Castle Honda

I purchased a used CRV on Nov. 9 and when I went to receive it on Nov. 20 with the winter tires. They gave it to me very dirty and the winsheild has a crack in it. The sales man "Faisal" admitted on th receive it on Nov. 20 with the winter tires. They gave it to me very dirty and the winsheild has a crack in it. The sales man "Faisal" admitted on the phone that it happened in Honda and he refused to fix it. Don't recommend this dealship to anyone. More

First time at Castle Honda in Rexdale had an excellent experience!! Thank You Army for all your help! experience!! Thank You Army for all your help! More

I scheduled an appointment to test drive a car i had seen on auto trader and when i did i recieved a call from someone named Mike and i had missed his call and left me a message saying to call back. So i did on auto trader and when i did i recieved a call from someone named Mike and i had missed his call and left me a message saying to call back. So i did the next day and the secretary said he wasnt working so i had to call on the day of the test drive and i did and he wouldnt answer my call so the secretary told me he would call me back when hes availble and never called me back. I came the next day to look at the car to find out the car had been sold and he didnt tell me and wasted my time to drive 30 mins from where i live for absolutely nothing. Mike is a bad car salesman and made me want to not do business with Castle Honda More

Can the owner answer me? I & my husband want to lease a car on Jun 7, 2021. After everything was done with option $0 down & monthly payment, they called back and said they my husband need to put down payme car on Jun 7, 2021. After everything was done with option $0 down & monthly payment, they called back and said they my husband need to put down payment or I (as wife) need to co-sign and then we don't need to put down payment. I agreed and provide them my info for credit check. (We are both with good credit). my credit score went down 11 points after they did a credit check twice, can anyone explain to me why they checked it twice? Then, they called again and said we still need to down payment $3500. I feel like I was trapped by these people. Employees + managers at CASTLE HONDA. Now we ask for our Deposit (Visa paid) back, the guy who name MO told us need to come to the store to get the deposit back. More

This is the best Honda dealership in the entire gta, I must say. I have been a customer here for many year's & have always received the best customer service experience each & every time, I visited. You g must say. I have been a customer here for many year's & have always received the best customer service experience each & every time, I visited. You guys are all awesome, sincere & genuinely kind. If there was a possibility to give you 10 stars, I would gladly do so. All of you deserve a medal. You are all my friends & family. Yesterday, Saturday March 27th 2021 I had an appointment to have my winter tires swapped & also had my annual rust check done. I was greeted by Tony the assistant service manager who always goes above & beyond to help me in any way he can. The service manager Edwin is an amazingly, wonderful gentleman to deal with, I can't say enough good things about him & he too goes out of his way to give me the best customer service. Edwin who is responsible for his, entire fantastic service team are great at what they do, I would like to mention Lenny the assistant service manager, Samer, Manvir, Valentina & Alishaw, they are all absolutely, amazingly wonderful people who, I'm sure make castle honda proud to have as part of their team. I would also like to mention Mark, the general manager who, I've known for many year's from the time he began his career at number 7 honda as a service advisor. I bought my car from Mark & believe me, before, I purchased the car, I visited 13 dealerships to do my homework, I bought this car from Mark coz he & under him, his entire service team are the best you can go to in the gta. You cannot go wrong & you will not be disappointed. I previously owned a honda as well which, I drove for just over 18 year's until, I replaced it. Had it not been for Mark & his entire amazing service team under the absolutely competent service manager Edwin, I may be driving my old car which never gave me any problems, I must say. Whenever the car needs servicing or anything done, it is performed professionally & competently under the extended warranty, which I'm happy that, I purchased. Thank you from the bottom of my humble heart to "Castle Honda" & their entire fantastic service team, Mark, Edwin, Tony, Lenny, Samer, Manvir, Valentina & Alishaw. You are fabulous people that must surely make the owner Mr. Joe Zanchin & his daughters proud & also the amazingly capable & smart mechanics who are great at every thing they do to make me love my driving experience each & every day. You guys are the best! Kind regards, Shehan. More

I got a great deal for a 2019 Honda CR-V with Ayanle (Lucky) and Mo Syed. They walked me through every step of the process, listened to my needs and wants and made sure my new car was road ready. I will (Lucky) and Mo Syed. They walked me through every step of the process, listened to my needs and wants and made sure my new car was road ready. I will definitely be bringing my business back there. More

I have to thank Lenny from the Service Department he told me exactly what was wrong with my vehicle and solved the issue everything was completed in a timely manner and he also offered me rental vehicle. Len me exactly what was wrong with my vehicle and solved the issue everything was completed in a timely manner and he also offered me rental vehicle. Lenny has helped me even on his off time, thats the type of Managers Honda hires to help there customers. Truly blessed to have met him. More

Best service so far. Very friendly staff and gets the best deal you been waiting for. Also last but not least guides you in a right direction to make up your mind in getting something you aways wanted. best deal you been waiting for. Also last but not least guides you in a right direction to make up your mind in getting something you aways wanted. More

Top notch dealership. They team and the manager really helped me a lot with getting A dream car . I Owe you guys . Thanks a lot . helped me a lot with getting A dream car . I Owe you guys . Thanks a lot . More

Lucky is wonderful good service man plz consider his raise He is clean,convincing,polite, Patient,trustworthy looking.well dressed.this was was my 10 car dealership experience and he was the best raise He is clean,convincing,polite, Patient,trustworthy looking.well dressed.this was was my 10 car dealership experience and he was the best More