Capital Chrysler Jeep Dodge Ram
Edmonton, AB
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1,335 Reviews of Capital Chrysler Jeep Dodge Ram
Just what I needed Had a great experience! There were some sticky situations but they were more then understanding and generous with helping getting me in a vehicle. Def Had a great experience! There were some sticky situations but they were more then understanding and generous with helping getting me in a vehicle. Defiantly recommend! #teamKyleWelsh (: More
Great Sales! We have purchased our 2nd vehicle at Capital and both of our kids bought from them too! Our last purchase was in the same day as our daughter and she We have purchased our 2nd vehicle at Capital and both of our kids bought from them too! Our last purchase was in the same day as our daughter and she bought her very 1st brand new car and Jay (our Salesman) made her experience all the better! My husband went in lookin with our daughter and by the end of the day I had traded my old Jeep in for a brand new Jeep Wrangler! Love the new Jeep and the service we received from Jay was above and beyond! Everything he promised he followed through on! He had been by far the best salesperson I have ever dealt with!!! Looking to buy... Go see Jay! More
Overall a great experience! I went in looking to buy my first new vehicle and Kyle Welsh made is as painless as possible! Great customer service and Easy to deal with, he found m I went in looking to buy my first new vehicle and Kyle Welsh made is as painless as possible! Great customer service and Easy to deal with, he found me a truck that had more ootions than i wanted for the same price! The only downside was it had to be brought in and it was a long weekend so it took a few days. Overall was very happy with how things went and i will be going back in the future!. More
Amazing Experience We have had problems in the past with other dealerships. I was reluctant to consider a new van for our family when our old one started to have proble We have had problems in the past with other dealerships. I was reluctant to consider a new van for our family when our old one started to have problems. I reached out to Capital and given our experience of the past, was worried that we would just be treated the same. This was so far from the truth that I am still amazed. Tony was great to us. There was no pressure, just honesty and a true effort to get us what we needed. He did the work, communicated fantastically, and never once tried to push us to something we didn't need or want. I am so happy with the experience at Capital that I will be dealing with them and Tony again. More
Phenomenal! I've bought several vehicles over the past few years from other dealerships but nothing compares to the experience we had with Kyler. He did a phenom I've bought several vehicles over the past few years from other dealerships but nothing compares to the experience we had with Kyler. He did a phenomenal job. So phenomenal that we brought our friends to buy a vehicle from him when we came to pick up our new wheels. It was the most positive stress-fee buying experience we've ever had - and amazingly fast. Literally driving away less than 24 hours after starting the deal was something we've never been able to do elsewhere. Working with Alexandra was also such a pleasure. I would recommend them, and go back to see them in an instant. More
Update to new Jeep We had some damage to our Jeep and went in to ask advice from Thomas Ly. He was very helpful, even though we were not buying a vehicle that day. We We had some damage to our Jeep and went in to ask advice from Thomas Ly. He was very helpful, even though we were not buying a vehicle that day. We went back when we were ready to buy and he found us the vehicle we needed. His style was friendly and helpful, without being overbearing. Our only slightly negative feeling was with the gentleman doing the financial paperwork who was quite short with us when we refused extra warranty. Overall, we were very pleased with our experience. More
Amazing Customer Service !!! After not coming to your dealership for 3 years and swearing up and down that I would never step foot in your dealership I was force too about a few w After not coming to your dealership for 3 years and swearing up and down that I would never step foot in your dealership I was force too about a few weeks again. My car broke down and you guys were the closest dealer. I had the pleasure of dealing with Basem Elhayek the service advisor. From the moment I step out my car I was greeted with his smile from then on it was so smooth and I just felt all my anger with capital was gone. That gentleman know how to treat people with respect and really want's to earn your business. Anyone planning on going to this dealership for service ask for Basem. I'm highly recommending your service department to my friends and family. Awsome job on the new face lift Capital jeep. More
Awesome service from Basem El-Hayek at this location!!! We were evacuated from the Fort Mcmurray area due to a massive wildfire. We are not permitted to go home and are staying in Edmonton. During the e We were evacuated from the Fort Mcmurray area due to a massive wildfire. We are not permitted to go home and are staying in Edmonton. During the evacuation our vehicles A/C was not functioning properly and seemed to lose its ability to cool the vehicle. We also needed the cabin air filter replaced due to smoke and ash particulates. The dealership provided us with rides from and to the shop when needed and recharged the A/C system. They also switched the cabin air filter. Upon picking the vehicle up Basem informed us that due to our situation of being evacuated from our home and city, they would cover the total cost of the A/C recharge and we would only need to pay for the air filter. Outstanding service and nice to see a dealership looking out for fellow Albertans/Canadians in a difficult time. THANKS BASEM AND CAPITAL CHRYSLER JEEP DODGE RAM!!!! More
Things are good again at Capital Dodge! Excellent service on a recall. They made sure the part was in and reserved before booking my appointment, then called when it was done a few hours la Excellent service on a recall. They made sure the part was in and reserved before booking my appointment, then called when it was done a few hours later...not at 5 o'clock like other dealerships (Southtown Chrysler and Team Ford) In 2011 this dealership was a nightmare, but a salesperson gave me his word that things were better so I tried them out again and he was right. Well done. I will be back to purchase a new truck due to this salesman and our service advisor (Basem El-Hayek) and will see these folks again should service be required. More
Great Advice & Service! I was looking to downsize from a truck and having dealt with Tony Heimbecker previously, I knew he was the perfect person to help me find just the rig I was looking to downsize from a truck and having dealt with Tony Heimbecker previously, I knew he was the perfect person to help me find just the right vehicle. His product knowledge is such an asset and his personality makes the whole experience fun. Stop in and ask for Tony... you'll be glad you did! More