Carters GM NorthShore

I took my Ford to carter Chevrolet because they have a MUCH better customer satisfaction attitude. Carter had always been professional and honest. Something l CANNOT say for the Ford dealership. Thank MUCH better customer satisfaction attitude. Carter had always been professional and honest. Something l CANNOT say for the Ford dealership. Thank you Carter for making me a dedicated customer More

Great service, had my GMC 2011 diesel in for service and trouble shooting. They fixed every thing quickly and on time. Will use in future. trouble shooting. They fixed every thing quickly and on time. Will use in future. More

Great Service and prices! Perfect car shopping experience I have bought my new Chevy bolt 2019 there and it is my first car! I was pleasantly surprised with the way Chris Smith have dealt with us. We have b I have bought my new Chevy bolt 2019 there and it is my first car! I was pleasantly surprised with the way Chris Smith have dealt with us. We have been shopping around, and have dropped by several times before actually making a purchase. Each time I never felt pressured to buy anything, but rather was given tons of information to make a right choice for myself. In the end of the day I came back to Chevy bolt, but also came back for the better sales agent that made me feel comfortable. Huge thanks to Chris! The manager Greg was very friendly as well, Ichi the insurance agent was fantastic, I enjoyed interacting with every team member in your dealership. I'd definitely come back myself and would recommend this spot to others. More

Providing excellent service The team at Carter GM, North Vancouver have provided the best service I have ever experienced. They are always polite, always helpful and follow up t The team at Carter GM, North Vancouver have provided the best service I have ever experienced. They are always polite, always helpful and follow up to be sure you are 100% satisfied. More

Dead battery My 2014 Buick Encore wouldn't start but I received a boost and brought to the dealership Saturday night. I received a phone call first thing Monday mo My 2014 Buick Encore wouldn't start but I received a boost and brought to the dealership Saturday night. I received a phone call first thing Monday morning, and everything was taken care of by 2:30 that afternoon. Just needed a new battery. They checked everything and replaced my battery. I appreciate that were able to take care of everything so fast and didn't make the service epic. Highly recommend. Honest, fast and great service More

Best service in North Vancouver. Honest, reliable. This is the best dealership in North Vancouver. They are honest with repairs that need to be done not just replacing parts that are not worn. I respec This is the best dealership in North Vancouver. They are honest with repairs that need to be done not just replacing parts that are not worn. I respect their Customer Service people for there knowledge and commitment of the service you receive and the amount of time they spend with explaining what is wrong with the vehicle and the cost of repair, most of all it's done right the first time. Why wouldn't trust my safety or anyones on the roads because of poor service, it just wouldn't happen. More

New Volt after 14 Years excellent Oldsmobile Alero service A large service bill was coming up on the 2004 Oldsmobile Alero and the idea of going Hybrid with a new Volt. Plus the scrap-it program and a very goo A large service bill was coming up on the 2004 Oldsmobile Alero and the idea of going Hybrid with a new Volt. Plus the scrap-it program and a very good deal on the new car seaNinoled the purchase! Still have not fueled up the Volt and am enjoying the smooth, quiet ride every day. More

Onstar says problem with tire on my CTS. My wife goes in and car gets checked to find two nails in the tire. Tire fixed and car cleaned and she was safely on her way. Much appreciated. My wife goes in and car gets checked to find two nails in the tire. Tire fixed and car cleaned and she was safely on her way. Much appreciated. More

Truck was not serviced prior to delivery. I bought a used Ram 3500 pickup which was advertised three weeks before it was available to purchase. Finally, when it was pronounced ready to go, I I bought a used Ram 3500 pickup which was advertised three weeks before it was available to purchase. Finally, when it was pronounced ready to go, I purchased it. The oil looked as if it had been changed, leaving a dirty filter because it appeared clean with streaks of dirty oil mixed. At home I checked the air filter and fuel filter. Both were in terrible shape. I assume that neither filter had ever been changed since the truck was new--50,000 kms. I bought this truck from a dealership with a good reputation. The lack of concern for providing me with a well-serviced product can be found at any used car lot on Kingsway. This is not how Mr. Carter earned the reputation of this dealership. On a positive note, the salesman provided good service and responded to calls promptly and I am happy with the deal we made. More

Great service! Even though they were extremely busy, they managed to service my car within 24 hours. I appreciated that a lot. And overall, it was really a great, re Even though they were extremely busy, they managed to service my car within 24 hours. I appreciated that a lot. And overall, it was really a great, reliable and friendly service. Thank you so much! More