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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

3.9
1,335 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,335 Reviews of Capital Chrysler Jeep Dodge Ram

November 01, 2021

Not very happy with this dealer again 20.000.00 dollars over sticker price they are going to adjust price for the new one or I am not taking it More

by kenvalin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
October 30, 2021

I’ve been with this dealership for 8 years now. People are accommodating but some are bully especially if your not buying a new vehicle. If you’re just asking for help it looks like you’re wasting their t More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oil change department
Report | Print
Nov 01, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Ed, thank you for your review but I would be interested in hearing more. If you are willing I would appreciate you sending me a more detailed email to ghaw@capitaljeep.com or calling me at 780-435-4711 so I have a better idea of the changes need to earn a 5 star from you next time. Thank you in advance. Geoff Haw Fixed Operations Manager

October 30, 2021

Excellent service right on time with detailed explanation of repairs & service with a good discount More

by Mohamad Burhani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Report | Print
Nov 02, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Mohamad, thank you for posting your service experience and thank you for choosing Capital to take care of your vehicles needs. I will make sure that your advisor Paul is aware that your were happy with the service your received and we look forward to helping you again next time. Geoff Haw Fixed Operations Manager

October 29, 2021

Good services. Very attentative to your need. listen to your need. very reliable. work fast in getting in and out of the maintenance shop. More

by Bruce Davidson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catherine Steeves
Report | Print
Nov 01, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review Bruce and thank you for your continued patronage over the years, both are appreciated. Geoff Haw Fixed Operations Manager

October 29, 2021

Friendly, courteous service advisor. Vehicle was ready when promised. They informed me by text. Very nice shuttle drivers! Very happy with my service experience. More

by ksteinbring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy the shuttle driver 5 stars, Patrick El-Hayek
Report | Print
Oct 29, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience Karen, both your review and your business are genuinely appreciated. I will make Patrick, the shuttle drivers, and the rest of team aware how happy you were with their customer care. Enjoy your weekend. Geoff Haw Fixed Operations Manager

October 27, 2021

I brought in my Jeep for winter tires and check on brakes and was kept informed from the start . I feel that Patrick is one of the best advisors . He keeps me informed of the work and time frame Jeep would b More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Report | Print
Oct 28, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Tammy, we really appreciate you taking the time to post your service experience with Patrick. I agree with you, I think he is one of the best advisors as well and I am happy to read that he is taking such good care of your service needs. Thank you for choosing Capital and we look forward to helping you again in the future. Geoff Haw Fixed Operations Manager

October 27, 2021

Paul from customer service intake was pleasant and informative to deal with. He Kept me apprised of the whole process. Capital washed my Durango and offered valet service delivery for me. Job well don More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Report | Print
Oct 28, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience Shawn. I also wanted to thank you for your continued business over the years, it is very much appreciated. I will make sure Paul knows how happy you were with the customer care both he and the team in service provide and we look forward to helping you again. Geoff Haw Fixed Operations Manager

October 26, 2021

Excellent service from capital chrysler this is my third truck so gotta good deal 👍 Excellent More

by Pardeepsehmbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Report | Print
Oct 28, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your review and thank you for continuing to choose Capital, both are greatly appreciated. Geoff Haw Fixed Operations Manager

October 26, 2021

Service department is great. Always accommodating, they treat customers beyond what’s expected. Always doing a good job! More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek, Paul El-Hayek
Report | Print
Oct 27, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for posting your service experience Carol and thank you for your continued patronage, both are genuinely appreciated. I will be sure to make Paul aware of our review and we look forward to helping you again in the future. Geoff Haw Fixed Operations Manager

October 25, 2021

Quick and fast service. Was kept up to date. Great service from the advisor. Keep it up More

by TF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Report | Print
Oct 26, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience and thank you for choosing Capital to service your vehicle, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

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