Capilano Audi

Top Rate, Very Professional James Rincon spent a lot of time with me presenting me with options and going the extra mile to help me make choices and to make things work. I canno James Rincon spent a lot of time with me presenting me with options and going the extra mile to help me make choices and to make things work. I cannot say enough about his professionalism, courtesy and transparency in dealing with me. This can be said about the entire dealership. More

First Class All the way Aarron and JM provided and excellent, low pressure and easygoing sales processes. They listened and responded to our needs and concerns. The rest of Aarron and JM provided and excellent, low pressure and easygoing sales processes. They listened and responded to our needs and concerns. The rest of the staff in Parts, Natalie, in business services and Matt in vehicle overview and tutorial were all very easy to deal with and provided a very positive buying experience. Highly recommend the dealership and Audi! More

Great service on short notice I first approached the dealership a couple of weeks before purchasing. Carlos was friendly and helpful getting the car I was interested in from a sto I first approached the dealership a couple of weeks before purchasing. Carlos was friendly and helpful getting the car I was interested in from a storage lot to enable me to do a test drive. He followed up with regular emails, and after I advised him I wished to purchase he arranged everything on only a couple of days notice. The business officer was friendly efficient and knowledgeable concerning my financing. Finally, the briefing on how the car worked was great. All in all first rate More

An amazing customer experience as always! Alan has always been an amazing individual to deal with. I truly appreciate his dedication to ensuing his customers are taken care of! Thank you so Alan has always been an amazing individual to deal with. I truly appreciate his dedication to ensuing his customers are taken care of! Thank you so much! More

Professional, fair, and friendly throughout An exceptionally good car buying experience. During the fair and friendly purchase negotiations of a previously used vehicle, Aaron Li and Ryan co An exceptionally good car buying experience. During the fair and friendly purchase negotiations of a previously used vehicle, Aaron Li and Ryan conducted themselves in a professional and straightforward manner. After purchase, during the delivery walk around, some previously undiscovered minor damage to the vehicle’s paint was found. I was very impressed when Ryan and Aaron without any debate, immediately offered to repair the damage to my total satisfaction. More

Wonderful Experience The Capilano Audi staff made our car buying experience exactly as it should be. From the time we walked in the door until the minute we walked out to The Capilano Audi staff made our car buying experience exactly as it should be. From the time we walked in the door until the minute we walked out to get into my new car, I felt valued and welcomed. The whole process from deciding on a car, the test drives, the paperwork and the pick up of the car could not have been more smooth or enjoyable. Aaron was extremely knowledgeable about the cars we were looking at and was able to answer any question we had. Everyone we dealt with was fantastic! It was a pleasure to deal with the staff at Capilano Audi and we would recommend them without hesitation. More

Enjoyable Purchase The Capilano Audi dealership made buying a car an enjoyable experience. From th moment we walked into the dealership we were warmly greeted and assist The Capilano Audi dealership made buying a car an enjoyable experience. From th moment we walked into the dealership we were warmly greeted and assisted by a very knowlegaebke team. We walked into the Audi dealership looking for a new car but not necessarily walking out with a new vehicle that trip. We ended up walking out with a new Q7 and have been very pleased with our purchase. I’d recommend Calilano Audi to anyone in the market, looking for a great vehicle but also excellent service. The whole processs from inquiry to test driving the vehicle to signing the paper work was enjoyable. More

Amazing Friendly and knowledgeable stuff. Easy to work with! Capilano Audi location is close distance from my home. Always deferent cars in showroom. Business Friendly and knowledgeable stuff. Easy to work with! Capilano Audi location is close distance from my home. Always deferent cars in showroom. Business hours are early till late - great! More

Great service as always from the service department. My first service for my new Audi S5 Sportback (15,000 kms). Everything from the work to the service provided was top class. Friendly drive to my dest My first service for my new Audi S5 Sportback (15,000 kms). Everything from the work to the service provided was top class. Friendly drive to my destination after I dropped off the car, work completed on schedule and 1st class service from Richard and the team. More

Best car buying experience by a mile This was the second car my wife and I bought at Capilano Audi. Every staff member we came in contact with was friendly and knowledegable and each one This was the second car my wife and I bought at Capilano Audi. Every staff member we came in contact with was friendly and knowledegable and each one communicated their information to us in a easy to understand manner. From picking the right car with the right extras to working out the financing to getting a thorough introduction on delivery day the entire process was smooth and proffessional and truly enjoyable. Thank you everyone. More