Centaur Subaru

Great place with a great price Alex went out of his way to make delivery of a Subaru Ascent in the same day for us. They made the trip from Lethbridge Subaru well worth it. He expl Alex went out of his way to make delivery of a Subaru Ascent in the same day for us. They made the trip from Lethbridge Subaru well worth it. He explained everything and even asked if I had more questions the next day via text. I would have no problem recommending him. More

Loud scraping noise from front tyre I emailed the service center about the loud scraping noise coming from the front tyre on the driver's side. I got a very prompt response telling me th I emailed the service center about the loud scraping noise coming from the front tyre on the driver's side. I got a very prompt response telling me that they thought it was a stone lodged between the backing plate and the rotor, and to bring it in and they would check it over and dislodge the stone free of charge. When I arrived this morning Rodger Sallans met me at the service reception desk and very promptly fixed the problem. He also showed me what to do if it happens again. Much appreciated and would recommend highly to others. Very pleasant and professional service. More

Fabulous Great experience! Alex was very knowledgeable about the car and he was a pleasure to deal with. Rob explained everything thoroughly and made the finan Great experience! Alex was very knowledgeable about the car and he was a pleasure to deal with. Rob explained everything thoroughly and made the financing process easy! Great dealership experience! More

Worst Service and poor Subaru Crosstrek 2018 Paint Quality Bought brand new 2018 Subaru Crosstrek 2018 with Centaur Subaru and paid extra $1000 for paint, leather and underneath protection. As soon as I drove Bought brand new 2018 Subaru Crosstrek 2018 with Centaur Subaru and paid extra $1000 for paint, leather and underneath protection. As soon as I drove this car home the paint chipped off from various places such as rear and front passenger side doors. Took an appointment and met with owner and they blame on stone chips on highway and said its not cover in warranty. Another day I was washing my car and 1" paint peeled off. I again took and appointment in Centaur Subaru with a Canadian Subaru rep. To my surprise he gave me a touch paint and Centaur Subaru offered me 26000 to buy back the car which I paid almost 40,000 with all options. I ended up selling it for 28000. I had a very bad experience with the dealer and from Subaru Canada. No more Subaru in my life. More

Highly recommend Alex was great to deal with. He was readily available when I had any questions about the new Ascent. Thorough in his explanation on how the car works. Alex was great to deal with. He was readily available when I had any questions about the new Ascent. Thorough in his explanation on how the car works. Overall great experience! More

Simple Alex and Rob were a great help and answered all of my questions. These guys were easy to talk to. Everything was sorted out in a timely fashion. Alex and Rob were a great help and answered all of my questions. These guys were easy to talk to. Everything was sorted out in a timely fashion. More

Purchase of new Subaru Outback Daniel Martin, my new car sales representative was exceptionally knowledgeable about the Subaru Outback that I purchased and thorough in his review of Daniel Martin, my new car sales representative was exceptionally knowledgeable about the Subaru Outback that I purchased and thorough in his review of the car and it’s features. I would have no hesitation in recommending him to friends and family. More

Awesome Thank you Alex!!! My battery died this morning and Alex helped me by replacing my battery in unscheduled appointment. Awesome service! You saved my day. Thank you v My battery died this morning and Alex helped me by replacing my battery in unscheduled appointment. Awesome service! You saved my day. Thank you very much!!!! More

Good, honest scheduled services Good and honest scheduled services. No complaints on a technical perspective. Always leave satisfied. Only complaint would be when booking a morning Good and honest scheduled services. No complaints on a technical perspective. Always leave satisfied. Only complaint would be when booking a morning service and dropping off the car in the early morning for the day. Returning in the afternoon to pick up the car and finding it had not been worked on yet. More

Beware Dealing with Centaur's Service group has been a constant let down. From the extreme arrogance of the one service manager, the incompetent tech's that Dealing with Centaur's Service group has been a constant let down. From the extreme arrogance of the one service manager, the incompetent tech's that work in the shop; even the owners... They are all bound to disappoint and downplay any mistakes. The service area is always filled with disappointed customers; every time I have gone in there! The employee's and owners all know better then anyone and everyone and if a mistake is made, it's not ever their fault; It might be Subaru Canada's fault but never ever theirs. High Oil Consumption is a normal thing too I guess... or so they all will tell you. What a sub par facility as well. There is no adequate parking, no waiting facilities, inadequate service hours, long and unexpected wait times, inability to answer a phone call but... they will give you a couple bus passes! Thanks for years of disappointment with my Subaru and the totally inadequate ways you've always dealt with things. My advice, stay far away from Centaur. Centaur isn't what it once was and unfortunately, neither are Subaru's either. More