Car-On Auto Sales

Not honest We were all set to purchase a car from Car On, gave the deposit and salesman went to see the manager for approval of the offer. we were buying at a We were all set to purchase a car from Car On, gave the deposit and salesman went to see the manager for approval of the offer. we were buying at advertised price but added on the offer that we wanted alloy wheels included in the price. After waiting around for a while, the manager calls us over to pick our wheels. After another 20 min we pick wheels we like. Then out of the blue, the manager says it will cost another $1100 for the wheels. We say that was suppose to be part of the deal, he says no although it is clealy written on the offer. We are very upset that we wasted all this time, he then offers to go half on the price of the wheels. We said no thanks and walked out.. People that treat us like that don't deserve our business. We also wasted 2 hours of our time. He should have been upfront and refuse the offer as presented from the beginning. We bought a car somewhere else, the salesperson was very honest, no suprise additional cost on agreed price,, we are very happy with our purchase. More

Very dissapointing experience in the end I bought my car about a year ago, they were fully aware this was my first vehicle and added about 7 000$ more to my final contract with warranties and I bought my car about a year ago, they were fully aware this was my first vehicle and added about 7 000$ more to my final contract with warranties and unnecessary packages that does not cover half of the repairs that the car needed since I bought it not that long ago. I was told by other garages that they did a poor job with oil changes and in the first year had to get my brakes and my transmission fixed due to an honesty issue on their part. The seller is an amazing guy, but the aftermath is the issue. As soon as you buy the car and the 30 day is up, they stop responding to car inquiries (not the seller, the garage). My car had a filter problem after one week, which thankfully they took care of, but I should have known it was a bad omen. I had to fix a sensor and was told another sensor would need to be fixed as well soon (obviously not on the warranty) and I had to call about 20 times before I got an answer from Alex. Very unreliable and unhelpful guy, I do not recommend going to see him for problems. It took one month (without exaggeration) to get in contact with him for the help I needed. I am now stuck with a vehicle I still owe 12 000$ on and I've only had it for a year. The car makes horrible sounds and I am afraid of it giving out on me at any point. I am extremely angry and feel that these people care only about money and not customer satisfaction. DO NOT BUY A CAR HERE. Unless you like to lose money...then go ahead. More

service review Every since I purchased my car 3 years ago with the help of Mario, I have received outstanding service and dedication. Since late summer my car has be Every since I purchased my car 3 years ago with the help of Mario, I have received outstanding service and dedication. Since late summer my car has been making strange noise whenever I would make turns, Sharp or gentle. It wasn't clear at first what the problem could be but the service team didn't give up and put a lot of time and effort. My car drives amazingly well now, I would almost say better then when I first bought it 3 years ago. Alex was an amazing help, he went above and beyond with accommodating appointments, keeping a very positive and uplifting attitude with some good humor, setting up my rides to and from work with the very kind driver I think his name is Dan. Over all I definitely recommend this dealership and if you just need a good garage to get something fixed on your car. I also highly recommend to get the extended warranty when you purchase a car!! With just this repair I saved 2999$ all thanks to this warranty!!! More

Found - Chevy Cruze I found their listing for same car better price and mileage than one I was about to buy the following day so this was a "well can't hurt to look" last I found their listing for same car better price and mileage than one I was about to buy the following day so this was a "well can't hurt to look" last min. My first call with Jacques, whom I never got to meet but he had such a welcoming personality made me look forward to going in just to meet the staff. However when I arrived I met with Wade, which was exactly what I needed. He showed me what I wanted and talked to me like a friend, not a pot of gold like many dealers. Never rushed never persuaded just gave me info I needed to make my choice. This was the entire time, it was respect not checking his watch or pushing for more spending. Finance, you get options but no 'convincing you' to take the extras. 3 days later I went back to pick up my Cruze! And of course Wade showed me how to use my new gadgets! (He even managed to get body shop to clear a minor detail - used car always possible you'll have a subtle scuff somewhere) Carey More

Pleasant Experience I was in the market to replace my ageing but beloved 2008 Mazda 3, and came across Car-On Auto online. A great looking and fully loaded Civic caught m I was in the market to replace my ageing but beloved 2008 Mazda 3, and came across Car-On Auto online. A great looking and fully loaded Civic caught my eye, and I called to set up a test drive for the next day. I showed up, but unfortunately, as it was in the middle of the showroom, it wasn't possible for me to test drive right then. I do wish that had been communicated to me, and I could have saved myself the drive across the city during rush hour. However, I went back the day after, and I ended up test driving and purchasing the Civic then. I am still enjoying its peppy drive and high-tech features 4 months later. Mario was helpful and knowledgeable, and I appreciated his straightforwardness. Richard helped make the financing aspect of the purchase easy on me, and worked on my behalf to get the best rate he could. My boyfriend was impressed with the service I received as well, and will keep Car-On in mind when it is time to replace his vehicle. More

Quickest and most pleasant car buying experience ever From our first phone call to Simon, my daughter was in her new used beautiful Honda Civic, deal signed and done within a couple of days! He had her fi From our first phone call to Simon, my daughter was in her new used beautiful Honda Civic, deal signed and done within a couple of days! He had her financed and feeling very empowered at being able to do this on her own. He was patient, kind and gave her a great deal to boot! Nothing but positive reviews from this family! More