Back

Carter Honda

Vancouver, BC

4.7
856 Reviews

2390 Burrard St

Vancouver, BC

V6J 3J1

Directions

By Type

856 Reviews of Carter Honda

November 26, 2025

Carter Honda provided the best customer experience that i could have hoped for. I was initially hesitant to purchasing a new car on the day that i walked in, but within an hour I had decided to buy one. Alir More

by chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alireza, Anson
Dec 03, 2025 -

Carter Honda responded

Thank you, Chris, for the positive review. We’re happy to learn that Alireza provided exceptional service and helped make your new-car purchase both enjoyable and effortless. Congratulations on your new vehicle — we appreciate your trust in Carter Honda! Respectfully, Paul (Client Care Advocate).

November 21, 2025

Nels was such a pleasure to work with. Very genuine and kind and was a much more pleasant experience than I have had at other brand dealerships. More

by ryholmberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nels Nelson
Nov 25, 2025 -

Carter Honda responded

Thank you for your positive sentiments and support! Respectfully, Leanne (Client Care Advocate).

November 21, 2025

The purchase experience was smooth and easy. The team took care of me at every step. Thank you very much! More

by Jmalapas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacky, Payam, Cherryl
Nov 25, 2025 -

Carter Honda responded

Thank you for sharing your recent experience with us. We look forward to serving you again in the future. Respectfully, Paul (Client Care Advocate).

November 21, 2025

I had a wonderful experience working with Ali and the team at Carter Honda for the purchase of my car. I have had experiences with other dealership where I am rushed and pressured into a deal. Not here. More

by Nadine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alireza Monemi
Nov 25, 2025 -

Carter Honda responded

Thank you for your wonderful review, Nadine! We’re delighted to hear about your positive vehicle purchase experience at Carter Honda. Ensuring our customers feel informed and comfortable is incredibly important to us, and we’re glad that was reflected in your visit. We truly appreciate you choosing Carter Honda, and if you ever need anything in the future, we’re always here to help. Congratulations! Enjoy your new vehicle! Sincerely, Leanne (Client Care Advocate).

November 20, 2025

I always get friendly courteous and efficient service. And the chauffeur service is great! It’s a pleasure dealing with you. More

by Jennifer FORBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Glavas and Marcello.
Nov 25, 2025 -

Carter Honda responded

Thank you, Jennifer! We’re happy you enjoyed the convenience of our chauffeur service. It’s truly a pleasure assisting you, and we appreciate your continued trust in Carter Honda. Respectfully, Leanne (Client Care Advocate).

November 20, 2025

They are always courteous and respectful. When I am in for maintenance and repairs they thoroughly explained things as in what should be done and what must be done. More

by paulgregoryteacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thea
Nov 25, 2025 -

Carter Honda responded

Thank you for your positive sentiments, Paul! We truly appreciate your feedback. Clear explanations and honest guidance are very important to us. Thank you for choosing Carter Honda — we’re always here to help. Respectfully, Paul (Client Care Advocate).

November 20, 2025

Although my car key was not handed to me in person when my car was drove up for pick up in the dark. I had a scare overnight till next morning and was told that it should be somewhere in the car, perhaps More

by Twinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thea
Nov 25, 2025 -

Carter Honda responded

Thank you for sharing your recent experience. We’re glad to hear that your overall service visit was positive, but we apologize for the inconvenience concerning your vehicle’s key. That’s not the level of clarity or care we aim to provide, especially during evening pickups. We appreciate you bringing this to our attention, and we’ll be reviewing this with our team to ensure better communication and smoother handoffs moving forward. In the meantime, if there’s anything further we can assist with, please don’t hesitate to reach out. Thank you again for your visit. Sincerely, Leanne (Client Care Advocate).

November 20, 2025

The team here is great to deal with! Fast, friendly service, and I always feel well taken care of. More

by dlum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Glavas
Nov 25, 2025 -

Carter Honda responded

Thank you for choosing Carter Honda and for providing us the opportunity to earn your business. Your continued support means a great deal to our team. Sincerely, Paul (Client Care Advocate).

November 19, 2025

Great service attending to a safety concern we had with our front and rear brake lights. Bill was great! More

by mjharvey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 25, 2025 -

Carter Honda responded

Thank you for sharing your recent experience! We’re happy to hear that our team was able to address the safety concern promptly and that Bill provided great support throughout your visit. Your safety is always our top priority. We appreciate your trust in Carter Honda and are here anytime you need us. Sincerely, Paul (Client Care Advocate).

November 19, 2025

Everything went great. On time and ready when they said it would be ready. No hassels. More

by Paynts60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Glavis
Nov 25, 2025 -

Carter Honda responded

Thank you for your feedback! We’re glad to hear everything went smoothly and trouble-free — that’s exactly the experience we aim to provide. We appreciate your visit and look forward to assisting you again in the future. Respectfully, Leanne (Client Care Advocate).