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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,588 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,588 Reviews of Capital Chrysler Jeep Dodge Ram

August 19, 2022

I have 2017 jeep Whole day I drop my jeep but nobody informed me its ready or no Very poor customer service More

by Amandeep
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Patrick H
Report | Print
Aug 22, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello Amandeep, the only customer that I could find with your fist name, that owns a 2017 Jeep, and has dealt with Patrick recently was Amandeep Aulakh but if this is you I am at a loss as to why you gave us the review you did. You dropped off and picked up your vehicle the same day. The only thing you had to wait for was your 3rd party warranty company to let us know if they would cover the main concern you came in for. If you are upset that the company said the repair wasn't covered this had nothing to do with Capital or your advisor. Patrick went out of his way to get all the information to your warranty provider and it was their decision alone that determined your repair wasn't covered. If there is something else that happened that I am unaware of please email me your detailed concerns along with your contact information to ghaw@capitaljeep.com and I will do my best address them for you. Geoff Haw Fixed Operations Manager

August 19, 2022

Had my Ram 2500 in for some maintenance. The work was done on time and the staff were very friendly. Received my truck within the promised timeframe. More

by Stang96gt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick H
Report | Print
Aug 19, 2022 -

Capital Chrysler Jeep Dodge Ram responded

So happy to read that your service experience met your expectations. Thank you for taking the time to post your review and thank you for choosing Capital, both are greatly appreciated. Geoff Haw Fixed Operations Manager

August 18, 2022

We are repeat customers at this Dealership and have always been warmly welcomed and treated with the respect and value we have come to expect from everyone here. Any and all questions are answered or i More

by Davedeb1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Dewan, Krystel Santiago, Kirsten Kowall
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Aug 19, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to post the experiences that you have had at Capital and thank you for the business over the years, both are genuinely appreciated. After reading your feedback we couldn't be more proud of our team. We look forward to helping you again in the future. Geoff Haw Fixed Operations Manager

August 18, 2022

Great vehicle service, wonderful technical stuff, quick and helpful. Explain all details of the service. More

by Ethan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul H
Report | Print
Aug 18, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience Ethan and thank you for choosing Capital, both are genuinely appreciated. I will be sure to make Paul aware of your review and we look forward to helping you again in the future. Geoff Haw Fixed Operations Manager

August 17, 2022

I got treated good and got more then I was asking for. Thank you express lane. More

by Violen94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul H, Floyd King
Report | Print
Aug 18, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello Jack, the Express Lane will enjoy reading your review so we appreciate that you have taken the time to post it. We hope to see you continuing to service your vehicle with us , thank you for choosing Capital. Geoff Haw Fixed Operations Manager

August 17, 2022

We got best deal in all over the town. We got 2 Ram 1500 Sports black edition with excellent deals. Thankful to Salesman and Manager. More

by Broadwayz Trucking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Adrian Ramlal
Report | Print
Aug 18, 2022 -

Capital Chrysler Jeep Dodge Ram responded

So glad to read how happy your where with your sales experience and more specifically with Dhiraj and Adrian. I will be sure to make them aware of your post and I hope you are finding the trucks are perfect for your needs. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

August 11, 2022

Very good Service would recommend the quick lube very friendly & efficient staff my technician was very good More

by Randy.morin13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lube technician
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Aug 11, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello Randy, thank you for taking the time to post your service experience with our Express Lane team. I would also like to thank you for continuing to choose Capital to service your vehicles, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

August 09, 2022

Quick and friendly staff. Ably to answer any and all question that one might have. More

by Hanper0913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mya
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Aug 10, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your review and thank you for choosing Capital, both are very much appreciated. Geoff Haw Fixed Operations Manager

August 07, 2022

Capital jeep dodge is always the best place to go with amazing staff and on time service! More

by Addison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirsten , Clint Thompson
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Aug 10, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to post your service experience Addison and thank you for your continued business over the years, both are truly appreciated. Geoff Haw Fixed Operations Manager

August 06, 2022

Always attentive and genuine when bringing in my vehicle for oil changes and check ups. More

by Jordyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen, John , Justin Tulk, Paul H, Jeremy Hamilton
Report | Print
Aug 10, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello Jordyn, thank you for continuing to choose Capital and thank you for taking the time to post your service experience, both are greatly appreciated. Geoff Haw Fixed Operations Manager

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