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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,555 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,555 Reviews of Capital Chrysler Jeep Dodge Ram

September 22, 2024

Quick lube bay was great with friendly staff that completed the service with a smile More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pardy, Lisa Macrae
Sep 23, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Jules, I am happy to read that the Express Lane team took good care of you. Thank you for sharing and thank you for choosing Capital for your vehicle needs, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

September 19, 2024

Great service for when you need it. Always have my best interest at heart. Friendly personal. More

by Jerry.weder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek
Sep 20, 2024 -

Capital Chrysler Jeep Dodge Ram responded

I am happy to read how well Basem and the team have been taking care of you Jerry. Thank you for sharing and thank you your patronage over the years, both are genuinely appreciated. I will be sure to make Basem aware of your post and how happy you are with his customer care. Geoff Haw Fixed Operations Manager

September 19, 2024

I have been dealing with this dealership since 2010. I have purchased two minivans, 4 Rams and 3 jeeps. I keep going back because they have always given me great deal and great service. More

by Stevelsager
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Thompson, Paul El-Hayek, Jeremy Hamilton, Floyd King
Sep 20, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Stephen, I am happy to read that our entire team (Service, Sales, and Parts) has taken good care of you and your family over the years. I will make sure that your advisor from your most recent trip, Patrick, is aware of you post and we look forward to the next time we can help you. Thank you for continuing to choose Capital for your vehicle needs. Geoff Haw Fixed Operations Manager

September 19, 2024

I appreciated the speed that they got me in and that they could work around my schedule so I did not lose any work. More

by Inspectorknapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steeves
Sep 20, 2024 -

Capital Chrysler Jeep Dodge Ram responded

So happy that we could help. Thank you for sharing your service experience with us and thank you for choosing Capital for your vehicle needs, both are very much appreciated. Geoff Haw Fixed Operations Manager

September 17, 2024

It has a great communication system to remind customers about the service and appointment time reminder. Very good services. More

by Cecelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gamblin
Sep 18, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for sharing your service experience with us Cecelia and thank you for choosing Capital, both are greatly appreciated. I will pass along your post to the team, and we hope we can help you again in the future. Geoff Haw Fixed Operations Manager

September 13, 2024

Gas tank tray replaced. Price came in on mark with quote and didn’t need to return the next day to pick it up. Not a dealer issue but Stellantis needs to make this a saf More

by robertmichaelwoodcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Sep 16, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Robert, thank you for sharing your service experience with us and thank you for choosing Capital, both are truly appreciated. We will also bring up your story with the appropriate Stellantis department when the opportunity arises. Geoff Haw Fixed Operations Manager

September 12, 2024

I had. very positive experience at Capital Dodge the service was friendly and professional. I highly recommend the service at this dealership. Thanks Harl More

by harleyn77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek, Cherie Singleton
Sep 12, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Harley, thank you so much for taking the time to share your service experience with us and thank you for choosing Capital for your vehicle needs, both are truly appreciated. I will be sure to make your advisor Patrick aware of your post, and we look forward to the next time we can help you. Geoff Haw Fixed Operations Manager

September 10, 2024

Great place for fair treatment ! ! The service team is amazing ! Sales team isn’t pushy and they don’t “girlsplain” things More

by Sunflower295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Iskiw , Catherine Steeves, Patrick El-Hayek, Cherie Singleton
Sep 11, 2024 -

Capital Chrysler Jeep Dodge Ram responded

So happy to read how pleased you are with our team, both in Service and Sales. Thank you for sharing and thank you for choosing Capital, it is genuinely appreciated. Geoff Haw Fixed Operations Manager

September 10, 2024

Did not notify me of: 25% duty Loss of factory warranty NVIS need for original Manufacturer’s EPA original (requirement) Gave me $1 for trade in with nearly (spare new) new Michelin tires and transmiss More

by raynoldiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Sorochan
Sep 13, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Ray, you were on your way from Alaska to south of the 49th parallel when your diesel engine failed. There is no value in a 2004 diesel truck if it doesn't have a working diesel engine. I am sorry that your truck let you down and you were put in a position that you had to purchase, but no matter if it had new components or not, an older diesel truck without a working diesel engine does not have resale value. I hope you've been able to get the paperwork straightened out going south with a Canadian vehicle, and I hope you are enjoying your purchase. Geoff Haw Fixed Operations Manager

September 09, 2024

Recently purchased a used Durango at this dealership. During the drive home the check engine light came on. A few days later the change oil warning indicator activated after driving maybe 200 kms. The ti More

by Todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hadi
Sep 10, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Todd, I would like to look into your concerns for you but unfortunately you're not the only Todd in our database. Please email me your full name along with you contact information so I address this and have someone reach out to you. My email address is ghaw@capitaljeep.com Geoff Haw Fixed Operations Manager

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