Carter Honda

We’ve been going to Carter Honda for over 30 years and we’ve always received great service, especially from Bill and the Service team. Our 28 year-old Honda Odyssey is in great shape. Thanks to you all. D we’ve always received great service, especially from Bill and the Service team. Our 28 year-old Honda Odyssey is in great shape. Thanks to you all. DA More

Great service and explain what they will do in my car and answer when I have questions about the operation of my vehicle. answer when I have questions about the operation of my vehicle. More

A 10:30 appointment for a tune up took over 6 hours. The new wipers are defective and I want a refund. After 18 years of reliable service I was not well served yesterday. I don’t want to return. What 50 The new wipers are defective and I want a refund. After 18 years of reliable service I was not well served yesterday. I don’t want to return. What 50 dollar wipers start to squeal in heavy rain less than 24 hours old? I had to wait nearly 40 minutes after I had paid my bill and been told the car was ready for it to be brought to me. I have always been informed quickly if needed work, and the cost provided in a timely way, so that a two to four hour job Does not turn into a 6 hour job! I want to have my wiper refund so my husband can take care of repairing or replacingthem.He had a good laugh at my reaction when he asked if I wanted to go back over there to have you repair them! Not happening ever again. More

Good customer service for my 2008 Honda CRV over many years from all the staff years from all the staff More

The dealer explained what they were planning to do and explained all the costs involved in the maintenance. explained all the costs involved in the maintenance. More

Such a great experience at Carter Honda from start to finish. You can tell they really care for their customers, would recommend to anyone. finish. You can tell they really care for their customers, would recommend to anyone. More

I bought a new 2025 Honda CR-V Sport from Carter Honda Vancouver expecting great mileage, but it’s averaging 13–15 L/100 km instead of 9.1/7.6/8.4 L/100 km. Full tank gives only ~360 km, while my colleagu Vancouver expecting great mileage, but it’s averaging 13–15 L/100 km instead of 9.1/7.6/8.4 L/100 km. Full tank gives only ~360 km, while my colleague’s same model does 650+. Very disappointed — switched from Toyota trusting Honda’s quality, but this has been frustrating. @HondaCanada please check this. #HondaCRV #HondaCanada #FuelIssue More

The dealership is always friendly to deal with and services my car in a timely manner. If there are any issues they always call me and communicate well. services my car in a timely manner. If there are any issues they always call me and communicate well. More

Superb service. The staff, from the general manager to the receptionist, always seem to a genuine interest in addressing any concerns I have with my vehicle. This ha The staff, from the general manager to the receptionist, always seem to a genuine interest in addressing any concerns I have with my vehicle. This has been consistent over the past 26 years that I have been coming to Carter Honda. There is no reason to go elsewhere. More

I purchased a used vehicle from Carter Honda just one day ago, and to my shock, I discovered this morning that the interior has a strong odor of cat urine. This was not noticeable during my test drive, which ago, and to my shock, I discovered this morning that the interior has a strong odor of cat urine. This was not noticeable during my test drive, which suggests that the dealership either aired out the vehicle or used air fresheners to mask the smell. Selling a car in this condition without disclosure is both deceptive and unprofessional. I expected honesty and transparency in my purchase, but instead, I feel misled. I would strongly caution anyone considering buying from Carter Honda to think twice before doing business with them. More