
Car-On Auto Sales
Ottawa, ON
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697 Reviews of Car-On Auto Sales
exellent service ,good quality products and friendly personnels. i have trust in this dealer and the sales person do not push the customer to make a fast decision . personnels. i have trust in this dealer and the sales person do not push the customer to make a fast decision . More
I have been a customer of Caron for at least 10 years, and that is because I feel that that the quality of the service the staff provides, and the quality of the cars I have purchased, is beyond satisfact and that is because I feel that that the quality of the service the staff provides, and the quality of the cars I have purchased, is beyond satisfactory. The dedicated, knowledgeable, and friendly staff have consistently helped me chose the right car, and everyone in the sales, finance and service dept. truly make you feel like " part of the family". - I would never consider buying a car nor servicing my car anywhere else! More
Nice people to deal with. Jace Baart was friendly, responsive about our needs without being pushy or steering us into anything we didn't want, like or need. Competitive pricing, fair negotiations. Go responsive about our needs without being pushy or steering us into anything we didn't want, like or need. Competitive pricing, fair negotiations. Good description of options with no BS from Finance manager Nathalie Gagne on closing. We're pleased with the vehicle so far. More
From the moment I walked into Car-On Auto in Ottawa I was impressed. Mario Brunet approached me and asked if there was anything in particular I was looking for - no feeling of pressure, just a genuine inter impressed. Mario Brunet approached me and asked if there was anything in particular I was looking for - no feeling of pressure, just a genuine interest in helping. From that first interaction, right through to finalizing my purchase with Sales Manager (Ken Iselmoe) and Business Manager (Nathalie Gagne), the approach was the same - honest and fair treatment with a commitment to customer satisfaction. The used car business is often maligned for fly-by-night outfits and dishonest people so it is hugely refreshing to find a company that is commited to fairness and honesty and meeting the customers needs. I will gladly deal with Car-On Auto again and would have no reservations in recommending them to friends or family for their next vehicle. More
Everyone I dealt with at CarOn was very informed, answered all questions I asked, was helpful and showed interest in the reason for my visit. The friendliness is palpable there; Jace sold me the car answered all questions I asked, was helpful and showed interest in the reason for my visit. The friendliness is palpable there; Jace sold me the car in the summer, and when I returned for winter tire service, went out of his way to be friendly and conversant, as did Richard. Hugo is very efficient, and even recommended and gave directions to a pizza place, which may soon become a top fave! Another time (I think) it was Ty who showed me the workings of the coffee mug cleaner and where the cream was - sounds simple, but it was very inclusive, as I did not have to go to him for anything specific. The waiting area is very pleasant, with lots of magazines. Overall, repeat visits have been enjoyable and not like going to the doctor's, if you know what I mean (no waiting, lots of mags). Also, they put up with my dear dog Teena, welcoming her in as well. Thanks a lot, CarOn. More
The customer service given by Nathalie and Jace was great, they made our car buying experience fun while still remaining professional. We would definitely recommend Car-On to family and friends. great, they made our car buying experience fun while still remaining professional. We would definitely recommend Car-On to family and friends. More
I started with Car-On experience with an advertisement I saw in the Ottawa Sun. It was colourful and detailed with a wide selection of used automobiles at affordable prices. I decided to go in to check out saw in the Ottawa Sun. It was colourful and detailed with a wide selection of used automobiles at affordable prices. I decided to go in to check out their automobiles but had no specific car or brand in mind, only a budget. I was first introduced to Mario Brunet who immediately went to bat for me trying to find a car that fit my price range. I saw several cars but was really set on the 2007 Ford Fusion SEL V6 AWD. I took it out for a test drive and loved the way it handled itself but did not want to make a decision right away without doing my homework. After researching the car and reading reviews I knew this was the car for me. Next, I did financing with Nathalie and she worked extremely hard with the banks to get a low rate over a reasonable period of time. I was also able to get a great bumper to bumper warranty still making my bi-weekly payments within reason. Overall I am extremely satisfied with the Car-On experience and would recommend it to any looking to by used cars. Thanks again guys! More
Very friendly staff and great deals on used vehicles, would recommend anyone thats looking for a vehicle to go there and take a look at what the have, you may surprise on the prices you'll find and the h would recommend anyone thats looking for a vehicle to go there and take a look at what the have, you may surprise on the prices you'll find and the help they will give for you to get a new ride. More
One of the most important rules to a successful business is listening to your clients needs. We asked for a specific product and received knowledgeable advice and quality service. As business owner's ou is listening to your clients needs. We asked for a specific product and received knowledgeable advice and quality service. As business owner's ourselves, you can't get any better than that! Thanks Pierre to you and your staff for the great service! Stéphane & Josée Sarrazin More
It was my first time purchasing a car and the owner, Mr. Caron, has been very patience and most importantly, not pushy at all when suggesting certain cars and brands. They understood very well the customer' Caron, has been very patience and most importantly, not pushy at all when suggesting certain cars and brands. They understood very well the customer's needs and made sure I was on the right track for my first purchase. We worked together in selecting a few cars to try out and I was on the road, testing the vehicles within the first hour. The rest went smooth and fast, I picked the one I liked best and within the next few days I was all good to go in my new car. What I also liked is that they were also not pushy at all when asking if I wanted extras installed on the car. Time was of essence and they made sure none of mine went to waste. I would recommend this dealership to future buyers who do not want to be influenced into buying something they did not need in the first place. Top notch service. More