Centaur Subaru

Beware Dealing with Centaur's Service group has been a constant let down. From the extreme arrogance of the one service manager, the incompetent tech's that Dealing with Centaur's Service group has been a constant let down. From the extreme arrogance of the one service manager, the incompetent tech's that work in the shop; even the owners... They are all bound to disappoint and downplay any mistakes. The service area is always filled with disappointed customers; every time I have gone in there! The employee's and owners all know better then anyone and everyone and if a mistake is made, it's not ever their fault; It might be Subaru Canada's fault but never ever theirs. High Oil Consumption is a normal thing too I guess... or so they all will tell you. What a sub par facility as well. There is no adequate parking, no waiting facilities, inadequate service hours, long and unexpected wait times, inability to answer a phone call but... they will give you a couple bus passes! Thanks for years of disappointment with my Subaru and the totally inadequate ways you've always dealt with things. My advice, stay far away from Centaur. Centaur isn't what it once was and unfortunately, neither are Subaru's either. More

Good sales Had Tony as my sales, really friendly guy, knows about car a lot. (trust me, not every sales does, had couple sales before knows less about the car th Had Tony as my sales, really friendly guy, knows about car a lot. (trust me, not every sales does, had couple sales before knows less about the car than me). Pretty patient and willing to help. More

Centaur Subaru made buying easy!! No fuss experience!! They were friendly, funny and were very informative. I didn’t need to play any games and it was easy to get the info I needed. Wh No fuss experience!! They were friendly, funny and were very informative. I didn’t need to play any games and it was easy to get the info I needed. When my car arrived, the pick up experience was great!! Very personalized. Not to mention...I’m in love with my Subaru!! More

Prompt, Professional Service Just a quick oil change, but the booking and service were completed on time. Great service at a great price. Will be back again soon! Just a quick oil change, but the booking and service were completed on time. Great service at a great price. Will be back again soon! More

Very satisfactorily Thank you to all of you in Centuer Surbaru for your help and assist me to find my perfect vehicle, thank you Alex and John! Thank you to all of you in Centuer Surbaru for your help and assist me to find my perfect vehicle, thank you Alex and John! More

Scheduled Service Walking into Centaur Subaru is like walking into your own place...people are very friendly...professional and knowledgeable about all Subaru's models. Walking into Centaur Subaru is like walking into your own place...people are very friendly...professional and knowledgeable about all Subaru's models...this interaction starts from the moment that you walk into the showroom and continues all the way down until the time you pay your bill...all is clear and well explained...great job everyone !!!. More

Customer Care I recently had an electrical issue with my 2015 Subaru Legacy, just outside of my 36 month component part warranty. Centaur graciously opted to cover I recently had an electrical issue with my 2015 Subaru Legacy, just outside of my 36 month component part warranty. Centaur graciously opted to cover my service work, involving a battery replacement. In the three years of servicing my vehicle, Subaru has always provided an honest and thorough level of service. Service staff are always helpful. Never condescending and never trying to upsell work on my car. I am very appreciative and trust that this level of service will continue. Centaur warrants my loyalty and repeat business. Thanks. Kerry Nagata More

New Car Buying Experience I knew what I wanted and Centaur got me exactly what I wanted! The wait for my Crosstrek Sport to arrive as well worth it. I knew what I wanted and Centaur got me exactly what I wanted! The wait for my Crosstrek Sport to arrive as well worth it. More

3rd vehicle from these guys - excellent! Our third Subaru from these guys. Excellent sales staff. Excellent service department. Excellent customer care. What we used to experience with a hond Our third Subaru from these guys. Excellent sales staff. Excellent service department. Excellent customer care. What we used to experience with a honda dealer in Ont. More

Friendly Service department was great to deal with. Prompt professional and friendly. I would recommend the service department to people I know. There was no h Service department was great to deal with. Prompt professional and friendly. I would recommend the service department to people I know. There was no hidden costs either. More