Capilano Audi

Almost perfect. I was pleased with the friendliness and professionalism of the staff. However, it would be great if the introduction to the various functions of the I was pleased with the friendliness and professionalism of the staff. However, it would be great if the introduction to the various functions of the gadget-rich car could be conducted at a slower pace, as not everyone is technology savvy. There were quite a bit of information to be swallowed within a short period of time. Providing the client with more hand-on expierences will likely enhance learning. More

Excellent Customer Service As always the team at Capilano Audi was amazing. This will be the 10th car I have purchased from the same location. They are always professional and c As always the team at Capilano Audi was amazing. This will be the 10th car I have purchased from the same location. They are always professional and courteous and their commitment to customer service is outstanding. More

Customer service I felt Aaron did a great job of comparing my various options and found a vehicle that fit both my needs and price range. He was very informative and d I felt Aaron did a great job of comparing my various options and found a vehicle that fit both my needs and price range. He was very informative and did not push too hard like other car salespeople. I was very happy with his service and he was prompt responding to me and my questions. He went far above what was expected More

Audi test drive, order and delivery Prompt, courteous service,--returned calls when promised, car delivered on time , excellent pre delivery instruction and coordination ---professional Prompt, courteous service,--returned calls when promised, car delivered on time , excellent pre delivery instruction and coordination ---professional approach with no heavy sales practices --very happy overall More

Outstanding Customer Service Adrian was great! He was super friendly, very knowledgeable and focus on customer satisfaction. I noticed a minor issue with the car post purchase he Adrian was great! He was super friendly, very knowledgeable and focus on customer satisfaction. I noticed a minor issue with the car post purchase he was respond rapidly and made arrangement to resolve it in a timely fashion. If the top customer satisfaction score is 10 I would rank 10+1. More

GREAT CUSTOMER SERVICE Carlos was great in taking care of us. He took his time exploring the different options for the car and after everything we decided to go with a diffe Carlos was great in taking care of us. He took his time exploring the different options for the car and after everything we decided to go with a different model. Great experience overall. Thanks everyone! More

GREAT JOB ALL AROUND A fantastic all around experience with Capilano Audi. Adrian was great! He was very patient, professional and knowledgeable. Overall a 10/10 all a A fantastic all around experience with Capilano Audi. Adrian was great! He was very patient, professional and knowledgeable. Overall a 10/10 all around. Would not hesitate to come see them for another vehicle. Everything was delivered as promised. More

Personal, expert service I leased my second Q5 from Capilano Audi and I was thrilled to work with Tim and Justin. They worked with my husband and I to identify a new Q5 that c I leased my second Q5 from Capilano Audi and I was thrilled to work with Tim and Justin. They worked with my husband and I to identify a new Q5 that checked all our boxes for function and features at a price consistent with our expectations. Tim and Justin worked hard to make the lease upgrade a seamless and streamlined experience. As we say to all our friends, once you drive an Audi there is no going back! And if you're in the market, give Tim and/or Justin a call at Capilano Audi. More

Awesome service! I honestly don’t mind taking my car in for service. I love the staff and awesome service that I get every time I’m there! I honestly don’t mind taking my car in for service. I love the staff and awesome service that I get every time I’m there! More

Leasing a new SQ5 A very pleasant experience with knowledgeable, helpful non-pushy staff who made it very comfortable for me to decide on a lease of a new vehicle even A very pleasant experience with knowledgeable, helpful non-pushy staff who made it very comfortable for me to decide on a lease of a new vehicle even though I went in with the intention of leasing a pre-owned SQ5. It made complete sense to lease a new one and after a test drive and helpful advice I signed up for a 3 yr lease and I am very happy with the car and service I received. More