Capital Chrysler Jeep Dodge Ram

I have had positive experiences with the service advisors. I also appreciate the shuttle service. advisors. I also appreciate the shuttle service. More

Patrick El Hayek is the best, friendly , knowledgeable, fixed my vehicle. Service shop is well organized clean and tidy. fixed my vehicle. Service shop is well organized clean and tidy. More

Awesome salesman (JT) and can’t beat the service department (Patrick) Jade in finance is a doll. department (Patrick) Jade in finance is a doll. More

Bought a new vehicle. Went to pick up and the sales person was late, then forgot to give us manual and paperwork. Still have not gotten paperwork, Manual or mats for our v Went to pick up and the sales person was late, then forgot to give us manual and paperwork. Still have not gotten paperwork, Manual or mats for our vehicle despite multiple attempts at trying to get information More

I can tell you this, DO NOT GO TO THIS DEALERSHIP, they only want your money, they are expert in MANIPULATING a FIRST TIME BUYER. They will take advantage of you, I will NEVER go back to this dealership. I only want your money, they are expert in MANIPULATING a FIRST TIME BUYER. They will take advantage of you, I will NEVER go back to this dealership. I was pressured to buy a vehicle right on the spot. I hate them and I don't like them. I am not happy at all when I purchased this vehicle. I just realized it after I signed the document that I was aggressively push and manipulated at sales department and finance department. So lesson learned, do not let the dealership take control of you, because at the end of the day, it is me who will spend the money, it is me who will suffer. This dealership saw me that I am a newbie in buying a car, newbie in Canada. Be wise, be smart. DO NOT GO TO THIS DEALERSHIP. More

I purchased a 2016 Dodge Grand Caravan. After negotiating the price on the phone, I had my mechanic go in and do an inspection. They gave him a mechanical inspection from their mechanics sh After negotiating the price on the phone, I had my mechanic go in and do an inspection. They gave him a mechanical inspection from their mechanics showing everything was checked off as ok. He was told when he wanted to do the test drive he was only allowed to take the van around the block. Their mechanics had cleared all the codes. The van looked ok. I completed the purchase and picked up the van on Saturday. 20 minutes into driving it home it started stalling whenever the van was brought to a stop. I called my mechanic and he said he would come check it on Monday. On inspection Monday the transmission torque converter is failing and it will cost approximately $4000 to repair. When I called the dealership, I was told because my mechanic did the inspection there was nothing they could do. They can cover up an issue, and if you don't discover it, it is your problem. I am looking to get the van repaired or returned for a refund. When asking the salesman and their internet sales manager for their managers contact information, they won't answer my texts or emails. I have an employee that needs the van out of work because of Capitals lack of action. I have filed a complaint with Amvic but hope you contact me and resolve this fairly. I am sadden that there is a lack of caring. This type of business practice has affected our business and staff. More

I was looking for a specific vehicle, a Honda Pilot, I contacted them via email and Hadi responded within 15 minutes. I gave them a down payment to hold the vehicle until I could get in to look at it in p contacted them via email and Hadi responded within 15 minutes. I gave them a down payment to hold the vehicle until I could get in to look at it in person. I went in the next day and took it for a test drive. I purchased it and drove it home, a very satisfied customer. If you’re looking for a very positive experience give Hadi a call, and to whoever is in that position, give Hadi a well deserved promotion, he goes above and beyond! Also when it comes to paying for your purchase you should deal with Erika! Friendly and very knowledgeable It has been my pleasure to deal with these two people and also with this dealership! Cudos to you! More

This dealership fraudulently sold a vehicle to a man with a brain injury who doesn't comprehend the consequences of them allowing it to happen. They never once asked him for any income verification, bank sta a brain injury who doesn't comprehend the consequences of them allowing it to happen. They never once asked him for any income verification, bank statements, proof of employment, credit check, nothing. Once I tried to work with them kindly to resolve the issue I was given nothing but the run around and refusal to resolve my complaint. The manager Robbie tried to bribe 5K cash to keep the vehicle that they sold by committing fraud, he didn't care that this will put a disabled man and his family on the streets since it's almost his entire income to pay for. Robbie also tried saying he could file bankruptcy because a brain injury stops him from needing credit..... how sickening, that is discrimination at it's finest!!! People still need credit for cell phones or rentals. 10/10 do not purchase here. More

Excellent Experience I was privileged to deal with a young salesman named Hadi. He was professional, knew his stuff and seemed to go above and beyond to help make sure I was happy. If your looking for a young salesman named Hadi. He was professional, knew his stuff and seemed to go above and beyond to help make sure I was happy. If your looking for a new vehicle go to Capital and ask for him, you will NOT be disappointed. As for the scary part dealing with the financial end (aka money), Jade is truly amazing!!! She's always smiling, a true pleasure to deal with, she made the scary foreboding money part seamless and easy and almost fun. She is amazing and makes the customers life easy and stress free. No regrets other than I likely won't buy another vehicle for a while, IF I do......Capital will be the one selling it to me More

Try to push vehicles that don’t meet your need also push for higher prices than you want. Seen a vehicle on thier website for 25,600. I go in there they show me a paper saying it’s 37,000. Not very good wo for higher prices than you want. Seen a vehicle on thier website for 25,600. I go in there they show me a paper saying it’s 37,000. Not very good would not recommend going there More