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Capilano Audi
North Vancouver, BC
1,066 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,066 Reviews of Capilano Audi
February 21, 2019
anyone can be ordinary My Audi experience is the perfect example of what it means to go above and beyond. ....k, the fact that I remember the names of every individual My Audi experience is the perfect example of what it means to go above and beyond. ....k, the fact that I remember the names of every individual I dealt and the role that they played with in the last 48 hours is part of the reason that I am filling out this survey...all equally impressive and...thank you to each and every one of you! More
by Jen jen
Employees Worked With
Tim Cheung, Matthew Tarka, Andrew Ballantyne, Ryan Lee
February 20, 2019
Service my vehicle Friendly, close to my home. Open hours are meet my work schedule. Familiar faces all the time, come there and seems like people know me and expecting Friendly, close to my home. Open hours are meet my work schedule. Familiar faces all the time, come there and seems like people know me and expecting me. More
by Eduard
Employees Worked With
Tim Cheung, Trevor Smith, JM Lopez, Tim Tanaka
February 19, 2019
Service is excellent I have been dealing with Capilano Audi for over 7 years and their service department is second to none. The work is very well done, work is completed I have been dealing with Capilano Audi for over 7 years and their service department is second to none. The work is very well done, work is completed within the timeline given and the explanations are clear and professional. More
by euro6
Employees Worked With
Desmond Ng
February 18, 2019
Excellent car buying experience Excellent customer service and very friendly staff who care about my needs. They care about what I wanted and not just selling me things I didn't need Excellent customer service and very friendly staff who care about my needs. They care about what I wanted and not just selling me things I didn't need. More
by Suk123
Employees Worked With
Derek Lau, Andrew Ballantyne, Ryan Lee
February 14, 2019
Staffs and product Staffs at Capilano Audi are knowledgeable, friendly, thorough and great attention to details. Price-wise I wish the discount and trade-in value were Staffs at Capilano Audi are knowledgeable, friendly, thorough and great attention to details. Price-wise I wish the discount and trade-in value were a little higher. More
by pwvw
Employees Worked With
Tim Cheung, Matthew Tarka, Nihk Lo, Natalie Zepedeo
February 13, 2019
Exceptional Cars, Exceptional Service Had a great experience dealing with Derek Lau and his team purchasing my new Audi Q5. Will definitely recommend this dealership to all my friends and Had a great experience dealing with Derek Lau and his team purchasing my new Audi Q5. Will definitely recommend this dealership to all my friends and family! More
by Carguy604
Employees Worked With
Derek Lau
February 11, 2019
Terrible service The service was very unsatisfactory. After my car was serviced under warranty and having it for 3hrs you couldn't even wash the car. 2nd complain The service was very unsatisfactory. After my car was serviced under warranty and having it for 3hrs you couldn't even wash the car. 2nd complaint if you say you can pick up at a certain time then you should be on time. This is not the 1st time I had terrible customer service. I will be taking my Business some where else. Dawn Lefebvre More
by tkdawn
Employees Worked With
Can’t remeber
February 10, 2019
Excellent all around customer service. From sales to service, personnel recognize and appreciate returning, loyal customers. Based on changing needs over the years, re-evaluate and recommen From sales to service, personnel recognize and appreciate returning, loyal customers. Based on changing needs over the years, re-evaluate and recommend model changes/upgrades matching expressed feature sets that brought me 100% satisfaction. More
by happya7
Employees Worked With
Tim C, Matthew T (James R over the last 9 years)
February 09, 2019
Excellent Service It was easy to make an appointment. The staff were helpful and the communication was excellent. Drop and pick off were quick and simple. Great experi It was easy to make an appointment. The staff were helpful and the communication was excellent. Drop and pick off were quick and simple. Great experience overall. More
by knairne
Employees Worked With
Can't remember.
February 09, 2019
Great Service! Shuttle service to and from dealership is efficient and makes the experience seamless. They wash and clean car, and have a pleasant and friendly staf Shuttle service to and from dealership is efficient and makes the experience seamless. They wash and clean car, and have a pleasant and friendly staff More
by Pete
Employees Worked With
New guy
