
Car-On Auto Sales
Ottawa, ON
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693 Reviews of Car-On Auto Sales
When I was considering where to buy my next car I thought I'd go with the used route, and Car-on is right around the corner from my house so I decided to check it out. When I went in I was met by Jace and wa I'd go with the used route, and Car-on is right around the corner from my house so I decided to check it out. When I went in I was met by Jace and was shown a few cars that I thought would be in my price range. Jace was great and accommodating and I quickly narrowed down the cars I was interested in. Not wanting to buy without at least looking around I told Jace I'd be back. Well I decided to compare what I saw with other vehicles online at other dealerships and used car sites, and found that Car-on was extremely competitive! I went back a couple of days later with my wife to see what she liked and we settled on our top 3. Although Jace was in the day I went back he was already dealing with another customer so he introduced me to Simon who carried on with the same great service Jace had provided me. We quickly settled on a vehicle we wanted and decided to make a deal. So, we were bought in to see Nathalie to work out the financing details. Turns out I ended up owing more on my trade in than I thought and had to pick a different car. Nathalie and Simon were great help and guided us though everything and ensured we got a vehicle that met our needs. I was thoroughly impressed with the service and I could tell I was more than just a sale! I have since recommended Car-on to good friends of ours and was pleased to find out that since they ended up buying from Car-on that received a $100 referral fee! I hope I can make more money from the friends and family I'll send there way! More
Le personnel est amical, attentionné et à l'écoute. Les installations sont modernes et inspirent confiances. Les véhicules sont impécables. Malgré qu'il n'y a pas beaucoup de place pour négoc l'écoute. Les installations sont modernes et inspirent confiances. Les véhicules sont impécables. Malgré qu'il n'y a pas beaucoup de place pour négocier le prix, je recommande fortement Car-On Auto et je suis très satisfait de mon expérience. More
Looking for a good used car. I went in to talk to them and met with Pat. Lots of options, no pressure. Very easy to deal with and quick answers to any questions I had. Great experience and I would recomme and met with Pat. Lots of options, no pressure. Very easy to deal with and quick answers to any questions I had. Great experience and I would recommend them to any of my friends. More
The approval had taken longer than anticipated. Richard was a busy man, which is understandable being in finance. He seem to make the time also to attend to his customer in mean time, which I feel was impo was a busy man, which is understandable being in finance. He seem to make the time also to attend to his customer in mean time, which I feel was important. It took some time but the overall wait was worth it. Mario was awesome, he made every visit feel very welcoming which also made myself and my family feel welcomed to Car-On. The viewings of the vehicles were great, Mario took the time to answer every and all questions. Other than the overall purchase, I would also like to mention the little incident I had when I took the vehicle home. I went on a road trip and had an issue with my ignition, I called Car-On to resolve it. The gentleman was fantastic and patience while speaking with myself. (dont remember his name). It turned out to be something minor and embarrassing but it was great to have the prompt response. The overall employees were attentive and friendly but the other financial person (I believe her name was Nathalie), appeared to be cold and not very friendly. Keep up good work Car-On. :) More
First off-you pay, you pay! $$450 platinum delivery package, hmm. Engine "shampoo" looks the same when I got it as in the pics of it listed. Interior detailing to "new" condition this vehicle is in goo package, hmm. Engine "shampoo" looks the same when I got it as in the pics of it listed. Interior detailing to "new" condition this vehicle is in good shape inside. There are marks all over the headliner in the back, vehicle inside looks the same as in the listed ad pics. "unconditional" 30 day money back guarantee,, has conditions and you "have" to pay for it. Car Proofed- you pay. Extensive 190 point inspection- I drove off with no antenna on the vehicle. Also I did not ask for this package but I had to pay for it. The charges now brought the "cost" of the vehicle above even black book or competitors prices. This is not a "cheap" vehicle either. "saftied" the current chipped windshield does not comply with safety standards, as a matter of fact it has now cracked to the point I have an appointment to have a new one put in. This of course is report able to MTO. I have made efforts to have these issues resolved without "pressuring" by contacting them different times and ways. Nothing has been done and it is now 2 weeks. I do not have an extra 4 hours in a day to take it there and find a way back. I offered to get quotes local to me to have it fixed properly or they would need to pick it up. Now on a good note- Mario is a decent person to work with. I do like my vehicle as well. we are in the process of trying to resolve these issues More
I had a bad experience in the past with another dealer so went in very nervous they made me feel at ease and comfortable. the experience has been pleasant staff is friendly and knowledgeable. Julie O . went in very nervous they made me feel at ease and comfortable. the experience has been pleasant staff is friendly and knowledgeable. Julie O . More
I had an awesome experience buying my 2013 ford fusion a few weeks ago. Sam took us out for a tour and helped us out with all the features the car has and also kept us entertained while waiting. Richard did few weeks ago. Sam took us out for a tour and helped us out with all the features the car has and also kept us entertained while waiting. Richard did an awesome job getting us the best rate we've had since rebuilding our credit and in a timely manner. Thanks for your help Sam and Richard you guys were awesome. More
Car-on Auto was on my list of car dealers because of their BBB rating. They had a good rating and deserve it. They were straight forward. Gave me a great price and the service preparing the vehicle was their BBB rating. They had a good rating and deserve it. They were straight forward. Gave me a great price and the service preparing the vehicle was as expected. The car was ready , clean, and Richard had all my paperwork perfect and ready for me. I highly recommend this dealership for anyone looking for a used car. More
This is our fourth family purchase at Car-On. Great This is our fourth family purchase at Car-On. Great vehicles, great service and the prices are super. We were treated like royalty and were never This is our fourth family purchase at Car-On. Great vehicles, great service and the prices are super. We were treated like royalty and were never pressured into something we did not want. The staff go out of their way to get you what you want. Pat, our sales person, made sure we got a clean safe vehicle at our budget line. We will definitely return when we need to replace our vehicle. More
I had a Great experience. I didn't feel pressured buying anything, I found that I kept going back to their website seeing their prices were always better. The quality of their vehicles are above wha buying anything, I found that I kept going back to their website seeing their prices were always better. The quality of their vehicles are above what you would see at a lot of others I found. They really take pride in doing great business and making their clients happy and go out of their way. THANKS CAR ON AUTO :) I would definitely recommend anyone I know looking for a vehicle to be going there. GREAT PEOPLE and I would even go back there in the future. More