Cardinal Kia

Surprisingly great service. I couldn't get my normal dealership on the phone for 4 days so I tried Cardinal Kia. Glad I did. They answer their phones and were a pleasure to deal I couldn't get my normal dealership on the phone for 4 days so I tried Cardinal Kia. Glad I did. They answer their phones and were a pleasure to deal with. Everything was explained to me before the work started. I was offered some upselling but when I declined, there was no pressure. My car was taken into the shop quickly and the oil change did not take longer than necessary. All in all a great experience and will make this my new go to dealership. Jeff Warrell More

Why I like the Cardinal in Niagara Falls I have two Kia,s and the service is great, the employees go out of their way to make sure the cars are running the best that they can, And treat me I have two Kia,s and the service is great, the employees go out of their way to make sure the cars are running the best that they can, And treat me with respect, and kindness. Dave Chiki More

great service people service made sure I was aware of possible problems with my car. offered options to correct problem with the most economical means. did not feel pressu service made sure I was aware of possible problems with my car. offered options to correct problem with the most economical means. did not feel pressured. More

Great Service Came in to book an appointment for service. Kelley helped me (she remembered my name) and I received service the same day ( as they had an opening av Came in to book an appointment for service. Kelley helped me (she remembered my name) and I received service the same day ( as they had an opening available ). Very fast and friendly service. They also explained the issue throughly. Sarah Bartholomew More

Fantastic experience I entered the dealership never owning a Kia before. I was greeted by a smiling young lady who was very knowledgeable about the vehicles.. She immedia I entered the dealership never owning a Kia before. I was greeted by a smiling young lady who was very knowledgeable about the vehicles.. She immediately put me at ease, having never bought a brand new car before. I absolutely love my new Forte LX+ and want to thank Amy and Cardinal Kia for the amazing service! More

Fantastic! I love my new car! I have only owned two cars my whole life and the last one was a "passed down from parents" car, so I was so nervous about the purchasing routine becau I have only owned two cars my whole life and the last one was a "passed down from parents" car, so I was so nervous about the purchasing routine because I wasn't as familiar with it as I was wishing I was. I went into the Niagara Falls dealership and I was greeted right away with smiles. I was instantly at ease, or at least as much as I could have hoped for! I had my budget, I knew what I liked, and the girl I dealt with was so understanding and helpful. She set me up with the car I was hoping for and at a payment that was even better than I thought I would get. Overall, I had a better-than-better experience with them. They were all incredibly friendly and my car buying experience was a dream! Thank you Cardinal Kia! I read through other reviews here and I had to laugh at the one that called themselves young and educated (mainly because of the grammar and spelling mistakes (educated??), and her misplaced suggestion that getting a better, more expensive car for the same price as the cheaper one was somehow harmful to her (she should look up the word "avenger" if she wants to try using it in the right context)). It was what determined my decision to leave my review. If someone like me can go into a car dealership and without knowing at all how it works or what to expect, and still walk out happier than I ever thought I would, then take it from me, this dealership deserves praise. My nerves were through the roof (it's a huge purchase!) and in the end, here I am with the car of my dreams. Yippee!! More

Deceptive and Shady.. Its clear the positive reviews that are written by the common names followed by basic numbers " Joe 143" etc are FAKE REVIEWS or these people had went Its clear the positive reviews that are written by the common names followed by basic numbers " Joe 143" etc are FAKE REVIEWS or these people had went to another dealership... always read the negative posts first and dont buy in to the positive reviews. I originally told sales rep that I have 10k+tax max price... he said he could make it work and introduced me to a bunch of vehicles priced around 12k ( this is when i spotted the avenger). After test driving the car and noticing some minor issues i decided to sleep on it . The next day I proceeded to the dealership to purchase this dream vehicle, only to be told he never said he would do 10+tax and the price is what it is. WHEN I QUESTIONED HIM HE SAID THE PAYMENTS ARE BASICALLY THE SAME JUST LONGER TERM. When I say 10,000 it does not me show me a 12,000+ car. I cannot call this lying as he never did say it would be 10k but I can gaurentee you it was very deceptive. In short, nothing good to say about this place. More

My go-to car dealership! I have purchased two Kia's from Cardinal Kia and my sister bought a used Jeep from them as well. Every time I deal with them, whether for servicing or I have purchased two Kia's from Cardinal Kia and my sister bought a used Jeep from them as well. Every time I deal with them, whether for servicing or whenever I bought my cars, I have had a grade A experience. I love that they're so friendly all the time, and I love that it's family owned with a family feel to it. My sister and I met the owner and he's so sweet. I will definitely go back for my third car, and I recommend them to everyone. Top notch! :) More

Great experience Purchased a 2016 optima hybrid from this dealer. They were great to deal with. The buying experience was very easy and would recommend this dealer for Purchased a 2016 optima hybrid from this dealer. They were great to deal with. The buying experience was very easy and would recommend this dealer for friendly service. Our new car came washed and prepped and ready to drive off the lot. Took it for the first service last week. The service was fast and professional. Good people to deal with. Cam in sales and Shelly in service. More

Optima hybrid purchase Purchased a 2014 Optima Hybrid from this dealership,my fourth vehicle from them. Service from Cam, Majid and Shelly was outstanding. I will continue t Purchased a 2014 Optima Hybrid from this dealership,my fourth vehicle from them. Service from Cam, Majid and Shelly was outstanding. I will continue to recommend this dealership. More