Carter Honda

I purchased a used vehicle from Carter Honda just one day ago, and to my shock, I discovered this morning that the interior has a strong odor of cat urine. This was not noticeable during my test drive, which ago, and to my shock, I discovered this morning that the interior has a strong odor of cat urine. This was not noticeable during my test drive, which suggests that the dealership either aired out the vehicle or used air fresheners to mask the smell. Selling a car in this condition without disclosure is both deceptive and unprofessional. I expected honesty and transparency in my purchase, but instead, I feel misled. I would strongly caution anyone considering buying from Carter Honda to think twice before doing business with them. More

Returning my end of lease vehicle to Carter Honda on Burrard St Vancouver BC went very smoothly! Luc & Justin were very quick to respond to me, answered all my questions & completed the vehicle assessme Burrard St Vancouver BC went very smoothly! Luc & Justin were very quick to respond to me, answered all my questions & completed the vehicle assessment & explained how much they would pay me for vehicle, all while I waited, which was less than an hour! The next day there was a cheque waiting for me to be picked up! Super friendly, super professional, & super efficient!! My experience was a 5 stars out of 5 stars!! ⭐️⭐️⭐️⭐️⭐️ More

We are a senior couple who needed to replace our old car. A car listed online at Carter Honda (Vancouver) seemed ideal, and we made an appointment to view it. From the minute we visited the dealership, we f A car listed online at Carter Honda (Vancouver) seemed ideal, and we made an appointment to view it. From the minute we visited the dealership, we felt at ease. Renato Renteria, our sales consultant, was so knowledgeable about the features of the car. From the beginning, there was absolutely no pressure. Renato was very helpful, professional and great to deal with. The car was beautiful and exceeded our expectations. The test drive with Renato was the closure. We highly recommend Carter Honda, and their team. We love our car! Thanks, Renato. More

We had a great experience with Honda dealership in Burrard. yesterday. Our sales rep Luc was amazng and Cheetan. They give us the best deal we need. Excellent service. Thank you so much, I highly rec Burrard. yesterday. Our sales rep Luc was amazng and Cheetan. They give us the best deal we need. Excellent service. Thank you so much, I highly recommend this place. 👍😊 More

Bought a used SUV there Carter’s inspection not worth the paper it’s written on Unit failed a safety inspection days after I bought it Over $9000.00 in repairs on items Carter said they inspected ZERO the paper it’s written on Unit failed a safety inspection days after I bought it Over $9000.00 in repairs on items Carter said they inspected ZERO help from them May as well buy privately as you’re taking the same risk More

I've been taking my vehicle here for service since new. 7plus years. Excellent service department. Pleasant staff. Pricing was always fair. Service advisor voluntarily gave me a discount when I had the tim 7plus years. Excellent service department. Pleasant staff. Pricing was always fair. Service advisor voluntarily gave me a discount when I had the timing belt changed. One the main reasons why I would replace my Honda with another Honda. More

It was very clean. The staff were friendly and accommodating in switching from purchasing outright to leasing. The staff were friendly and accommodating in switching from purchasing outright to leasing. More

Amazing quick service. Kynan in the service department was very polite, and got my vehicle in and out super fast! Came in for an AC recharge, and it was great experience an Kynan in the service department was very polite, and got my vehicle in and out super fast! Came in for an AC recharge, and it was great experience and cheaper than expected. Great job Carter! More

I was able to make an appointment without a delay. Service rep very knowledgeable about various service options, listened attentively to my issues. When I called back to see if I could drop off the ev Service rep very knowledgeable about various service options, listened attentively to my issues. When I called back to see if I could drop off the evening before, that was permitted, and since I arrived at 3:00, the work was done a day early! And I got Civic back the same day. Much appreciated. More

Thank you to the team at Carter Honda. Very friendly and professional service over many years. Very friendly and professional service over many years. More