Castle Honda

Exceptional customer service. Mark, the General Manager, and Faisal, the Sales Consultant were both very helpful in guiding us to pick the right vehicle for our needs. Very knowledgable and very friendly. and Faisal, the Sales Consultant were both very helpful in guiding us to pick the right vehicle for our needs. Very knowledgable and very friendly. Thank you, guys. We love the CR-V. More

Abhi has shown extreme patience and handled my first dealer sale with professionalism and courtesy. He strives to provide the customer with the best buying experience. dealer sale with professionalism and courtesy. He strives to provide the customer with the best buying experience. More

Purchased the perfect possible car, recommend everyone to get a car here. The employee who worked with me was very friendly, pricing was A1 and the overall atmosphere here was welcoming. get a car here. The employee who worked with me was very friendly, pricing was A1 and the overall atmosphere here was welcoming. - Cilton Thomas More

Very happy with my 2020 Honda touring passportThanks Very happy with my 2020 Honda touring passport Thanks Porya Hosseini and castle Honda for everything Thanks also to Mark Pimmental. 4 vehicle I’ve Very happy with my 2020 Honda touring passport Thanks Porya Hosseini and castle Honda for everything Thanks also to Mark Pimmental. 4 vehicle I’ve bought or leased from there. More

I bought 2021 Honda Odyssey from Castle, the service was great. GM Mark and Porya were amazing and were very knowledgeable with the van..I recommend Castle Honda to everyone. great. GM Mark and Porya were amazing and were very knowledgeable with the van..I recommend Castle Honda to everyone. More

Amazing customer service !! Mark the general manager is the best. Thank you for all your help on getting me my New odyssey, from locating the vehicle to picking it up... smooth and no stress process. They the best. Thank you for all your help on getting me my New odyssey, from locating the vehicle to picking it up... smooth and no stress process. They went above and beyond and that’s very appreciated when I have 3 small kids ! Thank you More

I have been a customer here since 2008 - from my very first car to my current - I have only purchased from Castle Honda. My entire family has also purchased here too. I recommend Castle Honda for the se first car to my current - I have only purchased from Castle Honda. My entire family has also purchased here too. I recommend Castle Honda for the service they provide - straight to the point, no funny business and the maintenance service is the same. My vehicle was stolen recently and they were able to work out numbers for me in comparison to where my insurance company sent me and they beat them! Thanks Castle Honda! More

Great Service Even in Hard Times Ramanjit greatly helped me with leasing a 2020 CRV during the difficult times of COVID 19. I traded in my Chrysler 200c and got a better price here co Ramanjit greatly helped me with leasing a 2020 CRV during the difficult times of COVID 19. I traded in my Chrysler 200c and got a better price here compared to other honda and toyota dealers. More

Recent Purchase My recent dealings with Castle Honda for the purchase of a 2020 Pilot were fantastic Our sales rep was great at helping with selection of model, and My recent dealings with Castle Honda for the purchase of a 2020 Pilot were fantastic Our sales rep was great at helping with selection of model, and was quick to respond to any questions we had. More

I bought brand new 2020 honda accord from here, in 9 days there was “ Emission system problem”. I took my car to dealership and they said we have to bring in the car for 2-3 days until we fix it. I was polit there was “ Emission system problem”. I took my car to dealership and they said we have to bring in the car for 2-3 days until we fix it. I was politely cooperating. I told them its a brand new car, why is it giving me issues. They gave me excuse that its a very small issue, we’ll fix it and it wont come back. I still cooperated till that point. I got my car on 3rd day, i was suppose to get car in morning but they gave me in afternoon. In next 2 hours my car displayed me the same issue on speedometer, “emission system problem”. I was very pissed off. Now they told me we’ll change the sensors and call honda engineers. So what were they doing before. I was the worst customer service. I dont want to keep the car. Whats the point of buying a brand new car. I dont want repair on a brand new car just after 9 days. They are forcing me to keep the car by saying its a small issue. If this issue comes after couple months it understandable. Its not even 12 days i bought it and its driven only 1500km. My purpose of buying the car was to drive uber. I’m not able to drive uber since the day i bought it. Its so inconvenient to go to dealer again and again. I paid 100$ for safety. Now uber wont let me drive the car. I have go for another safety on the car. They gave me rental car and i have to pay for the insurance on top my original car insurance. What if the car breaks down in middle of highway who is responsible. If i’m driving uber and this issue comes, i’ll get very bad rating and uber wont let me drive again. They do fake promises, they sell the car very fast. I’m not trying to make money out of them or do any type of fraud. They dont appreciate customer kindness and cooperation. I dont want to pay for something which is defective. I contacted honda head office. I hope they help me in getting brand new exchange for the car. Beware guys, if you want to buy car from them. If its defective they wont take it back. My friends got car from other dealer in brampton and car works very well with no issues. I felt very bad and this car is stressing me out. I could have bought used car and still get warranty on it. They dont understand the meaning of brand new car. Zero rating!!!!!!!!!!!! More