Capilano Audi
North Vancouver, BC
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1,066 Reviews of Capilano Audi
Just Purchased 2018 Q5 Very happy with Boris and with Tim who focused on how to make the deal happen within my budget. I was recommended to Boris by a friend of a friend w Very happy with Boris and with Tim who focused on how to make the deal happen within my budget. I was recommended to Boris by a friend of a friend who raved about his experience. More
Nice customer service I have been treated like a guest! Very smooth experience. Special thanks to Aaron. He is Very professional and patient sales man. Looking forward for I have been treated like a guest! Very smooth experience. Special thanks to Aaron. He is Very professional and patient sales man. Looking forward for the next visit. More
Friendly Location is perfect from my place, easy to get. Hours are long and that helps a lot. If have a question, they have or find an answer for you Location is perfect from my place, easy to get. Hours are long and that helps a lot. If have a question, they have or find an answer for you More
Great experience and great service I have purchased several vehicles from Capilano Audi and the service is always great. Sales and service departments have never let me down. Highly r I have purchased several vehicles from Capilano Audi and the service is always great. Sales and service departments have never let me down. Highly recommend! More
2nd Audi purchase Dealt with Trevor 6 months ago and didn't manage to get a deal together (through no fault of Trevor's). I went back to him after buying another car w Dealt with Trevor 6 months ago and didn't manage to get a deal together (through no fault of Trevor's). I went back to him after buying another car which turned out I didn't like at all. Nothing to do with Trevor, but quite disappointed in my trade-in value, however that's the joy of dealing with a dealer as opposed to a private sale. I know Capilano Audi needs to make money on both the resale of my trade-in plus the new A3 I just bought, but really that much????. Also, I didn't realize when I was looking at the A3 model Trevor selected for me, that the A3 is the ONLY model that doesn't have the Homelink Garage door opening capability. It wasn't until I had finalized the deal that I realized I didn't see a button to operate a garage door in the car. I can't believe I have to start using my 'clicker' again that I haven't needed for 6 years. How expensive is it to have this small option built into the A3???? It can't be that much. Other than that, looking forward to dealing with Audi for all my future A3 'needs', whatever they may be. More
New 2018 Audi Q5 I'm very happy with the whole process of buying a Q5 at Capilano Audi. Bobby Levit was my salesman. Bobby was very helpful in answering all of my qu I'm very happy with the whole process of buying a Q5 at Capilano Audi. Bobby Levit was my salesman. Bobby was very helpful in answering all of my questions about the Q5 line. Once I made up my mind up Bobby found my vehicle in the dealer inventory. I felt very good about the deal on my Q5. The next day was delivery day. Not haveing a ride to North Van (I live in Port Coquitlam) Bobby offered to come and give me a ride. This was on a day off for Bobby no less. I was very impressed. Everything was ready for me when I arrived. All the paperwork was handle without any delays. I was out the door and enjoying my new Q5. Everyone I met and dealt with were so nice to me. I thank Bobby and the rest of the Capilano Audi team for making my SUV purchase so enjoyable. More
Fantastic experience @ Capilano Audi From my initial phone call to Trevor , to taking delivery of my new vehicle , every part of the process was friendly, professional and personable. From my initial phone call to Trevor , to taking delivery of my new vehicle , every part of the process was friendly, professional and personable. The Team at Capilano Audi are top notch and they made it a seamless and thoroughly enjoyable experience. Great group of people and I would highly recommend giving them a call when looking for your next vehicle. More
Excellent and consistent Always provide the top-notch service. Can’t ask for better. Always excellent and consistent. Will definitely come back for a new car when current leas Always provide the top-notch service. Can’t ask for better. Always excellent and consistent. Will definitely come back for a new car when current lease ends. More
Used car purchase Good car buying experience. Seemed to offer a decent price for my trade in. Very efficient business office. Dedicated staff to show how the new car wo Good car buying experience. Seemed to offer a decent price for my trade in. Very efficient business office. Dedicated staff to show how the new car worked More
Excellent Vehicle Purchase Experience at Capilano Audi Very personable, courteous & knowledgable sales representative / Audi Brand Specialist (ABS) The ABS was quick to ascertain our pre-owned vehicle pre Very personable, courteous & knowledgable sales representative / Audi Brand Specialist (ABS) The ABS was quick to ascertain our pre-owned vehicle preferences and to select candidate vehicles from inventory for our inspection & test drive. There was absolutely no pressure to purchase. The ABS focused only on how well we thought the candidate vehicles met our requirements. The ABS quickly organized the paperwork once we had decided which vehicle to purchase and made us aware of a Winter Wheel & Tire package available at a very competitive price that we purchased with the vehicle. The Audi Certified vehicle program was a prime consideration in our purchase as it provides a 2 year or 80,000 km warranty. As part of the Audi Certification, our vehicle had been thoroughly inspected by Audi's service department, fully serviced and came with a brand new set of all-weather tires. On handover to us at Capilano Audi, the vehicle had been fully detailed and was spotless inside and out. An ICBC insurance agent was available in-house to finalize that aspect of the purchase prior to us taking delivery. While waiting for the final vehicle wash to be completed, the ABS introduced us to Service Dept. and Parts Dept. staff for future contact if required. The dealership showroom was neat, clean, and well organized with comfortable seating everywhere and well stocked prospective customer / client amenities. All in all It was a pleasure purchasing the vehicle from this Audi team. More