Capilano Audi

Efficient sales completion The experience was very pleasant and the staff were all very professional, knowledgeable and efficient. No hassle at all. Would probably use them a The experience was very pleasant and the staff were all very professional, knowledgeable and efficient. No hassle at all. Would probably use them again for my next purchase. More

personal and intentive. Sales team was accommodating and were able to readily provide test drive options. The leasing team was efficient and knowledgeable. Leasing options Sales team was accommodating and were able to readily provide test drive options. The leasing team was efficient and knowledgeable. Leasing options were well presented. More

A great experience ..again. As always, a first class experience.in all respects. Honestly,I can find no fault or improvements needed.....a model for other dealers to follow., As always, a first class experience.in all respects. Honestly,I can find no fault or improvements needed.....a model for other dealers to follow., regardless of brand of car sold. Six years of satisfaction, with a nice group of professionals to deal with. Don More

Best Customer Service! My service rep Richard is one of the best customer service reps I've ever had the pleasure to work with. He's always friendly and personable and he g My service rep Richard is one of the best customer service reps I've ever had the pleasure to work with. He's always friendly and personable and he goes over and above the call of duty to help me out with my vehicle whenever I need. The accomadtions he makes for me is one of the key reasons I love my Audi Q5 that much more! He's always aware of time crunches I may have in getting my vehicle back and fits me in for emergencies asap and even makes sure I get a ride without waiting any lengthy time. He always follows up and follows through. I hope I will continue to have the pleasure to work with Richard in the future! More

Excellent Helpful, friendly and knowledgeable service. Fast and convenient leasing process. Right selection with good deal in mind. Thoughtful gift at the end! Helpful, friendly and knowledgeable service. Fast and convenient leasing process. Right selection with good deal in mind. Thoughtful gift at the end! Excellent, excellent and excellent experience. More

Excellent care and service Clean, respectful low-pressure environment to look at cars. Chris was great to us as we navigated the many options around the purchase of our new car. Clean, respectful low-pressure environment to look at cars. Chris was great to us as we navigated the many options around the purchase of our new car. More

Outstanding sales experience My 2018 S5 is the 5th Audi I have acquired from Capilano Audi. Each time, Capilano Audi has worked hard to find me the right vehicle for the right dea My 2018 S5 is the 5th Audi I have acquired from Capilano Audi. Each time, Capilano Audi has worked hard to find me the right vehicle for the right deal. The buying experience is professional from start to finish, and they line up their team and insurance help in a way that gets you in and out as quickly as you need. More

Exceptional care and service I found really bad slashes and cuts on two tires that made me really worry about driving even for another day. I called several repair shops to buy I found really bad slashes and cuts on two tires that made me really worry about driving even for another day. I called several repair shops to buy / install new tires quickly but none of them could take the job so I called this Audi dealer where I take my car for service. They knew I have snow tires. Instead of selling new summer tires which I thought I should get first, they suggested me to swap to winter tires as it will need to be done soon regardless and told me I can buy the summer tire next time when I visit. The tires they quoted me was very reasonable. They squeezed me in the afternoon and even washed my car after the service. I can't imagine any other place could give such service. More

Winter Tires made easy Every part of my experience in getting winter tires went extremely well - from my original phone call to getting into my freshly washed car with new w Every part of my experience in getting winter tires went extremely well - from my original phone call to getting into my freshly washed car with new winter tires. More

Purchasing my A3 Have been driving A6, A4 and now A3 and I have been coming to Capilano Audi for over 20 years and I can highly recommend them. Have been dealing with Have been driving A6, A4 and now A3 and I have been coming to Capilano Audi for over 20 years and I can highly recommend them. Have been dealing with Dan Gyra in the service department and he is excellent. Purchased my A3 from a compitent helpful gentleman. Chris Bong was excellent and I will highly recommend him. More