle from Maria and the amazing team at Charlesglen! I could not be happier! Her Toyota knowledge, respect for my travel from Edmonton, and genuine care in getting me into the vehicle for m Charlesglen! I could not be happier! Her Toyota knowledge, respect for my travel from Edmonton, and genuine care in getting me into the vehicle for my needs, is second to none. Zero pressure and and she even made me an Oilers mask! My thanks to Tim, Rick, Glen, Jennifer, Spuds, and The Detail Master Mark:) More