Car-On Auto Sales
Ottawa, ON
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690 Reviews of Car-On Auto Sales
The approval had taken longer than anticipated. Richard was a busy man, which is understandable being in finance. He seem to make the time also to attend to his customer in mean time, which I feel was impo was a busy man, which is understandable being in finance. He seem to make the time also to attend to his customer in mean time, which I feel was important. It took some time but the overall wait was worth it. Mario was awesome, he made every visit feel very welcoming which also made myself and my family feel welcomed to Car-On. The viewings of the vehicles were great, Mario took the time to answer every and all questions. Other than the overall purchase, I would also like to mention the little incident I had when I took the vehicle home. I went on a road trip and had an issue with my ignition, I called Car-On to resolve it. The gentleman was fantastic and patience while speaking with myself. (dont remember his name). It turned out to be something minor and embarrassing but it was great to have the prompt response. The overall employees were attentive and friendly but the other financial person (I believe her name was Nathalie), appeared to be cold and not very friendly. Keep up good work Car-On. :) More
First off-you pay, you pay! $$450 platinum delivery package, hmm. Engine "shampoo" looks the same when I got it as in the pics of it listed. Interior detailing to "new" condition this vehicle is in goo package, hmm. Engine "shampoo" looks the same when I got it as in the pics of it listed. Interior detailing to "new" condition this vehicle is in good shape inside. There are marks all over the headliner in the back, vehicle inside looks the same as in the listed ad pics. "unconditional" 30 day money back guarantee,, has conditions and you "have" to pay for it. Car Proofed- you pay. Extensive 190 point inspection- I drove off with no antenna on the vehicle. Also I did not ask for this package but I had to pay for it. The charges now brought the "cost" of the vehicle above even black book or competitors prices. This is not a "cheap" vehicle either. "saftied" the current chipped windshield does not comply with safety standards, as a matter of fact it has now cracked to the point I have an appointment to have a new one put in. This of course is report able to MTO. I have made efforts to have these issues resolved without "pressuring" by contacting them different times and ways. Nothing has been done and it is now 2 weeks. I do not have an extra 4 hours in a day to take it there and find a way back. I offered to get quotes local to me to have it fixed properly or they would need to pick it up. Now on a good note- Mario is a decent person to work with. I do like my vehicle as well. we are in the process of trying to resolve these issues More
I had a bad experience in the past with another dealer so went in very nervous they made me feel at ease and comfortable. the experience has been pleasant staff is friendly and knowledgeable. Julie O . went in very nervous they made me feel at ease and comfortable. the experience has been pleasant staff is friendly and knowledgeable. Julie O . More
I had an awesome experience buying my 2013 ford fusion a few weeks ago. Sam took us out for a tour and helped us out with all the features the car has and also kept us entertained while waiting. Richard did few weeks ago. Sam took us out for a tour and helped us out with all the features the car has and also kept us entertained while waiting. Richard did an awesome job getting us the best rate we've had since rebuilding our credit and in a timely manner. Thanks for your help Sam and Richard you guys were awesome. More
Car-on Auto was on my list of car dealers because of their BBB rating. They had a good rating and deserve it. They were straight forward. Gave me a great price and the service preparing the vehicle was their BBB rating. They had a good rating and deserve it. They were straight forward. Gave me a great price and the service preparing the vehicle was as expected. The car was ready , clean, and Richard had all my paperwork perfect and ready for me. I highly recommend this dealership for anyone looking for a used car. More
This is our fourth family purchase at Car-On. Great This is our fourth family purchase at Car-On. Great vehicles, great service and the prices are super. We were treated like royalty and were never This is our fourth family purchase at Car-On. Great vehicles, great service and the prices are super. We were treated like royalty and were never pressured into something we did not want. The staff go out of their way to get you what you want. Pat, our sales person, made sure we got a clean safe vehicle at our budget line. We will definitely return when we need to replace our vehicle. More
I had a Great experience. I didn't feel pressured buying anything, I found that I kept going back to their website seeing their prices were always better. The quality of their vehicles are above wha buying anything, I found that I kept going back to their website seeing their prices were always better. The quality of their vehicles are above what you would see at a lot of others I found. They really take pride in doing great business and making their clients happy and go out of their way. THANKS CAR ON AUTO :) I would definitely recommend anyone I know looking for a vehicle to be going there. GREAT PEOPLE and I would even go back there in the future. More
I saw the ad for the vehicle I was interested in online. I saw the ad for the vehicle I was interested in online. One phone call, one visit, one test drive and one day to think it over (hoping it didn't s I saw the ad for the vehicle I was interested in online. One phone call, one visit, one test drive and one day to think it over (hoping it didn't sell in the interim) and the deal was done. I was very impressed that the staff I dealt with had personal stories about why they had left the car sales business and why they came back. It was a pleasure to deal with people who respect the owner of the business because they appreciate him and the business practices he observes and implements. I dealt with several people at Car-On because they functioned as a team, even providing me a ride home on the evening I went in by bus. If it hadn't been before, the deal was sealed when I arrived to finalize the details. The staff were in a meeting and another customer recounted how he was on his fourth purchase of vehicles for his family because he had had only positive experiences. More
great service no hassel, they explain very well the paper work they go through every step with you great selection of cars available, friendly service work they go through every step with you great selection of cars available, friendly service More
i walked onto this used car lot going to look at a specific vehicle i seen online. the salesmen approached me in the lot with a very friendly hello how is it going what can i help you with. before of specific vehicle i seen online. the salesmen approached me in the lot with a very friendly hello how is it going what can i help you with. before offering me any better deals or other options for vehicles we proceeded to test drive the vehicle i originally cam to look at. after the test drive we did some paper work to see payment options. then he offerd me a deal on a vehicle of the same make and model but 2013 rather then a 2010 for the same payments! this was a great deal and i am very happy with my purchase as well as the service at car-on auto sales. More