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Carter Honda

Vancouver, BC

4.7
856 Reviews

2390 Burrard St

Vancouver, BC

V6J 3J1

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856 Reviews of Carter Honda

November 16, 2025

I really enjoyed great services, Babak Mousavi, Cherryl and Amir were very helpful and professional. More

by Rosa.mirbabaee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Babak Mousavi, Cherryl and Amir
Nov 25, 2025 -

Carter Honda responded

Thank you, Rosa! We’re delighted to hear that you received great service and that our team were all helpful and professional during your visit. We truly appreciate you taking the time to share your experience. Sincerely, Leanne (Client Care Advocate).

November 16, 2025

Excellent service and good communication. They worked very hard to find the part my car needed. More

by Msherbaniu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 25, 2025 -

Carter Honda responded

Thank you for your wonderful feedback! Our team is committed to doing everything we can for our customers, and we’re pleased we were able to locate the part your vehicle needed. Thank you for choosing Carter Honda — we’re always here to help. Sincerely, Leanne (Client Care Advocate).

November 16, 2025

I like the service at Carter but it’s getting too expensive for me to keep coming. Cost me $2600 for 18 yr old car. Should have discount for long time customers. More

by Canucklehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 25, 2025 -

Carter Honda responded

Thank you for sharing your feedback. We’re glad to hear that you’ve appreciated the service at Carter Honda, but we’re truly sorry to hear about your concerns regarding cost. We understand that maintaining an older vehicle can become expensive. We value our long-time customers greatly, and your loyalty means a a lot to us. Respectfully, Leanne (Client Care Advocate).

November 15, 2025

Very thorough to get it fixed properly. Staff were very kind and considerate . Much better than our last place More

by mckenziebev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanisa
Nov 25, 2025 -

Carter Honda responded

Thank you for sharing your recent visit to Carter Honda with us! We’re very glad to hear that our team took the time to ensure your vehicle was properly fixed, and that you found our staff kind and considerate throughout your visit. It means a lot to know your experience with us was a positive one. Sincerely, Paul (Client Care Advocate).

November 15, 2025

Such a great experience! Reliable and excellent communication. Would highly recommend buying a car with the team at Carter Honda. More

by Kimberleye.mullen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan P
Nov 25, 2025 -

Carter Honda responded

Thank you so much, Kimberley! We’re thrilled to hear you had such a great experience with our team. Reliable service and clear communication are priorities for us, and we’re glad that came through during your purchase. We truly appreciate your recommendation and thank you for choosing Carter Honda. We’re always here if you need anything in the future. Congratulations and happy driving ahead! Sincerely, Leanne (Client Care Advocate).

November 15, 2025

The staff were friendly, helpful, and polite. They answered all of our questions. They seemed genuine. More

by rmah98
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daren Rodillas
Nov 25, 2025 -

Carter Honda responded

Thank you for sharing your recent experience with us! We’re glad to hear that our staff provided you with such a positive experience. It’s wonderful to know that their genuine care came through during your visit. We appreciate you choosing Carter Honda and are always here if you need anything. Respectfully, Leanne (Client Care Advocate).

November 15, 2025

Honest dealership with great communication. Service department was efficient and friendly. Have been dealing with them for many, many years More

by N Little
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thea
Nov 25, 2025 -

Carter Honda responded

Thank you for your wonderful feedback and for your loyalty over so many years. We’re delighted to hear that you’ve consistently experienced honest communication, friendly service, and efficient support from our team. Providing trustworthy, long-term care is something we certainly take great pride in. Thank you for continuing to choose Carter Honda — we truly appreciate your longstanding relationship with us. Respectfully, Paul (Client Care Advocate).

November 14, 2025

Friendly and helpful staff. Reasonable quote and the cost was exactly as quoted. Thank you. More

by shauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 25, 2025 -

Carter Honda responded

Thank you for your kind feedback! We’re glad to hear that you found our staff friendly and helpful, and that the final cost matched the quote provided. Offering transparent, reliable service is very important to us. We appreciate your visit and look forward to assisting you again. Sincerely, Paul (Client Care Advocate).

November 14, 2025

Great staff, service and availability. The car always works and I never had any issue in 24 years with the same car !! More

by Arnaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their name
Nov 25, 2025 -

Carter Honda responded

Thank you, Arnaud! We truly appreciate your incredible loyalty over the past 24 years. It’s wonderful to hear that your vehicle has served you so well and that our team has consistently provided great staff support, service, and availability throughout your ownership. Thank you for continuing to trust Carter Honda — we’re always here whenever you need us. Sincerely, Leanne (Client Care Advocate).

November 13, 2025

Great service and they provide a ride drop off and pickup from your home. I fully recommend them for your car maintenance needs. More

by Beyond1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 25, 2025 -

Carter Honda responded

Thank you so much for your kind words! We’re glad to hear you enjoyed our service and that the drop-off and pick-up option made your visit more convenient. We truly appreciate your recommendation and look forward to assisting you with your future maintenance needs. Thank you again for choosing us! Respectfully, Leanne (Client Care Advocate).

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