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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.1
1,394 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,394 Reviews of Capital Chrysler Jeep Dodge Ram

March 02, 2025

Al Dewan in my opinion is your best salesman . I so appreciate ALS personal touch. More

by Haroldchilds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Dewan, Jag Rai, Remy Frederick
February 28, 2025

Excellent service, great knowledgeable friendly staff, nice facility, quick shuttle ride and pickup… been going there for years More

by JVK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fairyn, Patrick El-Hayek
February 28, 2025

This place has some of the best customer service hands down. There team is fast and full of knowledge. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fairyn
February 27, 2025

Patrick was amazing so was Duston. Made a call and they had me taken care of in mins. More

by queeny772
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duston, Patrick El-Hayek
February 26, 2025

This dealership provided Prompt service with knowledgable technicians. This dealership provided a friendly and knowledgableservice advisor More

by Rodf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
February 25, 2025

The dealership was very helpful. They were able to deliver my vehicle and answer all my questions. More

by D_lafleur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex twin
February 24, 2025

I received a call from the service advisor to have my vehicle at there service center at 8am to have some repairs completed. Had the vehicle at the service at 7:45am to have the repairs completed. I was More

by dempr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clint Thompson, Kasey Arnold
February 22, 2025

The service was quick and they did a bit extra for me. The drive was worth it More

by kathymetzger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rolfe, Paul El-Hayek, Patrick El-Hayek, Cherie Singleton, Dave Desaulniers, Jim Lee, Sean Macdonald, Kasey Arnold, Bill H
February 22, 2025

COMPLETE RIP OFF. They will lie to you, scam you, mark up pricing and fail to leave out valuable information such as the importance of gap coverage. Dustin seemed like More

by KayKay
Recommend Dealer
No
Employees Worked With
Dustin Stone
Feb 24, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Dear Kaitlyn, We are truly sorry to hear about your experience and the difficulties you have encountered, particularly regarding the purchase of your vehicle and the subsequent motor vehicle collision. Based on our understanding, your financial and employment history did not allow for additional b udget within the approved loan to include supplementary financial products, such as GAP insurance, which would have been beneficial in your situation. Essentially, the lending institutions provided a maximum payment allowance, and we secured a vehicle that fit within those parameters. In fact, we reduced our sale price to align with the bank's approval, ensuring you received a very competitive deal on the truck. Furthermore, our management team understands that you lost control of your vehicle on the highway due to icy road conditions. This incident does not indicate a mechanical failure. As an AMVIC-certified dealership and a publicly traded company, we are committed to upholding the highest standards of ethical business practices and transparency. Our dedication to compliance and customer satisfaction is paramount. Dustin, like all our sales representatives, undergoes comprehensive training on our sales procedures, ethical guidelines, and AMVIC regulations. -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

February 21, 2025

Dealership took the time to look after my issue and fix the problem. Very friendly and knowledgeable staff. More

by Marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen, Patrick El-Hayek
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